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Rated 4.2 out of 5 by 219 reviewers.
Rated 4.0 out of 5.0 by Needed Sleep After driving 12 hours nice hotel to stop and to get a good night sleep and charge up for the next day. Nice and friendly workers and nice hot breakfast. Would stay at Holiday Inn Express again on our travels. October 12, 2014
Rated 5.0 out of 5.0 by nice handicapped room-comfortable bed we have found our stays at Holiday inn Express quite enjoyable ,clean rooms, and found breakfast very convient. October 11, 2014
Rated 4.0 out of 5.0 by Good sleep Breakfast so so. Pool water cold. Heater Air contitioner dirty. October 11, 2014
Rated 5.0 out of 5.0 by comfortable nice visit, would stay there again if in the area. October 10, 2014
Rated 3.0 out of 5.0 by staff very cordial - room not up to par Room 424. The bathroom door very difficult to open and close. The toilet seat not very stable. October 7, 2014
Rated 5.0 out of 5.0 by Great Hospitality! Room was very clean as was the rest of the hotel. We were there for an event that began early on a Sunday and they opened breakfast early to accommodate guests who neede to leave early! Very nice staff, close to downtown Chattanooga. October 7, 2014
Rated 5.0 out of 5.0 by Nice and quiet Clean comfortable and quiet stay. The only problem was that the tv remote did not function properly. October 7, 2014
Rated 5.0 out of 5.0 by Weekend Getaway This was our first stay at this particular Holiday Inn Express and it was very nice. We would stay here again in the future. September 29, 2014
Rated 4.0 out of 5.0 by Lookout Front Desk employee made a genuine effort to make sure we had anything we needed and wanted to make sure our stay was a good one. He recommended different attractions to see and some restaurants to try if we were staying for an extended stay and it felt like he truly liked his job and wanted to have a great experience. It has been a long time since I have felt like someone in the service industry had made a real effort to help take care of someone and he did a really good job. September 24, 2014
Rated 5.0 out of 5.0 by A fine family hotel A fine family hotel.................................................................... September 20, 2014
Rated 5.0 out of 5.0 by HI Express - Chattanooga One of the best HI Expresses at which I've ever stayed! September 18, 2014
Rated 5.0 out of 5.0 by great service everything was great, would stay at any Holiday Inn when traveling September 16, 2014
Rated 5.0 out of 5.0 by Checkin Check in was easy. Had called to advise a late arrival and was no problem. Clean, neat, comfortable. Leaving early did not allow me to use breakfast. You should have go-bags available for guests that cannot use the breakfast amenity (i.e., muffin, water, etc.) September 6, 2014
Rated 5.0 out of 5.0 by Excellent Services and Accommodations ! First time visit to this area and Holiday Express staff and services made it rewarding! Even when the omelets were little cold , the staff person would not let us eat them and came out with more cooked ones. Other food choices and exercise room were fine.We will come back to this Hotel on next visit. September 5, 2014
Rated 5.0 out of 5.0 by Labor Day Weekend Excellent stay. Would have liked to have more seating available in the breakfast great room. September 5, 2014
Rated 4.0 out of 5.0 by Great location and simple stay Clean room, decent breakfast and a great location. September 5, 2014
Rated 2.0 out of 5.0 by Needs Technology Upgrade The computer system crashed at least twice in the two days we were there. Both times we were inconvenienced by this technological breakdown. The front desk attendant was unable to provide us with any resolution to our issues. Furthermore, we were awoken at 11:30 pm by the front desk calling our room phone. When we answered, the front desk wanted to know if we checked in. This happened on our second night of the stay. A computer system\database upgrade is overdue. September 3, 2014
Rated 4.0 out of 5.0 by Always a nice stay Good location, about ten minutes away from all the big attractions without being directly downtown. The room and hotel was clean, very nice. The staff at the front desk was rude about a mistake made on their part. But overall the experience was nice. September 3, 2014
Rated 5.0 out of 5.0 by Close to local attractions I was disappointed not to be recognized as a platinum rewards member. No "goodie bag"! At our next night's stay in Asheville we were offered the choice of 600 reward points or the bag of treats. I appreciated that. We had to struggle to squeeze by 5-6 housekeeping staff with their large laundry carts when trying to get to the lobby. The room was very nice and the guy at check in did recommend a very nice spot for pizza. September 3, 2014
Rated 5.0 out of 5.0 by Great welcome, nice room We arrived late and were welcomed quickly and graciously. Had a great stay over night and, with the Cracker Barrel next door, had a very leisurely morning before continuing our trip home. September 2, 2014
Rated 5.0 out of 5.0 by Outstanding! Had a great time. The only problem we had was with the air conditioning one night. The next morning when I reported it, it was handled IMMEDIATELY, with no hesitation from James (who was the desk clerk). Not only were we moved to another room, we were upgraded to a suite for our final night there. For restaurants, there was Mexican fast food and an excellent Cracker Barrel across the street, and the pizza delivery place in the guest amenities book was good also. One of the best Holiday Inn I have stayed at August 30, 2014
Rated 5.0 out of 5.0 by great place to stay clean room, great pillows and bed, everything we expected from a holiday inn August 27, 2014
Rated 5.0 out of 5.0 by Great staff service and cleanliness The entire hotel was extremely clean. The staff went out of their way to help us find resturants and antique malls in the area. The breakfast was good. Everything about our stay was excellent from check in to check out. August 22, 2014
Rated 5.0 out of 5.0 by Chattanooga The hotel was clean and the staff was very courteous. No complaints. August 20, 2014
Rated 5.0 out of 5.0 by Loved it! Very clean & comfortable & quiet! All the staff we encountered went out of their way to be friendly and helpful (I love the South!). The breakfast was good and the ladies were very good about keeping the buffet full. For dinner, Cracker Barrel is a short stroll across the parking lot! Would love to stop again the next time we travel through Chattanooga! August 18, 2014
Rated 4.0 out of 5.0 Good value Good place to break for the day. Will recommend this property. August 16, 2014
Rated 5.0 out of 5.0 by Holliday Inn The Way To Go I have been staying at HIH for some time now, and I have never been disappointed. The staff is very professional and the ambiance is always on point. I make it my choice to always book with Holiday Inns. Keep up the good work. Oh yea the chocolate chip cookies are awesome! Thanks August 15, 2014
Rated 5.0 out of 5.0 by Great find! In traveling we were tired and had called several hotels looking for rooms - I was pleasantly surprised when a friendly voice answered the phone and offered to help - she promptly booked my room, offered directions the the establishment and sent my email confirmation while we were still on the phone. Great staff at this particular location! August 14, 2014
Rated 5.0 out of 5.0 by Great Stay! We were moving our son to college and decided to stay at the Holiday Inn Express in Chattanoota at Lookout Mountain, the hotel was clean and the staff were wonderful. I would stay here anytime. The breakfast was above and beyond my expectations. August 14, 2014
Rated 5.0 out of 5.0 by clean,friendly service,great complimentery breakfast My wife and I have stayed at this location before and have always enjoyed a pleasant stay. August 13, 2014
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