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  • 1 888 HOLIDAY
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Rated 4.6 out of 5 by 216 reviewers.
Rated 5.0 out of 5.0 by Great room and Service for a Good Price The staff was excellent and attentive. The room was very nice, large area for relaxing and bedroom was well decorated and of quality furniture. Bathroom had walking glass shower, very nice. Great value for what you get. April 16, 2015
Rated 5.0 out of 5.0 by Very attractive motel The motel is fairly new but it is well laid out and decorated tastefully. The suite was large clean and comfortable. All the staff were friendly and helpful. April 15, 2015
Rated 5.0 out of 5.0 by Great Service Have stayed at this hotel a couple of times and would recommend it. The staff are very friendly and accommodating. Our only issue with our stay was the mattress in the bed - we prefer a firmer mattress and had back issues once we slept in the bed. Other than that, our stay was great and we will definitely stay there again. April 15, 2015
Rated 5.0 out of 5.0 by Warm in Canada This was a great stay on a cold and wet Canadian day. I was greeted promptly and upgraded without asking. The staff was kind and cordial through my stay. I will definitely make this a stop on my next business travel through this area. Thanks Chatham Team!! April 13, 2015
Rated 4.0 out of 5.0 by friendly staff Very friendly and helpful staff. The hotel seems like a tight knit family group. Clean rooms, very comfortable. I was given a room with no view at all, simply looking at an outside wall.... Everything else was great, love this hotel. April 13, 2015
Rated 5.0 out of 5.0 by Great service friendly staff, great atmosphere, kept very clean and tidy April 12, 2015
Rated 5.0 out of 5.0 by Great hotel I have stayed at this hotel a number of times over the past few years and have found the facilities very good and the service and friendliness of the staff to be excellent. Any issues that may have cropped up during my stay have been handled quickly and professionally. I would recommend this hotel to anyone stopping in the Chatham Kent area. April 12, 2015
Rated 5.0 out of 5.0 by Unexpected Treasure!! I was flying to Toronto, Canada from Arizona for a convention recently and had to catch a connecting flight in Charlotte. As I was boarding my flight I was told I did not have the "correct" passport and could NOT fly there. I am somewhat disabled, over 65, and was alone. I was told by the airline the "BEST" they could do was to send me to Detroit where I could rent a car and drive a short distance to get there. They said it would be the closest point for me to go to, only 70 miles. Having little knowledge of that part of the country and Canada I took their advice. So, I had to spend and additional amount of money to rent a car I did not originally need along with a GPS system to get me there. It turned out to be NOT 70 miles, but almost 7 hours of driving time to Toronto in the rain. It was almost 10:30 at night when I happened upon a sign that said there was a nearby Holiday Inn in Chatham, Ontario. Emotionally and physically exhausted I hoped for the best and found it. I was having great difficulty with unexpected activity due to my physical limitations and when I checked in the clerk was MORE than willing to help me get my luggage from my car and then actually brought it up to my room, even though she was there by herself. She left the cart in my room for my suitcase and told me to call the front desk in the morning and they would come help me get it back to my vehicle. Since I did NOT have my handicap sticker with me since I had expected to fly directly into Canada, she told me to feel free to use HC parking to make it easier for me. She even brought me ice so I didn't have to walk far for it. The next morning the front desk was ready to help me and and loaded me up with great ease. This was unexpected and I can't begin to let you know how appreciative I am of ALL the staffs help and going beyond the realm of regular customer service. This has to be the BEST stay I have EVER had in any hotel anywhere ever. Thank you from the bottom of my heart for turning a BAD situation into something humane and wonderful!!! April 10, 2015
  • 2015-04-17T14:33:43.964-05:00
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