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Rated 4.5 out of 5 by 139 reviewers.
Rated 5.0 out of 5.0 by Overnight Was a great stay. Perfect proximity to the Bradley Center. Staff was willing to work with our arrival time which is not the case at other hotels. Will stay there again for sure. Ken from Michigan October 29, 2014
Rated 5.0 out of 5.0 by great service the staff truly make this hotel stand out. the hotel itself is great, however there are many great hotels out there.. the staff truly make the difference and keep me coming back!... October 26, 2014
Rated 5.0 out of 5.0 by A-plus This was a great stay made better by the supportive front desk. October 26, 2014
Rated 5.0 out of 5.0 by Hotel Hotel very accommodating to check-in and check-out times. Room was very clean and sufficiently stocked. Staff was very sympathic and accommodating as i was there for 2 funeral services. Pool was clean and open for sufficient amount of time. Highly recommend this hotel. October 23, 2014
Rated 4.0 out of 5.0 by Good bed...rooms starting to show age Still a decent quality hotel but they need to ensure they are updating furniture in all rooms. October 21, 2014
Rated 5.0 out of 5.0 by Great service The hotel staff was great, from providing a chair in the laundry area to find a plate to heat leftover dinners in the microwave oven. Each staff member went out of their way to make sure all of my needs were met. Thank You! October 21, 2014
Rated 5.0 out of 5.0 by Great staff The staff member at the reception was very helpful and even provided me with a discount due to the fact that I was in town on government business. Very welcoming staff. October 21, 2014
Rated 5.0 out of 5.0 by Good service good staff. At the front lady helped me to pick rate I strayed previous time with Lambton Conveyor. Also she upgraded my room to bigger size. October 21, 2014
Rated 5.0 out of 5.0 by Memorable Event Stayed the Thanksgiving weekend for my son's wedding. Booked several rooms and two suites for guests and the wedding party. Everyone was very impressed with the friendly service and the condition of the accommodations. The children especially appreciated the pool and arcade room. I would highly recommend this hotel to anyone visiting Chatham and the surrounding area. October 15, 2014
Rated 5.0 out of 5.0 by JR 1 Michigan Everything was the way it should be at a hotel, a very good team effort at this hotel. If I could change one thing, it would be to have a large hot tub area by the pool, very soothing after a long drive. October 10, 2014
Rated 4.0 out of 5.0 OK Stay The room was comfortable although I could have used a larger work area. The coffee in the breakfast was always ready and tasted fresh enough. Breakfast itself was pretty good - the eggs were so so but overall there appeared to be plenty of selection. The gym consisted of a few pieces of cardio equipment in a small room with a tv but no windows. October 9, 2014
Rated 5.0 out of 5.0 by Great Stay Friendly and courteous staff! They recognized my Platinum status upon arrival, and I was offered a complimentary upgrade when an unexpected cancellation made the room available for me. I have stayed at this location before and the staff is always smiling and helpful. October 4, 2014
Rated 4.0 out of 5.0 by Nice new hotel I would recommend this hotel. Bright and new and no major gripes. Staff could be a little bit friendlier. Might be advisable to being earl plugs depending on your room. The hotel is situated by train tracks. My ear plugs successfully lead to a full night's sleep. October 2, 2014
Rated 5.0 out of 5.0 by Would stay again anytime! We stayed at the hotel with our children for the one night as we were travelling to a smaller town, Wallaceburg, nearby. Travelling with young children is always tricky as we want a hotel casual enough as to not be off-putting to other guests, yet comfortable and nice enough that we actually want to stay there and be comfortable ourselves. The staff were quite welcoming, even with the young children (who thankfully were well behaved during our time there). From the moment of check in to the time we checked out, everyone was very friendly and courteous. The breakfast available offered a nice variety and was fresh and restocked often. The only bad thing I would have to say is that there weren't available electrical outlets at the bedside for iPhones/iPads (whose batteries had died during our drive). Though there were outlets available at the desk, this might be a nice improvement. The hotel was renovated in a modern, stylish way and was spotless. Enjoyed our stay! October 2, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express I enjoyed the Pool when I had time to use it Nice place, When I come back to Chatham I will like to stay there again. October 2, 2014
Rated 4.0 out of 5.0 by Visit to Chatham Very comfortable stay. Room was clean and staff were very friendly. October 2, 2014
Rated 4.0 out of 5.0 by Nice rooms but A/C did not function on a humid day Excellent service and environment was appealing just like the pictures indicate. All was great but the A/C did not work up to expectations during two hot and humid days September 25, 2014
Rated 5.0 out of 5.0 by Comfy bed and great service Check in was quick and easy, the hotel is in the right area of town to get wherever you need. Parking is easy. September 22, 2014
Rated 5.0 out of 5.0 by A great place to stay in Chatham Terrific staff, quiet and clean ... everything you would want for a restful stay. September 14, 2014
Rated 4.0 out of 5.0 by good place to stay While the room was very clean, the grout in the bathroom tile was discoloured quite a bit by the tub. Even though it was all clean, it made the shower area seem dirty. September 13, 2014
Rated 5.0 out of 5.0 by Good room My stay was fine for the night of Sep 5. However, I was booked for two nights. I had the confirmation of stay for two nights. But somehow I didn't get Sep 6 registration. I was not told about it until Sep 6 afternoon. So I was disappointed. They had already assigned room to somebody else. I had to leave and stay somewhere else. That was terrible experience. September 9, 2014
Rated 5.0 out of 5.0 by Great hotel Great hotel! There on business and staff were great. Pool was perfect temperature and breakfast, as usual, consistently good. Will be back when next in area September 8, 2014
Rated 5.0 out of 5.0 by Friendly staff and helpful We really enjoyed our stay in Chatham and have always found the staff very friendly and helpful. Our suite was roomy and very tastefully decorated as well very clean. The breakfast was tasty and had a different menu each day. Enjoyed the pancake machine!! It was different and they tasted great! Looking forward to staying there again soon. September 8, 2014
Rated 5.0 out of 5.0 by chatham Pleasant stay and good breakfast. easy access to the downtown core with plenty of parking. September 8, 2014
Rated 5.0 out of 5.0 by Great Stay Had a great stay. Staff was extremely helpful. Very knowledgeable about the community especially great places to eat. September 7, 2014
Rated 5.0 out of 5.0 by Great property and personable staff The Holiday Inn Express in Chatham is Chatham's best hotel in my view. It is comfortable and the staff are genuinely friendly and very helpful. The bathrooms and bedrooms are very comfortable and ventilation is very good. They could use a bit more lighting in the shower area and in the kitchen/dining room part of the suites, but this is a relatively minor irritation. I do miss the morning paper delivery though. All in all, a great experience when I am traveling to Chatham on business. September 7, 2014
Rated 5.0 out of 5.0 by Wonderful stay, great staff, comfortable rooms, outstanding breakfast! This was one of the most enjoyable hotel stays I've had in for the Buxton Homecoming Week-end. I've been attending these events for 10 years. This was my first time staying at the Holiday Inn, but it will not be my last. September 5, 2014
Rated 5.0 out of 5.0 by JR business trip Everything was very nice, the game room is a good way to pass some time in the evening. The one improvement I would like to see for people like myself that from the baby boomers age group, would be a heated hot tub in the pool area. This is very relaxing after a long drive on the road. JR. September 4, 2014
Rated 4.0 out of 5.0 by Environmental Issues I was really surprised that the breakfast options were all on styrofoam plates and disposal cutlery. Terrible from an environmental perspective! I was also surprised and disappointed that there was no option to keep our towels and bed sheets to re-use and avoid superfluous laundry services. As a result, we opted against maid services all together. I expect an organization such as the Holiday Inn to be ahead of the game in terms of environmental demands. In this day and age, anything less than keeping up is imply unacceptable. September 3, 2014
Rated 5.0 out of 5.0 by Confortable bed good water pressure Had a good experiance in this hotel. Loved the water pressure in the shower. September 2, 2014
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