Rated 4.3 out of 5 by 209
Rated 5.0 out of 5.0 by scottgintn GREAT Place to stay in CHATT
very clean, nice rooms, good breakfast, local to downtown areas, well worth the money
January 23, 2015
Rated 5.0 out of 5.0 by Dwain Fantastic Hotel in a great location
Just stayed one night but would love to spend more time at this place. Staff was great. Room was great. Breakfast was great. Hoping to stay here again!
January 18, 2015
Rated 3.0 out of 5.0 by P_Will You Got an ID?
When I walked in to the Chattanooga Downtown HIE, my greeting was, "You Got an ID?" Usually people say, "Hello," or "Good Evening" - I can't say I prefer this new method. The check-in was probably the worst I've had at an IHG hotel, even down to grudging question of whether I wanted points or the welcome pack (I asked for points and never got them).
Our room service woman was cut from the same cloth as the man who checked us in - every day she cleaned our room she was talking on her phone, and my wife came around the corner one day to have her holler, "You scared me!" Another day, my wife hid back and overheard her complaining about restocking our amenities (sorry, we like coffee).
However, a pretty standard (and therefore comfortable) room, reasonable price, good location, and free parking make this an OK option for downtown Chattanooga. Plus, the staff aren't all bad - the breakfast lady was very nice, and one of the day staff ladies helped us get a free pass to the local YMCA.
January 11, 2015