Rated 4.6 out of 5 by 147
Rated 5.0 out of 5.0 by Chris K great service
I stay at the Hamburg Holiday Inn every year during a trade show. I'm never disappointed. The entire staff has obviously been trained in the importance of good service and it shows. The manager should be complimented.
March 14, 2014
Rated 5.0 out of 5.0 by dlaforce perfect
As Always, great value and comfort.The only place I'll stay in Buffalo.
February 9, 2014
Rated 5.0 out of 5.0 by mlevass As always a 10 for yall
Great hotel easy to get to and a very friendly staff. Property is clean and quiet. And a fabulous restaurant to eat at. The Waterstone Grill is a must. Sorrry for the plug but it is.
February 8, 2014
Rated 5.0 out of 5.0 by Hilbert Parent Great Hotel
We stay here frequently because we live out of state and our son attends Hilbert College. There are never any noise issues and parking is great. There are also many restaurants nearby.
January 4, 2014
Rated 5.0 out of 5.0 by Shannon leigh great service
holiday inn express hamburg is my home away from home! I absolutely LUV LUV LUV the place.....all the staff are so sweet...Nicole, the manager is always so sweet and helpful...very HIGHLY recommend this hotel!
January 2, 2014
Rated 5.0 out of 5.0 by annanora Great Suite
Unfortunately I was back in Buffalo for the passing of my two brothers 12 days apart. One was my twin. The staff couldn't have been kinder.
We moved from Buffalo after 55 years in 1999 and everytime we come "home" we stay with you.
December 17, 2013
Rated 3.0 out of 5.0 by Clath Amazing hotel, but water tank damage led to cold showers
My friends and I had a wonderful stay. The hotel is gorgeous, rooms are very clean and comfortable. My only issue was that there was a water tank breakdown in the morning, and we had to take cold showers. There was no discounted offer and we still had to pay in full. I would stay again, but please, offer something to customers when something like that happens.
December 3, 2013
Rated 5.0 out of 5.0 by Unstoppable Clean and beautiful
everything was perfect! From check in to check out.
The room was beautiful. Absolutely no cigarette smell.
I had spilled some water on the bathroom floor and wiped it with a towel and the towel did not have one spot of dirt on it after wiping the floor.
Breakfast was great! Did not use the pool but it looked great!
November 12, 2013
Rated 5.0 out of 5.0 by elvisrtg check in
everything was excellent except for Chip who check us in he was rude and acted like we were inconvincing him if it wasn't for that are stay was great only thing you need to change is him
November 11, 2013
Rated 1.0 out of 5.0 by Randal9 No Microwaves used to have them
Stayed here many times primarily because of a food location I can walk to and the microwave and fridge in the room. I travel every week and stay in a hotel from 2-4 nights a week. The microwave is important to me. I will not be staying here in the future. Not mad but that decision to remove the the microwaves from the room has lost you any future business. There are other options.
November 5, 2013
Rated 4.0 out of 5.0 by kf102 Mostly all excellent
The room certainly was large enough and clean,however, the kingsize bed was not very comfortable and high. Although we are senior citizens, we are pretty agile but almost needed a stool to climb comfortably or easily onto the bed. Good location for business purpose and close to the interstate.
November 4, 2013
Rated 3.0 out of 5.0 by 14themoney Nice but ...
Overall good experience. Comfy bed, tasty breakfast, newer hotel. However, the staff member who greeted us upon arrival was rude and less than honest. We stay regularly at IHG properties and never have encountered an employee like that.
October 31, 2013
Rated 5.0 out of 5.0 by Superman12 Great Hotel
Clean and modern rooms. Excellent breakfast, Competitive rates. Only issue was my room airconditioner didn't seem to work 100%,
Needs a better fitness center with some weights for the men.
October 28, 2013
Rated 4.0 out of 5.0 by FishingDave Friendly, clean and attentive employees
Each time I saw an employee they greeted me and made me feel welcomed. Breakfast has a good choice to accommodate anyone and always being constantly stocked by a very polite individual. Every turn the place was clean. Only complaint, the alarm clock ran fast and well (fast by over an hour each day), gave me more time to relax and eat and.....I certainly was never late !
Highly recommend staying here multiple days.
Also, a very nice restaurant is a quick walk away for dinner or a beer while watching a ball game.
October 23, 2013
Rated 4.0 out of 5.0 by MikeyS67 Comfortable bed
Room and bed was really good. The only thing I found wrong is the hotel is located in the back where you can't see it from the road.
October 22, 2013
Rated 4.0 out of 5.0 by DashRiprock Clean & Comfortable
Thanks for helping to make our first trip to Niagara Falls a very memorable weekend!
October 16, 2013
Rated 5.0 out of 5.0 by JeJa Clean and comfortable
Updated modern property. Great location right off the highway. It is a short drive to First Niagara Center and downtown Buffalo and half hour to Niagara Falls. My husband loved that it had complimentary breakfast and especially the pancake machine.
October 14, 2013
Rated 5.0 out of 5.0 by jasonk Great Hotel!!!
I stayed at another Holiday Inn Express that was nearby and it was a terrible experience, so I was apprehensive to stay here...but I am glad that I did!!! It was an absolutely beautiful facility, great staff and reasonably priced!
October 7, 2013
Rated 5.0 out of 5.0 by Oakleaf A top-level Holiday Inn Express
We are always pleased to stay at this facility because the rooms are very well appointed, the service is friendly, and the breakfast well presented. We pay a little more to stay here than we do at other Holiday Inn Express hotels, probably because of the urban location and the fact that we are traveling leisurely and not on business, and this hotel does not accept non-business state government employees for a lower rate. For that reason we will continue to look for another hotel in the area with an allowable reduced rate for state government employees traveling for leisure purposes. But we love this hotel-- it's just a little above our accustomed expenditure elsewhere.
October 5, 2013
Rated 5.0 out of 5.0 by Magster10 Nice Place
We liked staying here. The staff were great, the pool helped us relax, and the beds were comfortable.
October 2, 2013
Rated 5.0 out of 5.0 by RAMBC SUPER CLEAN HOTEL
STAYED @ HOLIDAY INN IN HAMBURG, FOR A BILLS GAME.
HOTEL IS BEAUTIFUL IN A SUPER QUIET LOCATION BACKING ONTO FOREST.
STAYED IN A KING ROOM SPACIOUS, MINI FRIDGE, CLEAN BATHROOM, ONLY COMPLAINT IS THAT OUR SHEETS WERE EXTREMLY WRINKLED, THE TOP SHEET PILLOW CASES, AND FITTED SHEET WAS A LITTLE UNERVED BY THIS, BUT THEY SEEMED TO BE CLEAN, ROOM WAS VERY MODERN, BRKFST WAS INLCUDED, I ONLY HAD A CINABUN AND COFFEE WAS SAVING ROOM FOR TAILGATE BBQ. ONE OF THE PEOPLE I WAS TRAVELING WITH HAD THE EGGS AND SAUSSAGE AND THREW UP AN HOUR LATER, SHE SAID AS SOON AS SHE FINISHED HER EGGS SHE WAS FEELING SICK TO HER STOMACH . I GUESS IT DIDNT AGREE WITH HER, WOULD HIGHLY RECOMMEND THIS HOTEL TO ANYONE, CLEANSINESS IS #1 IN MY BOOKS WHEN SHOPPING AROUND FOR H OTEL, AND THIS SURPASSED MY EXPECTATIONS. STAFF WAS XTRMLY FRIENDLY, WISHED WE COULD HAVE STAYED LONGER.
RESTAURANTS WERE IN WALKING DISTANCE ADDED BONUS !
October 2, 2013
Rated 5.0 out of 5.0 by us3roadtrip comfortable
Everything we needed to refresh us on our road trip.
September 29, 2013
Rated 5.0 out of 5.0 by Catnip2 Excellent place to stay
I really liked this hotel. The hotel is fairly new and was very clean. The room was very comfortable and the bedding and pillows were excellent-wish I could have stayed in bed longer! I could not hear any other people once I was in my room. The breakfast which is included was very good. They actually have some hot foods, eggs, bacon, sausage, pancakes and then the usual cold items. All in all, I would return to this facility and recommend it to anyone. It was a good stay.
September 25, 2013
Rated 4.0 out of 5.0 by Memof3 Great Staff
Have been coming here since it was newly built - always a pleasant experience. However, that being said, the room we were in had dirty carpeting that was really in need of a deep cleaning not just your regular/daily routine.
September 10, 2013
Rated 3.0 out of 5.0 by Mike987 Poor value value for the cost
The hotel was on par with hotels that we have stayed at in the past that cost half as much.
September 8, 2013
Rated 5.0 out of 5.0 by Vips Paradise
What else one could expect for this price. Truely amazing experience. Extremely neat and well manitained propertly.
September 4, 2013
Rated 5.0 out of 5.0 by airnthomas I am very picky and this was a good stay
Staff lacks any personality or hospitality to make you feel welcome but the property, amenities and cleanliness make up for it. This is one of the nicest properties in the area and not bad for the price per night. Very convenient location to shopping and highways. I would recommend staying here to my friends and family.
September 4, 2013
Rated 4.0 out of 5.0 by sjb25813 Book early
Book rooms early in this area near Buffalo, NY and scenic Niagara Falls. Easy drive into the Falls area and access to the Canadian side.
September 2, 2013
Rated 4.0 out of 5.0 by Miklan83 Better than some
The rooms and staff were wonderful. FINALLY ...... A holiday in with some weights. Not just 2 treadmills and a life cycle. The eggs were'nt something I'd want to eat often but they'll work. The channel selection was quite poor but if I were in the area I'd stay there again but for business purposes only.
September 2, 2013
Rated 5.0 out of 5.0 by Nitro11 Great spot
It was clean, modern and staff were very professional
September 1, 2013