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  • 1 888 HOLIDAY
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: BUFFALO
  • Distance From Hotel: 5.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa



  • Parking
  • Service Animals Allowed

Pet Policy

Pet Policy

Service animals only.



  • Number of parking spaces:95
  • Car Parking Available
  • Free parking at hotel available only to registered guest. Paved and stripped.


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas



  • Total number of rooms:85
  • Interior corridor
  • Total number of floors:4
Welcome to the new Holiday Inn Express Cheektowaga North East! Cheektowaga's newest Holiday Inn Express is located in a great shopping area with many other local attractions. Guests enjoy the convenience of our hotel’s location. Situated just off I-90 and within a short driving distance to a number of attractions, businesses and surrounding cities. We are within easy driving distance to the top destinations in our area. We are only minutes from Buffalo International Airport (BUF). For guests traveling
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Welcome to the new Holiday Inn Express Cheektowaga North East! Cheektowaga's newest Holiday Inn Express is located in a great shopping area with many other local attractions. Guests enjoy the convenience of our hotel’s location. Situated just off I-90 and within a short driving distance to a number of attractions, businesses and surrounding cities. We are within easy driving distance to the top destinations in our area. We are only minutes from Buffalo International Airport (BUF). For guests traveling for leisure, there are a variety of fun, educational indoor and outdoor activities near our Cheektowaga, NY hotel. Plan a trip to Niagara Falls and ride the Maid-of-the-Mist. There is also the Galleria Mall and other great shopping destinations within minutes of our hotel. Feel free to take advantage of our on-site amenities. For example, you can relax at our indoor heated pool or burn off some calories in the Fitness Center. Our corporate travelers are treated to a long list of amenities that make their trips more convenient. Complimentary high-speed Internet access is available throughout the hotel so that guests are free to surf the web from the comfort of their rooms. In addition, our meeting room can accommodate up to 50 guests and is well-equipped with amenities to make your next meeting or event a success. Also, check out the Express Start breakfast bar every morning. Our signature cinnamon rolls and 100% Arabica bean coffee are delicious ways to start the day.
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When compared to most Cheektowaga, New York hotels, our hotel has an ideal location. Only a few miles separate us from attractions like Lake Erie, Niagara Falls, Casinos and the Erie County Fairgrounds.

Guest Reviews

Rated 3.6 out of 5 by 286 reviewers.
Rated 5.0 out of 5.0 by Great staff We booked this because of great deal on the room for one night and park and fly. We arrived and the staff was extremely friendly. Breakfast in the restaurant was very good. In the morning the shuttle driver, Spencer, took us to the airport and he was friendly and very easy to chat with. Unfortunately our flight was cancelled but we called the hotel and they sent the shuttle back and were able to get us a room. Spencer was our driver again and again great. After our 2 week vacation we were picked up quickly after we called and as luck had it, there was Spencer picking us up. We were late arriving and decided to stay over so Spencer called ahead and arranged for a room. Again we were greeted very warmly. All 3 rooms were clean and quite large. Although we did not use the pool it looked very nice. There are several off site places to eat nearby. We would definitely stay here again. January 19, 2014
Rated 1.0 out of 5.0 by Not happy I booked a suite room for 4 nights one month in advance, and I paid the full amount of money as I booked it as non refundable, however on arrival to the hotel I was told that my suite room is not available for any single day, as another guest decided to extend their stay so they had to give my room. I really do not think that was appropriate, at least some one should have tried to contact me in advance, and since the room is already booked they were not supposed to extend the other guest stay in that specific room. January 7, 2014
Rated 3.0 out of 5.0 by Hotel fine but specific room not great Staff was very friendly...price competitive,airport shuttle driver courteous yet tapping noise in the room ALL night. Only two hours sleep :( , January 3, 2014
Rated 3.0 out of 5.0 by travel Had to pay to have tea in the room instead of coffee, no hot tub in pool area. Room was cold and drafty. had to place towel under door to keep it warm December 23, 2013
Rated 4.0 out of 5.0 by Great for airport Very comfortable stay prior to my trip but unfortunately Buffalo had a snow storm before I return and my car was totally ploughed in so I was unable to move it. A gentleman from the hotel dug me out with a shovel so I could be on my way. Since this was at 2am this was really appreciated. December 21, 2013
Rated 5.0 out of 5.0 by Our stay in November We recently stayed for two nights at this location and we had a great experience. Staff was SUPER helpful and ALWAYS polite. Enjoyable for our kids because of the well maintained pool and kid friendly breakfasts. Looking forward to our next stay at this central location for shopping. December 14, 2013
Rated 4.0 out of 5.0 by Bed The beds in our room were not comfortable at all, woke with a bit of a sore back the first morning and and even worse one the following day. Would recommend softer beds. Customer services ws awesome and the housekeeping staff were super friendly. Cheers, December 12, 2013
Rated 5.0 out of 5.0 by Excellent 2 nighter. Having never stayed in this area before, end up staying closer to the border at least twice a year, it was an excellent location and great value. We shopped until we dropped. and then took part in a few beverages to celebrate. Staff were excellent, talked right up to us, and even helped load stuff up in the truck. Thanks again for a great time and we'll definitely see you again. December 3, 2013
Rated 3.0 out of 5.0 by comfy bed dirty covers everything was great however, the bathroom door was too close to the toilet , and the sheets had yellow spots on them December 3, 2013
Rated 4.0 out of 5.0 by Courtious, comfortable and clean Feel we received value for our money. Bought 2 night thru WagJag so good discount.. Stayed before and after as we are from Canada and this made it easier. The attached bar and grill serves good food! Were able to leave vehicle there for 8 days without any cost or problems (good plus) Staff was efficient and courteous. Shuttle was prompt and reliable. Good location for shopping! Never asked if possible; but would have like a feather pillow. Not a fan of foam. Also to hotels credit, they are working hard to maintain building. November 27, 2013
Rated 4.0 out of 5.0 by Nice clean room Nice, clean convenient. The shuttle provided was definitely an added bonus. Made transportation very easy. November 27, 2013
Rated 5.0 out of 5.0 by Unbelievable staff I have never been to a hotel where each every staff person spoke when passing in the halls. How refreshing. Front desk staff, friendly, accomodating and efficient. Extremely clean, large rooms. Ammenties clean and nice. We will return! Thanks for a great wkd! November 20, 2013
Rated 5.0 out of 5.0 by Great place to stay We found this hotel through a Jaunt deal. We stayed overnite and then left our vehicle for a week while we flew out. The shuttle service to the airport and back was excellent and prompt. November 17, 2013
Rated 5.0 out of 5.0 by Superb Service from ALL staff We make the cross border shopping trip annually each November and seem to select a different hotel each year. This year it was the Holiday Inn, Amherst. Although it may not be the most "modern" facility, how much time do you really spend in your room? However what is most important is the service and friendliness of the staff. Without a doubt the staff, from the front desk to maintenance and housekeeping were top notch! In fact I made a point of saying so before we left. We know that next November, we will be returning to the Holiday Inn, Amherst. November 13, 2013
Rated 4.0 out of 5.0 by Great customer service but please fix the toilet in room 412 We were in town last weekend for a Buffalo Bills game, upon entering your hotel your staff was warm and welcoming. It was consistent throughout our stay. Breakfast was also good and was included with our stay, again a great server. But....the toilet in room 412 was noisy and problematic. We were only there for one night and didn't discover it until late into our stay. :( Unfortunately it affected what would have been a great stay. But due to the service we received and the cleanliness of your hotel I would still recommend your hotel. November 6, 2013
Rated 3.0 out of 5.0 by The bar at night is great This property is good but the breakfast staff is a joke. We waited all three mornings more than 30 minutes to place our order. The rooms are old and outdated. I asked for breakfast vouchers and the manager said no but my boss who is also a platinum member got free breakfast vouchers right in front of me during check in. November 1, 2013
Rated 3.0 out of 5.0 by Good room, service issue Room was good, front desk girls were nice. However, went to exercise room, no cups for water and no towels. I went to front desk and Male employee said ok would send someone down. 30 minutes later still no one.. Went back to desk and he said he had no one to send down. Why tell me your sending items down then send no one ??? October 28, 2013
Rated 4.0 out of 5.0 by Good stay, but details were overlooked Really not a bad experience, and I should start right out saying that at no time did I contact management about any of the issues below. They just weren't important enough to me to interrupt a very busy visit. The first night in the room, I was on the bed and looked over at the wall under the desk. There was an envelope stuck behind the baseboard, but still very clearly visible. I pulled it out - the card inside was dated for May 30, and my stay was in October... The only other negative I have is that each day I would put my used towels/bathmat in the corner of the closet. Each day of my stay, my room was made up, and fresh towels were provided. However, every dirty towel I used was still on the floor, in the corner of the closet, when I checked out on Monday. So nothing awful, but details in housekeeping are important. October 24, 2013
Rated 4.0 out of 5.0 by Great overnight stay I am from Canada travelling across to the US border with two kids. So I was looking for a nice, safe place for my family. The hotel is easy to find, very clean, nice decor, friendly staff at front desk. Breakfast was excelente and nice price paid with reservations. Beds were very comfortable. Parking was convenient. Close to restaurants, gas stations and shopping. Would definately recommend! October 15, 2013
Rated 3.0 out of 5.0 by guest very so so property needs updating bathrooms are very old - rust/stains around tubs October 9, 2013
Rated 3.0 out of 5.0 by Not a good place for coffee The hotel was nice and seemingly clean which is very important. But they have a coffee service that is supposed to be available 24 hours. When we asked for more creamer we were sent into the restaurant and then told that the creamers were "locked up" and they couldn't give us any. So I guess black coffee only is available. Until that runs out. Also in the room by the coffee make they mention there are other flavors available, ask at the desk. At the desk we were told there is a charge for additional coffees. You are also given 2 "free" breakfast with your room and 20% off additional people. There were 4 of us. We did not take advantage of this (I feel) gimmick and paid less at Wegmans for all of us than I'm sure this "free for 2...." would have cost us to eat at the hotel. There are other hotels in the area that I would prefer to stay in with better customer service. For a Holiday Inn I feel that were really cheaping it out. October 9, 2013
Rated 4.0 out of 5.0 by Nice rooms and great service. We stayed October 4 & 5, 2013. The hotel is conveniently located to shopping, restaurants, UB, and has an indoor pool and restaurant. Housekeeping couldn't have been nicer, and the service in general was excellent, although the morning we were leaving, we had breakfast at the restaurant and it was clearly understaffed. Our waiter did a wonderful job, though and the food was very good. The only complaint would be the lack of a hot tub. October 9, 2013
Rated 4.0 out of 5.0 by Excellent Service!! The service staff was extremely kind and courteous. They went out of there way to make sure my visit in Buffalo to be hussle free. October 7, 2013
Rated 4.0 out of 5.0 by weenkend at buffalo university and the falls Nice hotel ,was close to alot of shops and food places.Enjoyed the pool hours was 6am -10pm, went early in the morning and late at night which was real nice. October 6, 2013
Rated 1.0 out of 5.0 by Old, Odoriffic & terrible housekeeping My room had a bag of trash behind the chair missed by housekeeping so that explained the smell but it was too late to dissipate. Housekeeping missed my room the next day so I had no fresh towels. The bed would've been ok if not for the crunchy liquid blocking mattress pad and being put at the absolute back of the hotel up a brutal flight of steps with an artificial knee didn't help either. True handicappers would be doomed without an elevator. Dated and very poor lighting at the entry by closet as in none. The staff was very nice and offered a free breakfast for the trash thing but I chose not to gamble anymore so I checked out. I won't be back to this hotel ever. I consider this a deluxe motel and that's about it. Housekeeping was deplorable. Ya gotta love pube hairs all over the shower walls when they wiped them down. I suggest a fresh towel and cleaning under the toilet seats as well. October 5, 2013
Rated 5.0 out of 5.0 by Best place to stay- value and great service I have been staying at this location every week for almost a year...there is no better value in western ny. The location, the restaurant, and most notably the staff. Never underestimate the value of great service and this place has it. The front desk staff is so completely committed to doing whatever they can to improve your stay....a total team effort. October 2, 2013
Rated 4.0 out of 5.0 by Aged but well kept. Was initially a little worried about staying here due to previous reviews describing the age and cleanliness (or lack thereof) of the property. Upon arrival it is evident that this is an older Holiday Inn; however, it is very well kept. The room (more importantly the bathroom) was very clean. The walls are a little thin as you could hear activity in adjacent rooms and in the hall, but not to the point where it was annoying. The front desk staff was very accommodating in allowing us to check in early after driving in overnight. It was somewhat confusing finding our room, but other staff was very helpful in assisting with that as well. The only negative was the appearance of the room carpet which was not horrendous and the request not to use the ice machine for coolers when there was no fridge in the room. Overall we were pleasantly surprised with the stay and would stay at this location again. October 1, 2013
Rated 3.0 out of 5.0 by Not the best holiday inn It was adequate. No breakfast included, bathroom in need of remodeling, could hear when any neighbors took a shower or flushed the toilet. Pool was very nice, roomy fitness center, clean room. Not up to the level of many other holiday inns I've stayed at, but could be due to its location by niagra falls? September 29, 2013
Rated 4.0 out of 5.0 by Made up for a unfortunate start I came to Buffalo by train and had made prior arrangements to be picked up by the hotel shuttle. Unfortunately when I arrived the phones were out at the hotel so I couldn't call for a ride from the station. Quite upsetting! The taxi ride was $30. But when I arrived the staff was very apologetic. They gave me two coupons for free breakfasts for the days I stayed, as well as discount coupons for my other meals. They next day the manger refunded the cost of the taxi in cash! The room was clean, crisp and comfortable. I wouldn't hesitate at all to stay in the future Thank you for turning a bad situation into a good one! September 28, 2013
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