Rated 4.2 out of 5 by 250
Rated 2.0 out of 5.0 by LibraryFan Poor internet, bathroom musty smell
Very convenient to I69, easy to get to. Staff was very friendly and helpful to the extent they could be. This hotel is also right next to a Meijers so if you need anything it's a short walk.
The room I requested was supposed to be accessible but was clearly a poorly retrofitted regular room. Counters, sinks etc. were too high for a wheel chair. There space in the room itself were very tight for wheel chair. The bathroom had a musty smell and there was dried urine around the lid. The internet was completely unreliable, dropping connections every few minutes.
June 15, 2016
Rated 5.0 out of 5.0 by lips014 great hotel for our conference
everything that was needed for the weekend was provided. Very impressed with the staff and cleanliness of this facilty
June 8, 2016
Rated 4.0 out of 5.0 by DDDD3 Always a very good value
My only reason for not giving it a 5 star was the air conditioner was a bit noisy and did not have a constant fan causing some sleep disturbance. Also, the internet is frustrating in that I have to sign on multiple times and get booted off frequently for no reason
June 5, 2016
Rated 1.0 out of 5.0 by sameer242016 Very Inconvenient
Faulty equipment all over -- damaged equipment at gym, no business center, bad internet, showers are broken.. the most inconvenient holiday inn i have ever experienced.. I couldn't even get a print out when i needed the most..
June 1, 2016
Rated 1.0 out of 5.0 by Platinum Member 877 No Internet
I could not get any work completed due to internet going in and out the whole night. I had to walk down to the front desk (because no one answer my 3 calls) to try and get it fix. The front counter staff says "that's the way it is". I said this is unacceptable cause I am relying on it to compete work. They said they couldn't reset because it would affect the other customers. They said they would inform the GM and they would take care of it. The GM checked me out in the morning and didn't even ask me how my stay was! So needless to say they didn't inform her! Do not count on this hotel for it's internet, it will fail you and the staff will not do anything to make it better. Overall poor experience!
Also, they do not offer welcome bonus points for check in, only a bottle of water if you ask them for it.
May 31, 2016
Rated 1.0 out of 5.0 by BDonald Not Clean.
I stay in very many hotels for business purposes. I have never felt so disappointed by the cleanliness of a Holiday Inn Express. It felt much more like a cheap motel based on very simple things that were not clean - the toilet and the bedside table. I like to think I can trust HIE when I am not familiar with an area but after this experience I think I will make other arrangements depending on the location.
May 28, 2016
Rated 5.0 out of 5.0 by justJP friendly staff and room was comfortable
The location of the hotel was great for our needs. This was a weekend of leisure and we attended open houses for the two days we were in area. Nice place to spend our downtime, very peaceful and nice. We had a one night stay and I believe we really need at least a two night stay to give a good overview. We did not have time to use the pool or exercise room which would have been a beneficial addition to our visit. Front desk attendant was very pleasant and welcoming. Breakfast area was very very busy which made it difficult for the attendant to keep up with food and supplies. Overall we had a nice stay and would visit this Holiday Inn Express again.
May 26, 2016
Rated 5.0 out of 5.0 by lns815a Relaxing weekend
I have stayed at this hotel many times while visiting family and I can always count on a comfortable bed and a relaxing stay. The pool is great for my family to come cool off in and the hotel is close to everything that I need in the area.
May 25, 2016