Rated 4.7 out of 5 by 159
Rated 5.0 out of 5.0 by Amy1077 Excellent service
Excellent staff great rooms!!! Clean rooms and front desk are friendly
October 13, 2013
Rated 5.0 out of 5.0 by 0225 outstanding service
Spent one night at HIE in Hixon TN. The staff was outstanding. Jake at the front desk was very customer oriented. The gals at breakfast made our day they were so friendly and helpful. One of the best Holiday Inn Express we have ever stayed. Would drive out of our way to stay there again. Very clean.
October 9, 2013
Rated 5.0 out of 5.0 by DDRVA61 Great Hotel
Being a priority club member, I used points for my stay. Upon my arrival we had been upgraded to a suite. That was a very pleasant and unexpected surprise. The staff was very nice and friendly and helpful. We needed to have dinner there, and they recommended an excellent Chinese restaurant where pick up was less than 5 minutes away. We used the pool and hot tub which was very relaxing. Excellent breakfast! We will definitely stay there again. Thank you for a excellent stay.
October 8, 2013
Rated 5.0 out of 5.0 by LK1125 Clean, Comfy & Happy
The property is very clean, the rooms have updated finishes, the bed, linens & pillows are very comfortable, but the staff makes this place great! Everyone, from front desk to house cleaning had a smile and positive attitude.
October 7, 2013
Rated 5.0 out of 5.0 by TopVol Great experience
Staff was superb and extremely helpful. Rooms were very neat, clean, and orderly. Breakfast was consistent with any other Holiday Inn Express...Excellent place to stay.
September 28, 2013
Rated 5.0 out of 5.0 by marx50 great service, clean comfortable room
stayed 3 nights. breakfast was very good and the staff at breakfast kept the food selections stocked and the room clean. we will be back.
September 26, 2013
Rated 5.0 out of 5.0 by Galmore03 Will be a repeat customer
The staff was so friendly and made everyone right at home. The managers reception was a nice treat. Beds were slightly harder than my personal preference but everything was comfortable.
September 22, 2013
Rated 5.0 out of 5.0 by NEGOC8OR AAA Plus Rated
Conveniently located hotel, just blocks from resturants and shopping. Very friendly front desk staff, always smiling and willing to assist he guest with their needs. Breakfast host was unbelieveable and totally into guest services. This is my choice for hotels when staying in the Chattanooga / Hixson Tennessee area. You won't be disappointed.
September 19, 2013
Rated 5.0 out of 5.0 by keoka Cleanliness and great staff
Was impressed with the cleanliness of the room, pillows not the most comfortable, but certainly tolerable. The overall 3 days I was there I have not complaints. Was not able to use the pool or jacuzzi because of time committments, but maybe another time I will. Any of the staff I came in contact with were friendly and pleasant, but the person manning the breakfast room ( her name was Gretta) was superb - she was always right there to assist and always with a smile - as I told her the last day I was there it is certainly a pleasure to deal with people that like their jobs.
Thank you for a wonderful stay.
September 19, 2013
Rated 5.0 out of 5.0 by Bboyce Great value
The dining room staff was particularly nice. I was greeted every morning with a smile and a friendly, "Good morning, how are you today." I stayed at this hotel for 25 days and it was very pleasant . It was clean everywhere, the beds were very comfortable and all of the staff was pleasant. The cookies and cold water flavored with oranges were also very nice. I highly recommend this hotel and if I were to go back to Hixson I would stay there again.
September 17, 2013
Rated 4.0 out of 5.0 by SouthernTile An excellent value in the Chattanooga Area
This property is a little out of the way for Chattanooga; however, the value and the staff make this an excellent choice
September 16, 2013
Rated 5.0 out of 5.0 by higgins5 Very nice; newly renovated. Beds very clean & comfortable.
I was very pleased with our recent stay at this Holiday Inn Express.
The room was very clean and the bath was immaculate and also newly renovated. Breakfast was very good and staff was pleasant and helpful. Will definitely stay here again if we are in the Chattanooga area!
September 10, 2013
Rated 4.0 out of 5.0 by Horne1 Didn't like spiders in the window in the room.
We did not like spiders in the window in the room. Front desk handled situation quickly.
September 9, 2013
Rated 5.0 out of 5.0 by manzim Great Hotel and Terrific Staff
Every component of this property was top-of-the-line.
A very comfortable and pleasant experience.
September 9, 2013
Rated 5.0 out of 5.0 by Brubie Wonderful stay
Good friendly staff that makes you feel as though you have been here before. Clean and quiet with good amenities
September 8, 2013
Rated 5.0 out of 5.0 by Cainer45 Enjoyed stay
I travel 90% of the time for my job. It is nice to stay in very nice hotel. Room was very clean, service was good.
Chris Cain, Cincinnati, Ohio
September 7, 2013
Rated 5.0 out of 5.0 by Sxylanette Great hotel! Wonderful service!
From check in to check out this hotel was wonderful! I would recommend this hotel to anyone who stays in Chattanooga.
September 5, 2013
Rated 5.0 out of 5.0 by Slater818 Great Service and Wonderful stay...
The desk clerk on duty, I believe his name was Chris, made us feel like we were family. I love Holiday Inn Express anyway, but the service we got was extra wonderful.... Thank You, Chris! Thank You Holiday Inn Express!
September 5, 2013
Rated 5.0 out of 5.0 by Chipsc Great Staff
Had a great time staying at the Hotel. Everyone was very accommodating, and the service was excellent.
September 4, 2013
Rated 5.0 out of 5.0 by Miller305 Great staff!!! Great experience!!!
I was here for a 5 day conference and had plenty of opportunity to meet people on the working staff. Everyone was so friendly and helpful, it was a pleasure to stay here. The beds were comfortable and the rooms are nicely cleaned. The breakfast variety was amazing and equally tasty, but again it was the friendly staff that made it so enjoyable! Thank you Brenda, and all! The closest thing to a bad experience was coming in one night after the conference and there was no fresh baked cookies left by the front desk. However Jake, at the front desk, quickly produced more from the kitchen in back where they bake them fresh daily and even gave us milk to go with them! I know things can't always be so easily remedied, and can leave you with a less than pleasurable experience, but I can honestly say it did not happen for me here. I feel the staff do their best to make each stay memorably comfortable and I will stay here in the future whenever I'm in town and recommend the same to all. Thank you staff of Holiday Inn Express!!!
September 2, 2013
Rated 5.0 out of 5.0 by lunger clean, comfortable and friendly
My husband and I stayed 4 days for a convention and were so impressed with the staff and the hotel. The rooms were clean, the breakfast was awesome (especially the cinnamon rolls!), and all the amenities made us feel at home. The staff was very friendly and helpful. We will definitely stay here again. Thank you so much.
August 30, 2013
Rated 4.0 out of 5.0 by Sue5063 Comfortable rooms and excellent service
We chose this hotel because it was closer to our destination. The front desk staff were very professional and courteous. The room was very cozy and the bed surprisingly very comfortable.
We did not take advantage of the breakfast as we were running late for an appointment but the dining room looked very pleasant and folks looked like they were enjoying their food.
Overall, we were pleased with our stay and will most likely return again in the near future.
August 28, 2013
Rated 5.0 out of 5.0 by DebbyW Will stay again
Was difficult to find, due to small signs. Staff told us this is due to a new ordinance in Hixson. Excellent place to stay. Only trouble was with air conditioner. It was very loud and couldn't really regulate temperature. Not enough of a problem to even report it to staff. Highly recommend.
August 28, 2013
Rated 5.0 out of 5.0 by Ric25 Very Clean
As clean as any place we have ever stayed. The staff was great and everyone very friendly.
August 26, 2013
Rated 5.0 out of 5.0 by John7433 Super nice employees
I had a business trip to Hixson and this hotel was recommended primarily due to its location. Once I got there, I was greeted by a very nice receptionist, and got a ground floor room that I requested. This actually happens rarely. Everyone I dealt with was sincerely nice, breakfast was better than most, and my room was spotless!! I will be staying there again when I return.
August 19, 2013
Rated 5.0 out of 5.0 by bailey195 Great place to stay!!!
Very friendly staff and most helpful. Hotel recently remodeled and
rooms are nicely decorated. You will love the breakfast manager who is on hand to greet you and takes a personal intrest in your hotel experience while you enjoy a well prepared breakfast buffet. In the top 5 of my ATF places to stay on business!!!
August 18, 2013
Rated 5.0 out of 5.0 by dagant132 Minor complaint
My husband and I loved our stay at this hotel!!! The only complaint I have is that the pool closing time is not readily visible on the door of the pool enclosure. My cousin and I were soaking in the hot tub and we were informed by a staff member that the pool was closed and we were lucky that he gave us '10 extra minutes.' As we get out to dry off he proceeded to prop the pool door open and wait for us to get out. This was very embarrassing for my cousin and I. So for everyone coming to stay: the pool closes at 11pm!
August 14, 2013
Rated 3.0 out of 5.0 by BarbaraJ Great breakfast, very nice room, noise problems
The room was very nice with many amenities and the staff was exceptionally good, especially in the dining area. However, the smell of chlorine is overwhelming as one enters the first floor and down the hall. Some people with children were in the pool much past the closing hour and being very noisy in the hallways and no security/staff seemed to notice.
August 12, 2013
Rated 5.0 out of 5.0 by mhriciso Great service and staff
Had a great time and the staff was above average. This is the first hotel that ii stayed in were the entire place was full/booked, and the staff truly cared about how our visit was.....I will definitely be back next time I'm in town...
August 9, 2013
Rated 5.0 out of 5.0 by Strikers Pa Strikers
Best hotel staff ever. They went above and beyond to accommodate our group. Thank you so so so much!
August 7, 2013