Rated 4.6 out of 5 by 31
Rated 5.0 out of 5.0 by ZEEL Swanky, boutique hotel
This is the new-gen IHG version of a chic, boutique hotel with familiar values and high standards
Creative decor, lighting an d graceful entrances invite a traveler to a hoemly airy place of abode, away from home.
Tried it once, was awesome with great friendly staff, will be there again!
September 15, 2014
Rated 4.0 out of 5.0 by Traveller789 Brand New, Great Value
The hotel had just open a couple weeks prior to our stay and still smelled of fresh paint, so it's difficult to have many complaints. Neat, modern decor and conveniently located to many dining/shopping options. I found the bathroom areas less than spotless and housekeeping didn't seem to do much during the room refresh, even forgetting new toiletries on one occasion, but management was fairly responsive to our requests and staff friendly and helpful. Great value for what you get, the condition of the property, and the excellent beds/rooms. We were hesitant to stay on the Canada side, but this option worked well, since it was an easy 30 minute drive to Canada to see the Falls for a day trip.
September 15, 2014
Rated 1.0 out of 5.0 by torreonman overcharged my debit card
would have recommended this place if it was not for the extra 250 they charged my room after already billing my debit card..........i emailed this hotel of the problem and still have not heard why they charged me extra for 2 nights stay..........the rooms are very nice and enjoyed my visit to buffalo..........but charging your debit card is a constant problem with lots of hotels these days and i dont get it.......but i do get it no customer service anymore these days..........hope they resolve this as was a recommended hotel till i had no answer from 2 emails to the hotel of my problem.
September 12, 2014