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Rated 4.3 out of 5 by 81 reviewers.
Rated 5.0 out of 5.0 by Excellent experience: comfortable stay & welcoming team It has been about 2 years since my last stay in Chatham's Holiday Inn Express. As was my previous experiences, the staff at the front desk are wonderful, Luanne, Jo, Ronna, were all courteous and attentive, great to work with. The room was very clean, the bed was very comfortable, and the amenities and internet were top notch. The breakfast options were endless, with many healthier options including whole wheat breads, turkey sausages, oat meal options and many more, more options than what I ever experienced at a Holiday inn. The breakfast buffet was always well stocked and the dinning area was always clean and tidy. I would recommend this Hotel to anyone staying in the area, a great place to be on a short or long term stay. July 21, 2014
Rated 1.0 out of 5.0 by TERRIBLE BEDS AND PILLOWS I was extremely disappointed with this hotel. The beds and pillows were horrible, extremely soft and uncomfortable. Our air conditioning unit broke down twice during our stay. The bathroom wasn't cleaned every day and one day the beds were only half made. The hotel was not willing to accommodate a bunch of athletes to serve breakfast half an hour earlier even though they were the host venue for our event. I was expecting a whole lot more given the high rates for this location. July 21, 2014
Rated 3.0 out of 5.0 by Sub par for Holiday Inn Just not up to standards for the price paid. The quality (or lack thereof) was surprising. rooms looked dingy and I was charged way to much for my ground floor room with parking lot view and cigarette smoke billowing into my room via the ventilation system as this was a hangout for smokers. July 21, 2014
Rated 5.0 out of 5.0 by comfortable bed, pillows too soft but acceptable. This is the second time I've stayed at this location. It was more than comfortable and the location was pretty central to where I had to be. I will be returning here again next year, if not sooner. July 20, 2014
Rated 5.0 out of 5.0 by Great place to stay comfortable, staff was great, rooms were clean, would stay again if I needed to July 14, 2014
Rated 5.0 out of 5.0 by Spacious, Comfortable Suite Reliable, friendly accommodations in Chatham, Ontario July 10, 2014
Rated 4.0 out of 5.0 by Clean and good value Enjoyed our 2nd stay there. Clean and comfortable and good value July 9, 2014
Rated 5.0 out of 5.0 by Gem in Chatham, rest and relaxation! Requiring addional sleeping arrangments during a recent family reunion we stayed at this holiday inn express. Our family was really impressed by the cleanliness, quality of rooms, bedding pillows etc. The property is located on main road , accessible to major hwy 401, but private and quite consider top place to stay in town! July 9, 2014
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