Rated 4.3 out of 5 by 351
Rated 5.0 out of 5.0 by capt adi plenty of room and fantastic service
This was our first visit to this property, although we have stayed at HI-Express locations in other cities -- we were very pleasantly surprised by the SIZE of the rooms and the amount of shelf space in the bathrooms ... staff in this property truly exemplifies the term SOUTHERN HOSPITALITY!!
we will definitely stay at this location again when in the Charlotte area.
May 21, 2016
Rated 5.0 out of 5.0 by DavidandBeth Excellent location, good clean room, and welcoming staff.
Restaurants are nearby. Easy access to I-77. Very comfortable room with every up to our expectations. Bathroom a little dated. But beds and mattresses try good.
May 17, 2016
Rated 2.0 out of 5.0 by Frank1001 Disappointed
I often stay at HI Express for business and personal travel. The Charlotte Arrowood location is below par when compared to other HI Express locations. The primary complaints are that the room carpet was dirty and the noise from other rooms was apparent. The room above, possibly inhabited by elephants, did not retire until 5am.
Also, the night time desk clerk offered to have "to go bags" prepared as we checked out before the morning buffet was out. When we left in the morning, the morning desk clerk was unaware of the offer.
May 17, 2016