Rated 4.0 out of 5 by 231
Rated 3.0 out of 5.0 by Krissy Was a little disappointed
I have stayed at this hotel before and it was a good experience then. This time, not as good. The heat in the room was broken. The room reached 84 and we called the staff to report it. First call we were told they would be right up, 45 minutes later, no one. Called again, they came up and shut the heat off. It remained very warm in the room. We had to sleep with the window open. The handset on the phone did not work and the internet was down at least till we went to bed in the evening. In the morning , I realize that breakfast is not until 6:30, but I asked if they had something I could have before then as I was on an early flight. The gentleman was not very happy about getting something but did oblige with some yogurt. The HI I often stay at in Albuquerque NM has cold food items out at 4 AM ( bagels, toast, cereal... etc)
Overall I was very disappointed with this Holiday Inn stay.
January 23, 2015
Rated 5.0 out of 5.0 by Karen36 Reliability, comfort, good service
Always reliable for immaculate cleanliness, comfortable beds, and excellent service!
January 14, 2015
Rated 5.0 out of 5.0 by Jimis62! Another Great Stay at Buffalo Airport HIE
Arrived late and very tired from driving all day. Check-In was quick and easy. A cold winter's night in Buffalo but our room was warm and very comfortable. A quiet nights rest and we were out in the morning heading for home. I cannot say enough about this particular HIE other than we will stay there again. My dog loves this place and I do too. Buffalo Airport HIE is the best dog friendly hotel that we have ever stayed at.
January 5, 2015