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Rated 4.1 out of 5 by 276 reviewers.
Rated 5.0 out of 5.0 by 床铺舒适服务一流 the airport express helped me a lot. because my flight was cancelled. the air company changed my flight to a really bad time. i didn't like that time and wanted to change the time but they never answered the phone call. so i had to go to airport to talk to the agent face to face. the airport express did help me a lot! and on the departing morning, the driver helped watching my three cases when i went get a cart. after all, they really helped me a lot. May 22, 2015
Rated 5.0 out of 5.0 by Taking off early the next morning Checked in at 8 pm, out by 4 am the next morning. Maybe due to anticipation of trip or maybe due to the higher-than-I'm-used-to temperature of the room (likley a combination of both) the sleep wasn't that great, but the rooms are large and comfortable, the bed is nice and firm and the bathroom spacious enough for two to prep. May 16, 2015
Rated 5.0 out of 5.0 by Great service and very friendly Would highly recommend staying here any time you are in the area. Great breakfast, friendly staff and very clean. Easy to check in and out. They try to tend to all your needs and are willing to go the extra mile to make you happy and comfortable. Would stay here again. May 12, 2015
Rated 5.0 out of 5.0 by Excelente Atención El mejor hotel Holiday Inn en que he estado alojado!! Atención excelente. Cómodo y limpio. May 7, 2015
Rated 5.0 out of 5.0 by Great Hotel I was right next to the airport and could not hear the planes. Very quite and very clean. Beds were fantastic!! May 7, 2015
Rated 5.0 out of 5.0 by One night stay Stayed at this hotel in order to be close to the airport when we flew out the next day. Staff was very friendly and went above and beyond to make sure that our stay was a good one. Nice hot tub. Great breakfast. Clean room. May 2, 2015
Rated 5.0 out of 5.0 by Nice place. I have stayed at this hotel three times. Each visit has been problem free. Some airport noise early in the morning, but it is a airport hotel. The noise was not disturbing. Staff has always been friendly. April 30, 2015
Rated 5.0 out of 5.0 by Comfortable bed and good service This is me and my family's stay on our way back from Niagara Falls, which means we stayed in another HIE before this stop. The room was nice, with large space to walk around. It's on the second room, west side of the building, which is right next to the ice machine and fitness center, very convenient. Those plane lovers will definitely fall in love with the room as it directly faces the Buffalo airport, with a close view of watching planes taking off or landing most time during the day. I'm not sure of the night though, as I'm a deep sleep person that is hard to be waken up by noise or light. So, to me, the airport noise is not disturbing me at all. What do bothered me a lot, however, are the bathtub and the a/c. There's sth wrong with the drain which made the water flow rather slow. It's a pain to shower in the bathtub like this. The heating system of the a/c is not working well. Even if I set the temp. to 80° for an hour and more, the detected temp. of the room can only reach as high as 79°, while it feels even lower. Normally a Honeywell product shouldn't be like this. I was surprised. I called the front desk, but the technique said the mechanics are not working at night till next morning, so we kind of had to just go with it and let it go.. The good thing is, the front desk was able to send over additional blankets, and a new box of facial tissue which was missing in the bathroom. April 29, 2015
  • 2015-05-26T14:05:50.019-05:00
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