Rated 4.8 out of 5 by 66
Rated 5.0 out of 5.0 by me&mi3 Gorgeous new hotel!
Cannot say enough about this hotel and the customer service we received. Our flight was cancelled, so we were forced to drive the trip, and did not arrive to this hotel until after 1am. The front desk clerks were more than accommodating with allowing us an extended checkout time so that we could rest. I will definitely be back!
July 29, 2015
Rated 4.0 out of 5.0 by Kid Colt Good Hotel, but too early to close the Breakfast
Everything else is good except the slow elevator and early closure of the breakfast stall (10-15 minutes earlier than the promised time of 10:30 am).
July 29, 2015
Rated 5.0 out of 5.0 by darkhorse31 The BEST hotel for value and comfort in the Charlotte area!
I stay in the Charlotte area on average 8-10 days a month on business and this is now my hotel of choice. Great location (quiet and safe area), nice new building with a great (gen 5?) design. The beds are the most comfortable of any of the hotels I stay in, and trust me, I stay in a lot of them to reach Spire Elite level.
The staff is very professional and gives prompt help with anything needed which is usually not much because the property is ran very well. One of the night Managers (Tina) is also one of the sole reasons I switched to this hotel, she is a stellar example of what you expect from HIE employees. Great options for a lot of different food and shopping nearby.... There is a wonderful Mexican restaurant (Azteca) that is just across the parking lot... GREAT food and service here as well.
I'll be coming back soon! :)
July 28, 2015