Rated 4.1 out of 5 by 45
Rated 5.0 out of 5.0 by dave1996565 Fantastic Staff
Next time i"m in the Chatham area for work will stay here in a heartbeat great people work here
December 8, 2013
Rated 2.0 out of 5.0 by Herm80 Poor experience for the price - disappointing
.room was dark - minimal lighting even in bathroom.
No bulb in standard lamp behind armchair. Desk staff member came with a bulb but I could not see to read the complementary Globe and Mail. The clock was not set but she did not know to set it. A maintenance man came later to set it.
Next there was no ice available - we were tired and not ready to search other floors for ice. After complaining desk staff picked up our ice bucket and filled it. Small things but irritating after a long drive.
To conclude the bed was hard and the vent in the bathroom kept banging all night so not much sleep was had.
The breakfast was fine.
Not our usual experience at Holiday Inn Express.
November 20, 2013
Rated 5.0 out of 5.0 by Squeeps Comfortable bed, clean rooms
I really enjoyed the room. It was a nice size, clean, and the bed was great. Really nice front desk staff.
November 18, 2013
Rated 5.0 out of 5.0 by jules70 awesome king suite
I travel to chatham often and always stay at the Holiday Inn Express.
great clean rooms and the staff are wonderful and attentive. If your going to chatham. Stay there for sure! Thanks Chatham Staff!!
November 18, 2013
Rated 5.0 out of 5.0 by EJB61 Definitely would stay again
Staff was very friendly and helpful, checking in was a breeze. The room was clean, well appointed, and very comfortable. Ambient noise from outside was nearly nonexistent, noise from inside was the same. I tend to travel light and wash things as needed. So, I appreciated the onsite laundry facilities, it was even better when I found out there was no charge to use the machines. This made it very easy to keep up with the washing, there were even detergent and softeners available at the front desk. I had one little problem in getting my computer to input to the TV, a call to the front desk and about 3 minutes later a maintenance man was there to assist. I had misread the channel guide and did not have the TV on the correct channel, so that was totally my fault. Checking out was a breeze as well, even though I left a day early, it was no issue to get the bill adjusted. A very pleasant stay, highly recommend a stay here.
November 10, 2013
Rated 5.0 out of 5.0 by Adrienne549 Regular customer because good value and even better customer service
We stay at this Holiday Inn about once a month as we visit family in this city. The staff know us when we call for our reservation and have our particular requests on file. Staff have consistently gone out of their way to be helpful and personable. The suites are lovely and it feels like a living room. I just wish they'd get proper box for the television as picture is distorted. I always use the pool which is consistently clean. Breakfast includes both hot and cold items and is overall quite satisfactory. We will be back!
November 4, 2013
Rated 5.0 out of 5.0 by MSI11 A confident relief knowing I'm staying here!
Warm welcome with facilities to match. Comfortable stay in all aspects.
November 2, 2013
Rated 4.0 out of 5.0 by Missec Conference Stay
My overall experience with the place is A1 ! Conference related stays are usually that way and promptness/ modern hospitality was visible in every way @ Chatham Holiday Inn Express
October 28, 2013