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Rated 4.3 out of 5 by 82 reviewers.
Rated 5.0 out of 5.0 by Gem in Chatham, rest and relaxation! Requiring addional sleeping arrangments during a recent family reunion we stayed at this holiday inn express. Our family was really impressed by the cleanliness, quality of rooms, bedding pillows etc. The property is located on main road , accessible to major hwy 401, but private and quite consider top place to stay in town! July 9, 2014
Rated 4.0 out of 5.0 by Clean We were in Chatham for a baseball tournament. The hotel was conveniently located. Rooms were clean and comfortable. Our team had an early game and the hotel staff graciously started breakfast early that morning so our boys could eat before their game. Would not hesitate to return to this hotel on our next visit to Chatham. July 9, 2014
Rated 5.0 out of 5.0 by Great Choice Excellent stay. Great service, clean rooms, beautiful pool, lovely breakfast! Highly recommend! July 7, 2014
Rated 5.0 out of 5.0 by staff all the staff at the front desk are very helpful and always friendly if you have any questions they will find out the answers for you cant say enough about how friendly that every one there are June 30, 2014
Rated 5.0 out of 5.0 by An excellent room No surprises, loved that. Will stay here again, glad Chatham has this accommodation. June 29, 2014
Rated 4.0 out of 5.0 by Good choice in Chatham I usually stay at this Holiday Inn when I am in town for business. They have clean rooms and very comfortable beds. The hotel staff are always friendly and helpful. During a recent stay however, my experience was ruined when a guest staying in the room next to mine decided to smoke in their room and the smoke was coming into my room from the connecting door. This is a non-smoking hotel and the the staff addressed the problem promptly but the smell of smoke lingered in my room for quite some time. There should be financial penalties for people who violate the non-smoking policy in hotels. June 23, 2014
Rated 5.0 out of 5.0 by Excellent impression of Hotel Everything about this visit was great. The motel was clean, modern looking and well maintained. The breakfast was excellent and helpful when needing to leave early for business. June 19, 2014
Rated 5.0 out of 5.0 by Nice accomodations Overall it was a very enjoyable experience. The only downfall was when the breakfast staff touched my food with her hand. Other than that I would highly recommend this location to others. June 19, 2014
Rated 5.0 out of 5.0 by 12 June 14 Undoubtedly the MOST comfortable bed I have ever slept in at ANY price. June 16, 2014
Rated 5.0 out of 5.0 by Excellent stay I stayed several times in the Holiday Inn at Chatham. Enjoyed their room and the excellent staff. Looking forward to my next stay June 15, 2014
Rated 5.0 out of 5.0 by A great Holiday Inn I stay here several times a year, always on business. Good hotel, especially for business travel. The receptionists are the best, friend, courteous and helpful June 7, 2014
Rated 5.0 out of 5.0 by A gem in Chatham Had a great stay - the staff were incredibly attentive and nice - room was terrific, all amenities needed were available, choice of soft or firm pillows....all in all a great stay at a great value. May 31, 2014
Rated 5.0 out of 5.0 by Quiet rest & pleasant staff Thank you to IHG and staff at Holiday Inn Chatham South especially Karen (I hope I have the right person on front desk) who was so thoughtful during my stay. I was feeling pretty rough with a flu bug and she made sure that I had a quiet corner to crash for four days without being disturbed by anyone including housekeeping. I certainly appreciated the hassle-free booking; the free upgrade to a suite; the comfort and cleanliness; and the pleasant, compassionate treatment by Holiday Inn staff. I hope to stay with you again this summer to check out more of the Chatham/Windsor/Point Pelee area. Thanks again. May 22, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and complete This hotel has everything a business traveller needs, including a comfortable room, good wifi connections and a breakfast that offers a lot of choice. May 19, 2014
Rated 4.0 out of 5.0 by nice features, but noisy and not so great beds The breakfast and amenities were very nice.. pool, exercise room, business center.. Maid service was ok, a bit lackadaisical. front desk staff was friendly. Backs up on railroad tracks and was quite noisy when trains were coming by, which was frequently. They also had some kind of moisture barrier in the mattress pad or the mattress itself that made me sweat and wake up every 45 minutes. Comfort inn was a bit run-down, but beds slept a lot better. May 5, 2014
Rated 4.0 out of 5.0 by Comfortable bed and good breakfast I was very pleased with my stay. I requested a quiet room and was given one in an ideal location, although the walls were thin enough that I was woken by an early riser in the next room. The beds are very comfortable and the bedding of a very good quality. I've seen some criticisms of the breakfast but I felt it was very good for one that is included in the room, as there were hot items such as omelettes and ham, as well as Greek yoghurt and bananas... not standard fare in the average continental breakfast. One minor complaint is that housekeeping should ensure that clocks and coffee makers are plugged back in if prior guests unplugs them. The outlets are awkward to reach behind heavy furniture and the clock, (which is unusually bright, so probably why someone unplugged it,) is very tricky to reset as the instructions aren't quite correct! May 4, 2014
Rated 5.0 out of 5.0 by Perfect Would highly recommend, could not fault a thing, perfect. April 24, 2014
Rated 5.0 out of 5.0 by comfortable the nicest beds I have ever slept in pillows were amazing enjoyed the pool wasn't thrilled with the breakfast but was ok .i would deffinintly stay again if the need was there hoping all Holiday Inns are this nice because I plan on returning March 28, 2014
Rated 3.0 out of 5.0 by clean, convenient I had to come to Chatham for a funeral and the price I was given was very good. The service was good. I wish there was a restaurant on site. I found that the pool wasn't very clean and it is not heated and if it is it was quite chilly. No hot tub either. I was annoyed that the room service almost barged in on us both days. good thing I had the latch on the door. I would recommend this hotel if you are only staying for a short stay. March 24, 2014
Rated 5.0 out of 5.0 by Chatham I was there for an important meeting and felt supported. If there was another star for Staff and Service I would have clicked on in. Karen and Ronna always look after me and a wonderful woman in house keeping (sorry I can't remember her name.) March 22, 2014
Rated 5.0 out of 5.0 by An asset to the IHG hotels The Chatham Holiday Inn and Express is a great chain hotel. It is clean and well-kept. Their staff are polite and friendly. There is lots of parking and the free breakfast is quite good. February 26, 2014
Rated 4.0 out of 5.0 by Staff very helpful I'm a recurring customer to this hotel. I'm very pleased on how the front desk staff greets me and resolve my problems. February 2, 2014
Rated 5.0 out of 5.0 by Wonderful Great time went for the stay HOCKEY. We all booked at different times and online or a call to book only thing I think that we all should have had the best rate, Should not matter what way you book. Coffee all day and night a nice touch food good, Pool alittle small with hockey teams but clean and heated. You will enjoy your stay stores around you if you forgot anything January 11, 2014
Rated 5.0 out of 5.0 by Good Qaulity We love staying here when we come to visit. Clean and nice unit. January 2, 2014
Rated 4.0 out of 5.0 by Completely reliable Clean, dependable and comfortable. Only affordable hotel I can recommend in Chatham. January 1, 2014
Rated 5.0 out of 5.0 by Good value + very clean! The room was very clean and extremely comfortable. The staff were genuinely polite and helpful. January 1, 2014
Rated 3.0 out of 5.0 by My stay at your hotel. I recently stayed at your hotel. Though there was some cleanliness issues but your staff made up for any deficiencies. I would stay here again. This hotel also needs a whirlpool tub. December 31, 2013
Rated 5.0 out of 5.0 by Wonderful beds and pillows! Appreciated late check-out to get more swimming in for kids. December 31, 2013
Rated 5.0 out of 5.0 by It is what you will expect and more ! Not only the decor and design is excellent but the personnel is always looking forward to help you. Thanks !!!! December 24, 2013
Rated 5.0 out of 5.0 by Fantastic Staff Next time i"m in the Chatham area for work will stay here in a heartbeat great people work here December 8, 2013
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