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Rated 4.1 out of 5 by 86 reviewers.
Rated 5.0 out of 5.0 by noise level in room breakfast the heating/cooling unit was louder than most and ran frequently which is why I didn't rate the sleep experience as highly. Also the pullout bed did not have linen that fit the mattress and was not as high of quality as I would have expected. The staff was awesome! Breakfast very good and the hotel opened it early for our group September 18, 2014
Rated 5.0 out of 5.0 by Beautiful place Your hotel is absolutely beautiful and so clean! We love staying here and right next to a grocery store that is so convenient for any needs we might encounter. September 12, 2014
Rated 5.0 out of 5.0 by Surprise in Charlotte We planned to stop enroute to Chicago from Toronto around Lansing. Charlotte seemed to have the main amenities for our short stay. We have been please with our previous stays at HI Express and decided to take a chance with this one, although we'd never been in the area before. We were happy that the hotel was easy to locate from the freeway, and looked as good as any we'd seem in larger centres. The staff were helpful, the room was nicely decorated and we would stay there again if we were in the area. September 11, 2014
Rated 5.0 out of 5.0 by Golf Weekend Took advantage of the Point Breaks offered by this Express location. Me and three buddies were enjoying a golf weekend in the area. Location worked out great. Shannon at the front desk was terrific! Only complaint was the horrible noise from the elevator. We had two rooms, upgraded to Suites and unfortunately, they were too close to the elevator. The opening and closing of the door made a horrible sound. September 9, 2014
Rated 5.0 out of 5.0 by Great sleep The room was very clean, and the beds and pillows were excellent, I had a great nights sleep September 4, 2014
Rated 4.0 out of 5.0 Good room, bad coffee maker So the room I had, It was great! Until I tried to make coffee in the morning. I went to use the coffee maker and it didn't work. So upon further inspection I found that the coffee maker was in terrible shape and the cleanliness of it was lets just say "disgusting". We ended up going to the meijer gas station for our morning fix. September 2, 2014
Rated 5.0 out of 5.0 by Nice Stay We had to book reservations at the last minute due to a death in the family. The staff was very friendly and the rooms comfortable. The only less than desirable aspect to the stay was the continental breakfast. I guess that because I was in the mood for scrambled eggs and they tasted plastic, otherwise, there were other things to pick from. September 1, 2014
Rated 5.0 out of 5.0 by Always a Good Stay I have stayed at the Charlotte property several times over surrounding locations. It is worth the drive to stay at this property rather than Marshall or Lansing. Updated, comfortable and quiet. It's a great value. September 1, 2014
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