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Rated 4.4 out of 5 by 113 reviewers.
Rated 5.0 out of 5.0 by Wonderful stay, great staff, comfortable rooms, outstanding breakfast! This was one of the most enjoyable hotel stays I've had in for the Buxton Homecoming Week-end. I've been attending these events for 10 years. This was my first time staying at the Holiday Inn, but it will not be my last. September 5, 2014
Rated 5.0 out of 5.0 by JR business trip Everything was very nice, the game room is a good way to pass some time in the evening. The one improvement I would like to see for people like myself that from the baby boomers age group, would be a heated hot tub in the pool area. This is very relaxing after a long drive on the road. JR. September 4, 2014
Rated 4.0 out of 5.0 by Environmental Issues I was really surprised that the breakfast options were all on styrofoam plates and disposal cutlery. Terrible from an environmental perspective! I was also surprised and disappointed that there was no option to keep our towels and bed sheets to re-use and avoid superfluous laundry services. As a result, we opted against maid services all together. I expect an organization such as the Holiday Inn to be ahead of the game in terms of environmental demands. In this day and age, anything less than keeping up is imply unacceptable. September 3, 2014
Rated 5.0 out of 5.0 by Confortable bed good water pressure Had a good experiance in this hotel. Loved the water pressure in the shower. September 2, 2014
Rated 4.0 out of 5.0 by 8-17 Visit Very attentive staff. rooms very clean, clean property.Brwakfast eggs need help. September 1, 2014
Rated 5.0 out of 5.0 by Great stay I recommend this hotel to anyone visiting the Chatham area. Excellent facilities and great value. August 30, 2014
Rated 5.0 out of 5.0 by Nice Hotel and GREAT Service I recently came to Chatham for work and planned on booking a hotel when I arrived. I was able to get a room for my first night but since there was a conference they were completely booked for the second night. I was quite panicked as the only other property I would have stayed at was booked too. The front desk took my info and said they would call if anything came open...and she did!! I was so happy to hear I had a room. She was so friendly, welcoming and showed me how to use my rewards card as apparently I had not been collecting points during my other stays as no one asked me for my number. I will happily stay at this property should I work in Chatham again. August 29, 2014
Rated 5.0 out of 5.0 by Nie and new The property is updated and clean. May want to think about bringing an extension cord and/or a power bar as there are a lack of accessible outlets in the rooms. Rooms are limited to shower only as well. August 28, 2014
Rated 4.0 out of 5.0 by Good Place to spend a few nights I like it overall. I do feel the breakfast could be better. Great staff, friendly and informative. August 27, 2014
Rated 5.0 out of 5.0 by great stay Good Food, Friendly Helpful staff, Clean Comfortable rooms August 25, 2014
Rated 5.0 out of 5.0 by Roomy Suite, Great service We had a wonderful time at the Holiday Inn Chatham. The service was great, housekeeping was always friendly and helpful. We slept great. August 24, 2014
Rated 5.0 out of 5.0 by Clean and pleasant room Very good hotel to stay in as it was clean and pleasant. August 23, 2014
Rated 4.0 out of 5.0 by Clean and comfortable As you would expect from an HI Express :) Clean, nice size rooms. Very welcoming on arrival. August 22, 2014
Rated 5.0 out of 5.0 by Comfortable stay We were at a baseball tournament and the Holiday Inn Express was only 5 minutes away from the fields. Great location and a nice clean hotel. August 21, 2014
Rated 4.0 out of 5.0 by Satisfied again Always satisfied with the hotel, room and breakfast. Great hotel with lots of parking and well situated in town. August 19, 2014
Rated 4.0 out of 5.0 by Only Game in town There really aren't many other options in the area. But it's good for the area and has been recently renovated. The internet service has improved over the years but has went from unusable to barely passable. Probably because of the location. August 18, 2014
Rated 5.0 out of 5.0 by Very comfortable and relaxing stay. Very nice facility. Easy to get to. Staff very courteous. thoroughly enjoyed our stay. August 14, 2014
Rated 4.0 out of 5.0 by Great service and very pleasant stay I was surprised that there was only a shower stall in the room, and no bathtub. Are there any bathtubs available and should a specific request be stated if a bathtub is desired? August 14, 2014
Rated 5.0 out of 5.0 by Amazing Staff, Clean Hotel and Great Breakfast We booked 3 rooms recently for a Family Event and were very pleased with everything. We booked directly with the Hotel and Luanne took wonderful care of us, even with a few changes. She was amazing, even greeted us by name as we walked in. The Hotel is a new or newly renovated one and the rooms were very clean. The kids loved the heated pool and we all loved the breakfast selection. We had to compliment the breakfast attendant on her service. Breakfast was healthy, lots of options and there was something for everyone. We will definitely stay here again and recommend this Hotel. Staff truly do make a difference at this Hotel. August 8, 2014
Rated 5.0 out of 5.0 by Excellent Excellent value. Great physical property. Great pool. Excellent rooms Very happy. August 6, 2014
Rated 5.0 out of 5.0 by .excellent motel Had a wonderful time at the Chatham Holiday Express August 2, 2014
Rated 5.0 out of 5.0 by Simple, clean, elegant Great service, in and out, clean well appointed room... And overall a hotel I will go to again August 1, 2014
Rated 5.0 out of 5.0 by Great Location for Team Stay We stayed with a group of baseball players and the hotel was a great location for the group. The boys had late night games, bringing us back to the hotel after 11 pm, they were able to play in the games room, without bothering other guests. The beds were incredibly comfortable. The only down fall is there is little green space available for enjoying outdoors. It would be a nice addition to have picnic tables, grass, etc. for people to enjoy the nice weather. Groups were congregating in the parking lot on their own lawn chairs. July 31, 2014
Rated 5.0 out of 5.0 by Comfortable bed and excellent service. I would recommend everybody to sleep in this hotel. The temperature was excellent and have a good time. July 26, 2014
Rated 5.0 out of 5.0 by Excellent experience: comfortable stay & welcoming team It has been about 2 years since my last stay in Chatham's Holiday Inn Express. As was my previous experiences, the staff at the front desk are wonderful, Luanne, Jo, Ronna, were all courteous and attentive, great to work with. The room was very clean, the bed was very comfortable, and the amenities and internet were top notch. The breakfast options were endless, with many healthier options including whole wheat breads, turkey sausages, oat meal options and many more, more options than what I ever experienced at a Holiday inn. The breakfast buffet was always well stocked and the dinning area was always clean and tidy. I would recommend this Hotel to anyone staying in the area, a great place to be on a short or long term stay. July 21, 2014
Rated 1.0 out of 5.0 by TERRIBLE BEDS AND PILLOWS I was extremely disappointed with this hotel. The beds and pillows were horrible, extremely soft and uncomfortable. Our air conditioning unit broke down twice during our stay. The bathroom wasn't cleaned every day and one day the beds were only half made. The hotel was not willing to accommodate a bunch of athletes to serve breakfast half an hour earlier even though they were the host venue for our event. I was expecting a whole lot more given the high rates for this location. July 21, 2014
Rated 3.0 out of 5.0 by Sub par for Holiday Inn Just not up to standards for the price paid. The quality (or lack thereof) was surprising. rooms looked dingy and I was charged way to much for my ground floor room with parking lot view and cigarette smoke billowing into my room via the ventilation system as this was a hangout for smokers. July 21, 2014
Rated 5.0 out of 5.0 by comfortable bed, pillows too soft but acceptable. This is the second time I've stayed at this location. It was more than comfortable and the location was pretty central to where I had to be. I will be returning here again next year, if not sooner. July 20, 2014
Rated 5.0 out of 5.0 by Great place to stay comfortable, staff was great, rooms were clean, would stay again if I needed to July 14, 2014
Rated 5.0 out of 5.0 by Spacious, Comfortable Suite Reliable, friendly accommodations in Chatham, Ontario July 10, 2014
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