Rated 4.7 out of 5 by 129
Rated 5.0 out of 5.0 by Oakleaf A top-level Holiday Inn Express
We are always pleased to stay at this facility because the rooms are very well appointed, the service is friendly, and the breakfast well presented. We pay a little more to stay here than we do at other Holiday Inn Express hotels, probably because of the urban location and the fact that we are traveling leisurely and not on business, and this hotel does not accept non-business state government employees for a lower rate. For that reason we will continue to look for another hotel in the area with an allowable reduced rate for state government employees traveling for leisure purposes. But we love this hotel-- it's just a little above our accustomed expenditure elsewhere.
October 5, 2013
Rated 5.0 out of 5.0 by Magster10 Nice Place
We liked staying here. The staff were great, the pool helped us relax, and the beds were comfortable.
October 2, 2013
Rated 5.0 out of 5.0 by RAMBC SUPER CLEAN HOTEL
STAYED @ HOLIDAY INN IN HAMBURG, FOR A BILLS GAME.
HOTEL IS BEAUTIFUL IN A SUPER QUIET LOCATION BACKING ONTO FOREST.
STAYED IN A KING ROOM SPACIOUS, MINI FRIDGE, CLEAN BATHROOM, ONLY COMPLAINT IS THAT OUR SHEETS WERE EXTREMLY WRINKLED, THE TOP SHEET PILLOW CASES, AND FITTED SHEET WAS A LITTLE UNERVED BY THIS, BUT THEY SEEMED TO BE CLEAN, ROOM WAS VERY MODERN, BRKFST WAS INLCUDED, I ONLY HAD A CINABUN AND COFFEE WAS SAVING ROOM FOR TAILGATE BBQ. ONE OF THE PEOPLE I WAS TRAVELING WITH HAD THE EGGS AND SAUSSAGE AND THREW UP AN HOUR LATER, SHE SAID AS SOON AS SHE FINISHED HER EGGS SHE WAS FEELING SICK TO HER STOMACH . I GUESS IT DIDNT AGREE WITH HER, WOULD HIGHLY RECOMMEND THIS HOTEL TO ANYONE, CLEANSINESS IS #1 IN MY BOOKS WHEN SHOPPING AROUND FOR H OTEL, AND THIS SURPASSED MY EXPECTATIONS. STAFF WAS XTRMLY FRIENDLY, WISHED WE COULD HAVE STAYED LONGER.
RESTAURANTS WERE IN WALKING DISTANCE ADDED BONUS !
October 2, 2013
Rated 5.0 out of 5.0 by us3roadtrip comfortable
Everything we needed to refresh us on our road trip.
September 29, 2013
Rated 5.0 out of 5.0 by Catnip2 Excellent place to stay
I really liked this hotel. The hotel is fairly new and was very clean. The room was very comfortable and the bedding and pillows were excellent-wish I could have stayed in bed longer! I could not hear any other people once I was in my room. The breakfast which is included was very good. They actually have some hot foods, eggs, bacon, sausage, pancakes and then the usual cold items. All in all, I would return to this facility and recommend it to anyone. It was a good stay.
September 25, 2013
Rated 4.0 out of 5.0 by Memof3 Great Staff
Have been coming here since it was newly built - always a pleasant experience. However, that being said, the room we were in had dirty carpeting that was really in need of a deep cleaning not just your regular/daily routine.
September 10, 2013
Rated 3.0 out of 5.0 by Mike987 Poor value value for the cost
The hotel was on par with hotels that we have stayed at in the past that cost half as much.
September 8, 2013
Rated 5.0 out of 5.0 by Vips Paradise
What else one could expect for this price. Truely amazing experience. Extremely neat and well manitained propertly.
September 4, 2013
Rated 5.0 out of 5.0 by airnthomas I am very picky and this was a good stay
Staff lacks any personality or hospitality to make you feel welcome but the property, amenities and cleanliness make up for it. This is one of the nicest properties in the area and not bad for the price per night. Very convenient location to shopping and highways. I would recommend staying here to my friends and family.
September 4, 2013
Rated 4.0 out of 5.0 by sjb25813 Book early
Book rooms early in this area near Buffalo, NY and scenic Niagara Falls. Easy drive into the Falls area and access to the Canadian side.
September 2, 2013
Rated 4.0 out of 5.0 by Miklan83 Better than some
The rooms and staff were wonderful. FINALLY ...... A holiday in with some weights. Not just 2 treadmills and a life cycle. The eggs were'nt something I'd want to eat often but they'll work. The channel selection was quite poor but if I were in the area I'd stay there again but for business purposes only.
September 2, 2013
Rated 5.0 out of 5.0 by Nitro11 Great spot
It was clean, modern and staff were very professional
September 1, 2013
Rated 4.0 out of 5.0 by Patsyl75 Welcome Home away from Home
We were very comfortable and the handicap facilities were very good. I am sure we will use this facility when we are in the area again.
August 29, 2013
Rated 4.0 out of 5.0 by Pete7 Hotel looks new 4 years old only problem was the bathroom
1- toilet was not installed properly and rocked
2: old wooden toilet seat. All my years of travel I have never seen a wooden toilet seat. When you lift up the paint is worn off the bottom. Cannot be sanitized if painted.
3. The toilet paper was mounted so far behind the toilet you could injure your rotator cuff to get the paper. It should be mounted on the free standing sink cabinet next to the toilet.
4. No sign for hotel at street entrance. Way in back.
August 28, 2013
Rated 5.0 out of 5.0 by Abull Great Stay
Room, staff, breakfast all wonderful. In town for a wedding and they were extremely helpful. Clean, safe and convenient location.
August 27, 2013
Rated 5.0 out of 5.0 by MajorHarv Best hotel in the area
We visit family frequently in the Hamburg, NY area and this is the best hotel by far. Our room was comfortable and quiet despite the fact that the hotel was very busy. When my internet connection failed the staff on the phone quickly gave me another password. I am very pleased with this hotel.
August 24, 2013
Rated 5.0 out of 5.0 by BillieBob52 AWESOME SERVICE
The staff bent over backwards, especially Bonnie, to make my yearly trip to the ball games and fair go off without an issue. As I travel quite a bit, the service from all the staff was outstanding. THANKS
August 21, 2013
Rated 5.0 out of 5.0 by Grandma65 comfortable bed & pillows, very pleasant staff
the only thing I did not like was the mattress on the hide-a-bed.
The staff put up a lot with my grandkids, but they were great!!
August 19, 2013
Rated 5.0 out of 5.0 by gmmm Best in Hamburg, by far
The best hotel in Hamburg, which isn't saying much, but this really is a very nice place to stay. We had a corner room on the top floor, and even though we were there on what is probably one of their busiest weekends (Erie County fair time#, we never heard a peep of noise from another room or the hall. The room and bathroom were large, clean and in excellent shape. The king bed was very comfortable. The breakfast was adequate; probably a little better than what you usually get at those free hotel breakfasts’.
Two complaints I have. This is a non smoking hotel (yay) but they let people smoke right in front of the main entrance, so you need to walk through a smoke cloud going in and out. The bath towels are pathetic, thin and very scratchy. C'mon management, upgrade the darn towels, will ya.
August 16, 2013
Rated 5.0 out of 5.0 by JoJo6917 Wonderful Stay
The staff was so nice, beyond nice, they were eager to help with anything they could. We enjoyed our stay and will absolutely stay again.
The rooms were spotless and very nicely decorated. Breakfast was well done and always completely filled with great healthy items to choose from as well as variety for everyone who wasn't checking out the healthy items.
Thank you so much!!
August 16, 2013
Rated 5.0 out of 5.0 by PeteAndKids Feels like home
Been coming here each year for the past 5 yrs....kids (8 and 13) think it's a paradise....that's worth it for me!
Never had an unpleasant moment! Great service at breakfasts, house keeping, and the front desk.
Will definitely be there next year!!
July 24, 2013
Rated 5.0 out of 5.0 by RobertB123 good stay
Found this Holiday Inn hotel by mistake I had stayed at the old Holiday Inn in Hamburg aprox, 5 years ago and thought I was booking the same hotel i did not realize It was a new Holiday Inn Express liked it very much. New hotel clean, friendly staff and express check out was good
July 14, 2013
Rated 5.0 out of 5.0 by mellieh24 Excellent stay!
This HIE was clean, welcoming and the breakfast was fantastic. We couldn't have asked for a better stay.
July 10, 2013
Rated 5.0 out of 5.0 by grininbarrett Hamburg Holiday
We enjoyed the location on a quiet road next to a pretty wooded area and near Hamburg, Buffalo, and Dunkirk. Our room was clean, comfortable and quiet. Breakfast was delicious although I prefer real eggs. The hospitality was great and the grounds were well landscaped. We had a good time and would return if in the area again.
July 7, 2013
Rated 5.0 out of 5.0 by guyg loyal customer
If I stay at a Holiday Inn I am always assured the kind of accommodations I expect when traveling
July 5, 2013
Rated 1.0 out of 5.0 by ohio64 Noise
Have stayed at this hotel prior. This stay was for my mother's funeral. The noise from the people staying above us was terrible. We notified the front desk, the noise briefly stopped but then became worse and went late into the evening and started again in the very early morning. Nothing was done to stop this noise at this point. The reason for our stay was stressful and not being able to try to relax and sleep was not a benefit to me or my wife and kids. IHG should have their staff try to be more accommodating to their customers instead of ignoring them.
July 5, 2013
Rated 5.0 out of 5.0 by erieboy Hamburg NY
Excellent place for your family to stay. Nice hotel in a good and safe area.
June 25, 2013
Rated 5.0 out of 5.0 by Utahlovers So nice we stayed again on our return trip
The staff were helpful and friendly. The hotel was clean and modern , everything was ready for us when we checked in. The most important thing was the QUIET. Very nice place to stay, so nice that we chose the same Hotel for our return trip and received the same great treatment.
June 22, 2013
Rated 5.0 out of 5.0 by HappyOvernighter One night in Hamburg...
There were a lot of nice things to say about this hotel. The staff were friendly and helpful. I arrived late afternoon and in need of food and relaxation. The desk clerk recommended a restaurant in the development and she was right. It was wonderful! The room was in great condition. Very clean and had a newly renovated bathroom. The accommodations themselves were roomy. The breakfast was the standard morning fare, but everything was fresh and well-tended.
June 10, 2013
Rated 4.0 out of 5.0 by Bob1646 Good night of rest
Overall this was a good visit. We had to change rooms when we first registered due to a chlorine smell. But were satisfied with the swift manner the clerk adjusted the problem.
June 10, 2013