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Rated 4.4 out of 5 by 259 reviewers.
Rated 5.0 out of 5.0 by makes you feel at home the staff were so accomidating in any and every regard, They went out of their way to make my stay fantastic, and the best of it was they seemed to be doing because they genuinely cared about my stay. Thank you to all who took care of me. June 30, 2015
Rated 4.0 out of 5.0 by Cold Pool The hotel is clean and comfortable, The only real complaint is that the pool was cold, I had been assured that it was warm. Will try other hotels in the area when returning next year because of this. June 30, 2015
Rated 2.0 out of 5.0 by NOT A GREAT STAY 1.The staff booked a Grayline tour for me, and charged my credit card. They said Grayline did not pick me up at the motel. I had to go to Grayline's office in town. When I arrived at the Grayline office, they had no record of my tour being booked. I paid Grayline for the tour, and ended up being charged by both Grayline and Holiday Inn Express. Grayline said they would have picked me up at the motel. 2. The blind curtains in my room would not close at the middle, leaving a big see-thru hole. I stayed there two days. The second day I requested that this problem be fixed. When I came back later that day, the problem wasn't fixed. I complained and a man came to my room, and said he could not fix the problem. But he got two binder clips and closed the hole. The next day when I checked out, the maintenance man was there and said that he could not fix the problem. It was a house cleaning problem. When I said that the whole blind assembly needed replaced, he said he did not have the facilities to fix the problem, but that he probably would use binder clips. June 30, 2015
Rated 5.0 out of 5.0 by Good value The staff was very friendly and accommodating. The front desk staff were helpful and professional. The breakfast was excellent. Would definitely stay here again when visiting PEI. June 30, 2015
Rated 5.0 out of 5.0 by Great stay Was great stay. Nice clean hotel, very comfortable beds, nice breakfast. Friendly staff. June 30, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express We stayed here a number of days, and used it as our home base while we explored PEI. Without a doubt the best part was the staff. The front desk (Marjorie, Jenna, Amanda) were particularly friendly and were glad to see us every day. Lisa, in housekeeping, was so pleasant and greeted us each day, in addition to keeping our room so very inviting. The maintenance staff was immediately attentive to a small problem with our door latch. The kitchen staff was outstanding and so careful to be sure everyone was served well. thanks, everyone, for helping to make us feel at home and comfortable during our stay! June 29, 2015
Rated 3.0 out of 5.0 by Good service but noisy event rooms The staff were pleasant and helpful BUT our room was across the hall from an event room that was booked until 1am by a very noisy group. Events should not be booked late at night in guest room areas! June 28, 2015
Rated 5.0 out of 5.0 by large room Upgraded and Paid for the King suite. other room 2 queens not large enough June 25, 2015
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