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Rated 4.1 out of 5 by 115 reviewers.
Rated 5.0 out of 5.0 by A nice Hotel at PEI We liked our stay at the Charlottetown Hotel, very comfortable and easy access to every where. The staff are friendly and the breakfast makes a difference for the beginning of the day. Thank you August 18, 2014
Rated 1.0 out of 5.0 by Very poor experience would never recommend this hotel We booked our room in May for an August stay. However we can't figure out why we were not given a room away from the numerous children staying for a soccer tournament. We are older and should have been placed at the end of a hall not in the middle. We originally asked for a quiet took but got a room in the very middle of the corridor. Our experience was truly horrible. We were placed into a room surrounded by children who continually ran up and down the hall until at least midnight. We complained several times for the two days we were there and were told that the staff would take care of it. It was never taken care of and we had our comfort interrupted too many times to count. We stay at hotels quite often and given this experience we would have to be desperate to choose another Holiday Inn Express again. While there was breakfast included, there were so many people that getting breakfast in a timely manner was not possible. Additionally, the children were picking up items then replacing them into the servers. This is disgusting and could be considered a health hazard. We can only say that the room was average. We believe we were treated with little respect when we complained and our discomfort was disregarded throughout our stay. I plan to write a review on Trip Advisor as to the terrible experience we had at your Charlottetown PEI hotel… Very Unhappy August 18, 2014
Rated 5.0 out of 5.0 by tv remote Wish the remote had a Sleep button on it . I like to fall asleep with the tv on and it goes off automatically. August 16, 2014
Rated 5.0 out of 5.0 by Relaxing stay and great breakfast. It was nice to have a room with a drive up,room was very clean and bathroom well stocked with supplie,great water pressure in the shower.Nice having a little fridge in the room instead of carrying a cooler.Internet was very fast.The breakfast was excellent,food was hot and good variety to choose from,something for everyone.The service at the front desk was excellent,very professional and courteous,quick check in and check out.I will be back again next year. August 14, 2014
Rated 4.0 out of 5.0 by Dining Area Too Small for Size of Complex This was a very large facility, up-to-date, and well staffed. Had two complaints--WIFI capability is too small for this facility and dinning room area too small to accommodate number of individuals lining up for continental breakfast. Traveled with another couple and both of us lost connectivity at end of night due to "too many people on line" per front desk. Stood in line to gain access for breakfast for 15 min and gave up--went to Tim Horton's. August 11, 2014
Rated 5.0 out of 5.0 by Nice Property, far From Downtown Charlottetown This is a nice hotel, it was modern and clean on the inside. The pool and fitness rooms were clean and well kept. The breakfast was terrible, which was a shame. For the distance from the downtown core, I would select a different hotel for my next stay in Charlottetown. August 11, 2014
Rated 5.0 out of 5.0 by comfotable bed your bed was so comfortable for our stay that it motivated us to purchase a new bed for ourselves once we returned home August 11, 2014
Rated 5.0 out of 5.0 by Absolutely everything we needed and more Amazing beds with very thick soft mattresses, triple sheeting, and choice of pillows, a fridge, microwave, flat screen tv and useful furniture, ample well lit parking, a great breakfast with eggs and bacon or sausage and warm cinnamon rolls, pancake maker and lots of juices, yogurts and fresh coffees among other things. They'll wrap it up to go if you like. Decor was quite new and elegant, with Prince Edward island beach themed colours. Spacious, well appointed lobby, business center, pool and spa. Comfortable guest laundry room. Staff were very kind, courteous and helpful. Would love to book this hotel again. August 10, 2014
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