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Rated 4.4 out of 5 by 123 reviewers.
Rated 4.0 out of 5.0 by Nice rooms but A/C did not function on a humid day Excellent service and environment was appealing just like the pictures indicate. All was great but the A/C did not work up to expectations during two hot and humid days September 25, 2014
Rated 5.0 out of 5.0 by Comfy bed and great service Check in was quick and easy, the hotel is in the right area of town to get wherever you need. Parking is easy. September 22, 2014
Rated 5.0 out of 5.0 by A great place to stay in Chatham Terrific staff, quiet and clean ... everything you would want for a restful stay. September 14, 2014
Rated 4.0 out of 5.0 by good place to stay While the room was very clean, the grout in the bathroom tile was discoloured quite a bit by the tub. Even though it was all clean, it made the shower area seem dirty. September 13, 2014
Rated 5.0 out of 5.0 by Good room My stay was fine for the night of Sep 5. However, I was booked for two nights. I had the confirmation of stay for two nights. But somehow I didn't get Sep 6 registration. I was not told about it until Sep 6 afternoon. So I was disappointed. They had already assigned room to somebody else. I had to leave and stay somewhere else. That was terrible experience. September 9, 2014
Rated 5.0 out of 5.0 by Great hotel Great hotel! There on business and staff were great. Pool was perfect temperature and breakfast, as usual, consistently good. Will be back when next in area September 8, 2014
Rated 5.0 out of 5.0 by Friendly staff and helpful We really enjoyed our stay in Chatham and have always found the staff very friendly and helpful. Our suite was roomy and very tastefully decorated as well very clean. The breakfast was tasty and had a different menu each day. Enjoyed the pancake machine!! It was different and they tasted great! Looking forward to staying there again soon. September 8, 2014
Rated 5.0 out of 5.0 by chatham Pleasant stay and good breakfast. easy access to the downtown core with plenty of parking. September 8, 2014
Rated 5.0 out of 5.0 by Great Stay Had a great stay. Staff was extremely helpful. Very knowledgeable about the community especially great places to eat. September 7, 2014
Rated 5.0 out of 5.0 by Great property and personable staff The Holiday Inn Express in Chatham is Chatham's best hotel in my view. It is comfortable and the staff are genuinely friendly and very helpful. The bathrooms and bedrooms are very comfortable and ventilation is very good. They could use a bit more lighting in the shower area and in the kitchen/dining room part of the suites, but this is a relatively minor irritation. I do miss the morning paper delivery though. All in all, a great experience when I am traveling to Chatham on business. September 7, 2014
Rated 5.0 out of 5.0 by Wonderful stay, great staff, comfortable rooms, outstanding breakfast! This was one of the most enjoyable hotel stays I've had in for the Buxton Homecoming Week-end. I've been attending these events for 10 years. This was my first time staying at the Holiday Inn, but it will not be my last. September 5, 2014
Rated 5.0 out of 5.0 by JR business trip Everything was very nice, the game room is a good way to pass some time in the evening. The one improvement I would like to see for people like myself that from the baby boomers age group, would be a heated hot tub in the pool area. This is very relaxing after a long drive on the road. JR. September 4, 2014
Rated 4.0 out of 5.0 by Environmental Issues I was really surprised that the breakfast options were all on styrofoam plates and disposal cutlery. Terrible from an environmental perspective! I was also surprised and disappointed that there was no option to keep our towels and bed sheets to re-use and avoid superfluous laundry services. As a result, we opted against maid services all together. I expect an organization such as the Holiday Inn to be ahead of the game in terms of environmental demands. In this day and age, anything less than keeping up is imply unacceptable. September 3, 2014
Rated 5.0 out of 5.0 by Confortable bed good water pressure Had a good experiance in this hotel. Loved the water pressure in the shower. September 2, 2014
Rated 4.0 out of 5.0 by 8-17 Visit Very attentive staff. rooms very clean, clean property.Brwakfast eggs need help. September 1, 2014
Rated 5.0 out of 5.0 by Great stay I recommend this hotel to anyone visiting the Chatham area. Excellent facilities and great value. August 30, 2014
Rated 5.0 out of 5.0 by Nice Hotel and GREAT Service I recently came to Chatham for work and planned on booking a hotel when I arrived. I was able to get a room for my first night but since there was a conference they were completely booked for the second night. I was quite panicked as the only other property I would have stayed at was booked too. The front desk took my info and said they would call if anything came open...and she did!! I was so happy to hear I had a room. She was so friendly, welcoming and showed me how to use my rewards card as apparently I had not been collecting points during my other stays as no one asked me for my number. I will happily stay at this property should I work in Chatham again. August 29, 2014
Rated 5.0 out of 5.0 by Nie and new The property is updated and clean. May want to think about bringing an extension cord and/or a power bar as there are a lack of accessible outlets in the rooms. Rooms are limited to shower only as well. August 28, 2014
Rated 4.0 out of 5.0 by Good Place to spend a few nights I like it overall. I do feel the breakfast could be better. Great staff, friendly and informative. August 27, 2014
Rated 5.0 out of 5.0 by great stay Good Food, Friendly Helpful staff, Clean Comfortable rooms August 25, 2014
Rated 5.0 out of 5.0 by Roomy Suite, Great service We had a wonderful time at the Holiday Inn Chatham. The service was great, housekeeping was always friendly and helpful. We slept great. August 24, 2014
Rated 5.0 out of 5.0 by Clean and pleasant room Very good hotel to stay in as it was clean and pleasant. August 23, 2014
Rated 4.0 out of 5.0 by Clean and comfortable As you would expect from an HI Express :) Clean, nice size rooms. Very welcoming on arrival. August 22, 2014
Rated 5.0 out of 5.0 by Comfortable stay We were at a baseball tournament and the Holiday Inn Express was only 5 minutes away from the fields. Great location and a nice clean hotel. August 21, 2014
Rated 4.0 out of 5.0 by Satisfied again Always satisfied with the hotel, room and breakfast. Great hotel with lots of parking and well situated in town. August 19, 2014
Rated 4.0 out of 5.0 by Only Game in town There really aren't many other options in the area. But it's good for the area and has been recently renovated. The internet service has improved over the years but has went from unusable to barely passable. Probably because of the location. August 18, 2014
Rated 5.0 out of 5.0 by Very comfortable and relaxing stay. Very nice facility. Easy to get to. Staff very courteous. thoroughly enjoyed our stay. August 14, 2014
Rated 4.0 out of 5.0 by Great service and very pleasant stay I was surprised that there was only a shower stall in the room, and no bathtub. Are there any bathtubs available and should a specific request be stated if a bathtub is desired? August 14, 2014
Rated 5.0 out of 5.0 by Amazing Staff, Clean Hotel and Great Breakfast We booked 3 rooms recently for a Family Event and were very pleased with everything. We booked directly with the Hotel and Luanne took wonderful care of us, even with a few changes. She was amazing, even greeted us by name as we walked in. The Hotel is a new or newly renovated one and the rooms were very clean. The kids loved the heated pool and we all loved the breakfast selection. We had to compliment the breakfast attendant on her service. Breakfast was healthy, lots of options and there was something for everyone. We will definitely stay here again and recommend this Hotel. Staff truly do make a difference at this Hotel. August 8, 2014
Rated 5.0 out of 5.0 by Excellent Excellent value. Great physical property. Great pool. Excellent rooms Very happy. August 6, 2014
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