Rated 4.3 out of 5 by 387
Rated 3.0 out of 5.0 by PopEye20 Not Up to Expectations
We have stayed in HIE's all over the US as this is our first choice when traveling. Not all are the same. Check-in was rated only fair as the clerk never smiled and seemed rushed. No acknowledgement of IHG Rewards. The A/C unit was so loud it was difficult to sleep when coming on and off. Middle of night had to just set fan so it ran all the time. Mattress was the old style, low to floor and too soft. Other HIE's on this trip had thicker, firmer and higher off floor styles. I give 5 stars to the breakfast room attendant. She was friendly and kind. This is the only HIE we have encountered that put out any product labeled Gluten Free. These were the Udis wrapped Blueberry Muffins. This was a pleasant surprise for my wife and much appreciated as she is Gluten intolerant. Hopefully, HIE's will follow suit in the future.
July 31, 2015
Rated 3.0 out of 5.0 by LD2196 Outdated Hotel with great staff
The hotel was quite warm in public areas and the drain in the bathroom did not work. Internet was extremely slow. The only business computer did not have Microsoft Office Programs and I was unable to use the computer for my needs.
The beds were comfortable but rooms need to be updated to Holiday Inn standards.
The staff was extremely friendly and did a great job making the stay worthwhile.
July 31, 2015
Rated 4.0 out of 5.0 by DCooper68 Convenient Location...
Good location with easy access to I-24 and a short commute into downtown Chattanooga.
The Internet speeds were good,decent channels to choose from on the telly and our room was kept clean daily.
I stayed two nights on a points+cash rate.
July 30, 2015