Rated 4.3 out of 5 by 301
Rated 4.0 out of 5.0 by maugli Great room, bad breakfast
The hotel looks great - clean rooms, nice lobby.
We enjoyed our stay, but had two concerns.
1. Breakfast - poor choice and huge line. For such large hotel it would be nice to have two breakfast areas or at least two stands in one breakfast room.
2. Washer and dryer - there are only two sets of machines working until 10pm. It is almost impossible to get hold of them. Two sets are not enough for the hotel of this size.
August 31, 2015
Rated 3.0 out of 5.0 by Well well well Nice Hotel, poorly handled Fire Alarm Problems
Overall this is a nice hotel, we used the pool and the breakfast was alright as well and I would rate it as a good hotel.
However, we had two false fire alarms at 6PM (with 2 soaking wet little kids out of the pool) and after 11PM at night with a wait outside the building for around 20minutes each. There wasn't a lot of information happening during this time and there was no compensation offered from the hotel on checkout the next morning. The whole alarms pretty much ended our good night sleep with 2 wound up kids which was the whole idea behind this stay. Assuming that the false fire alarms are not a regular thing though I would still recommend the hotel.
August 27, 2015
Rated 5.0 out of 5.0 by Pete 40 A Positive and Peasant stay at your Home Away From Home
I have answered enough questions to give your hotel an excellent rating. So don't make me reconsider my responses by overdoing the positive feedback I have given you. Your questionnaire designers should realized that sincere people who respond to your assessment request do not appreciate the repetative nature of this questionnaire that becomes far too time consuming. Simplicity (and I may add succinctness) is the essence of excellence.
August 27, 2015
Rated 5.0 out of 5.0 by mrvelveteen A great place to lay your head down
Had the opportunity to stay at this facility for the first time. The front desk staff were very friendly and professional. I found the rooms quite large, the bed was comfortable and the free hot breakfast was a bonus. I think I found my new regular place to stay in Charlottetown.
August 26, 2015
Rated 5.0 out of 5.0 by tjrioux Great Value, Great Food, Great Service
Extremely happy with our stay. We slept like babies at night. Staff were all very friendly and helpful when needed. Pool was great to get into after a full day in the hot sun. Sharon the Night Hotel Manager was an absolute gem. She was amazing super friendly and gave us ideas on some local restaurants to try out. We would definitely stay here again when/if we travel back to PEI. The Buffet breakfast was great to get a nice meal before heading out to tour the island. Always a huge selection to choose from such as cereal, pork sausage, turkey sausage, eggs (hard boiled, scrambled, cheese omelets), pancake maker, toast, just to name a few ideas. Coffee is great too.
Definitely check into this hotel for your stay we were super please.
August 25, 2015
Rated 4.0 out of 5.0 by awe123456 Nice clean room
Was very pleased with the cleanliness of the room. Problem with the water pressure in the shower and noise level due to "staff only" room just outside our suite are my only complaints. Would stay there again but in a different room.
August 24, 2015
Rated 5.0 out of 5.0 by ZK26 Great hotel in Charlottetown
The room and bathroom were very clean. Nice breakfast.
Good WiFi connection. The staff at the reception and at the breakfast room were very polite and attentive.
August 24, 2015
Rated 5.0 out of 5.0 by Nicolas C. 3rd time at this hotel and will continue
Nice, well kept hotel, as is all of the DP Murphy group pf hotels....staff make you feel important and very professional and accommodating....Rooms are very clean and comfortable and great bed to fall asleep on without any inconveniences......Breakfast was complimentary and was appreciated...Overall, will seek DP Murphy hotels and will continue to stay at this groups' hotels as they are great...
If possible only one thing that may be updated.....put motion sensor to open the front door when entering and exiting...other that this, All Good.....
August 22, 2015