Rated 4.7 out of 5 by 59
Rated 5.0 out of 5.0 by DMJZ Excellence in the details
This is a reasonably new property. It still has the new building smell when you walk in. You also notice the cleanliness that is typical of the chain. What impressed me was not the clean room, knowledgeable staff, or excellent breakfast, but the details that made our stay so comfortable and easy. My wife and two boys all share a single room. Usually there are only three towels. It's obvious that this is standard, but a fourth towel set was already present in our room when we first entered. At breakfast we had the option of using washable plates and cutlery instead of paper and plastic. The HVAC system was quieter than usual and built into the wall instead of intruding on the space below the window. And there were true light-blocking blinds behind the curtains that allowed for a completely darkened room no matter what time of day it might be. Should we ever be in the Chehalis area again there won't be any shopping around for this family. We have our place to stay already picked out.
December 2, 2013
Rated 4.0 out of 5.0 by lemay96 Surroundings blah
The hotel is verty nice, however the surrounding area, not very accodmotading.
November 24, 2013
Rated 5.0 out of 5.0 by aiwomi Always greeted by a smile!
My daughter and family live in Chehalis so I have stayed on this property many times...I love it. They treat you like family...everyone greets you with a smile. So helpful. It is conveniently located...near the I-5 and close to town. Breakfasts are decent...coming from Hawaii I'm used to more fruit! I have just bought property here so sadly, I will only stay a couple more times!! Would highly recommend to anyone....especially if traveling on the I-5 and need a clean place to spend the night!!
November 5, 2013
Rated 5.0 out of 5.0 by Oddessey13 exceeded expectations
Friendly staff, spotless accommodations. Overall, good value. We'll be back. Thank you
October 28, 2013
Rated 5.0 out of 5.0 by MyNoName Friendly and Convenient
I had work to do in town. Great location to I5, restaurants, stores, etc. A very accommodating staff.
October 26, 2013
Rated 5.0 out of 5.0 by amatti Great Experience.
The facilities were terrific, the staff was very accommodating and friendly. Easy Freeway access, quiet. Would highly recommend.
October 26, 2013
Rated 5.0 out of 5.0 by none11111 A Great Location
The staff is exceptional! There is great customer service with huge smiles. Thanks ladies!! That is a nice greeting after a long day of travelling. Although there were no non-pork options for breakfast, the is above average, and the hotel is clean, comfortable. It is also in a great location near the shopping outlets.
October 11, 2013
Rated 5.0 out of 5.0 by Dave2323 Staff
I have stayed at this hotel twice and both times have been great! From the ease of checking in with friendly faces to check out was great. It makes a big difference when you check in and have a genuine smile which shows they really do care. In both of my stays I had to leave before the breakfast was out so I was offered a breakfast bag. No other Holiday Inn Express has ever offered it. I would recommend this property to anyone who wants to stay.
October 7, 2013