Rated 4.4 out of 5 by 429
Rated 4.0 out of 5.0 by Kilowatt27 hotel
Enjoyed stay and would stay again. Even though there was construction around the area the hotel was clean and pleasant.
June 28, 2016
Rated 4.0 out of 5.0 by Todd2007 Front Desk was exceptional
I normally don't write reviews so you know if I am either something great or terrible happened. I'm happy to say this a a good one. I stay in an IHG every week somewhere in Chattanooga for work. I like to switch hotels so I don't get bored. I actually booked this one because the one I was in the week before was booked because of something called Riverbend. I'd never heard of it but I know what it is now...lol. Anyways all Holiday Inn's I've stayed in have really been about the same. That's not a bad thing. It's good. A couple of things really stood out with the HIE downtown. The breakfast was exceptional. I usually skip the hotel breakfast but just happened to grab a bite at this one and it was so good I had it every morning so A+ for breakfast.
What I'm really happy about with this location is the front desk staff. Particularly one lady name Marquita (I hope that's close). She was laughing and joking around. Made me forget that I was at a hotel. It was nice. She treated me like a friend and not just another faceless traveler. It was refreshing. We joked about the wifi password for 15 minutes. I could tell she was friendly because that was her personality and not just an act for work. The entire staff was extremely nice and entertaining but Marquita just stuck out to me. Heck even the young breakfast lady was nice to me.
I'm going to stay at this location more often even though it's 15 minutes out of the way for me. That should tell the management something. I hope they receive some positive feedback because if I'm writing a review about it, it had to be something special...lol
June 24, 2016
Rated 5.0 out of 5.0 by Rem13 One Day Tourist
Great hotel - very convenient to many things both family entertainment and dining.
Will definitely stay here next time we are in Chattanooga.
June 24, 2016