Rated 4.3 out of 5 by 224
Rated 4.0 out of 5.0 by P-Dub Comfortable bed and great service.
Our stay was very nice. The halls were a little noisy at night, but overall a really comfortable stay.
July 21, 2015
Rated 5.0 out of 5.0 by Uniform Guru Stay in Charlotte
Outstanding location,cleanliness and friendliness of the staff
July 16, 2015
Rated 3.0 out of 5.0 by Cartraveler48 Disappointed!
I was very disappointed in this hotel overall few things were what I expect of HIE. Check in was good very friendly and fast but all down hill after that. The mattresses need to be replaced they are very worn out and uncomfortable. I slept only about 3 hours because of the discomfort. At 11pm we called to report the room above us sounded like they were jumping on the floor for over 30 minutes. They said they would take care of it. After midnight the noise continued and so we called the desk again. The person acted like they couldn't be bothered and said "I guess I'll go up there again." I know you can't control the guests but I expect a more helpful response. When we checked out in the morning I forgot to leave the keys in the room and was just dropping them off at the desk. The clerk was on the phone and would not even make eye contact with me to acknowledge that I handed her the keys. Very disappointed, we will not stay at this location again. We actually moved across the street for an additional night.
July 6, 2015