Rated 4.2 out of 5 by 101
Rated 4.0 out of 5.0 by Dad and sons Great front desk and friendly people - breakfast... not so much.
Visited over the 4th wknd with my two sons. Room was clean and comfortable. The hotel is conveniently located so that it makes getting to all attractions pretty easy. All those on the front desk were warm and courteous. Ariel was always pleasant and smiling. Breakfast on Saturday and Sunday morning was another story. Get to breakfast early is my recommendation. Walking in with 15 minutes left and they're out of turkey sausage, 2% milk, pancakes, juice, etc. Eggs that are rushed out are HORRIBLE. I mention it to a staffer and the reply is that it is like this every weekend. The staff seemed to be stretched too thin, accustomed to not worrying about customer satisfaction, or both. Even if the breakfast is purportedly "free", which we know it isn't, the level of product quality and service should meet the rest of the hotel.
July 11, 2014
Rated 5.0 out of 5.0 by SheltD2 Excellent Breakfast and friendly staff.....
Good place to relax whether on business or leisure......cant wait for the new downtown Holiday Inn Express to open that is right in the Heart of Downtown.......Hopefully all the staff will move over to it.
July 8, 2014
Rated 5.0 out of 5.0 by blwright comfortable bed and spacious room
Clean, spacious room with comfy bed and lots of pillows. Room had microwave and fridge and nice sectional sofa. Big flat screen tv was provided. Free breakfast each morning. Very nice, friendly staff. Would definitely stay here again.
July 8, 2014