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Rated 4.7 out of 5 by 151 reviewers.
Rated 5.0 out of 5.0 by Great Service I initially thought we had an issue with our TV and it ended up being a setting that had to be reset. I called the front desk and someone came up within 5 minutes and fixed the TV…with a smile. I was also pleased to know that they had ice scrapers at the front desk because on Saturday morning, my car rental was frozen and my credit card was not going to solve the problem. The ice scrapers provided by the hotel was just perfect. November 19, 2014
Rated 5.0 out of 5.0 by Always Feel At Home I stay one or two nights a month but you would think it was one or two nights a week. I am always treated like family by all the desk personal and kitchen staff. I would recommend this hotel to anyone in the area. I stay here even when I am working 60 miles away and drive back and forth because of the treatment. Ken Lovelady November 15, 2014
Rated 5.0 out of 5.0 by Best in area There are not a lot of quality choices for lodging in this area, HI Express was a welcome exception. Clean, comfortable room and friendly staff that were quite efficient. I was a little worried when we got to our room and the first thing I heard was a train rolling by, but I was not awakened at all and it turned out to be a non issue. November 14, 2014
Rated 5.0 out of 5.0 by We loved our stay! We were visiting from Bellingham and Anacortes for a wedding, and were extremely pleased with our stay at the Chehalis/Centralia Holiday Inn Express. Check in was easy, and the front desk person was very helpful. We were staying on the second floor, and when we got off the elevator it was extremely warm, and we called down to ask if they could turn the heat down and she was immediately on it. The beds were comfortable, and we surprising had a lot of room (a lot of the wedding party was in and out). The following day, we realized that we didn't have transportation to and from the wedding venue, and so we checked with Nikki at the front desk and asked them if we could reserve the shuttle. She called her General Manager to get the okay, and after reserving the shuttle (for a small fee considering the trips and how many of us there were), we met our driver Ruth. Ruth was AMAZING! She was funny and accommodating, and we really enjoyed her company. The breakfast was great both days, and all members of the staff were extremely nice. If we ever get down that way again, we will absolutely be sure to stay there. Thank you for making our stay such a pleasant experience! November 13, 2014
Rated 5.0 out of 5.0 by Very nice We stayed here after a fantastic concert at the local casino. It was a great choice, away from all the fanfare that a group of people can make. We had a nice quiet time of rest and found the breakfast to be wonderful as well. Only one thing we had a problem with, the road into the property was very dark where you turn off the highway, into the properties entranceway. There needs to be some lights at night, shining so you can see the turn. We actually hit the curb while making the turn after the concert, because it was raining and was so dark. The really nice center display in the round-a-bout was very nice and appreciated. November 6, 2014
Rated 5.0 out of 5.0 by Another Holiday Inn Express well managed On all of my business trips I stay at the Holiday Inns or the Holiday Inn Express locations. As I continue to do that I find that they have all been upgraded or are in the process of being remodeled. My recent stay at the Holiday Inn Express in Centralia, Washington which has been my second time was just as the first. A great clean hotel with a staff that is extremely friendly. November 3, 2014
Rated 5.0 out of 5.0 by Good nights rest great service had a great stay at this hotel customer service was great room was great grounds were very good amenities were on par with other stays. October 30, 2014
Rated 5.0 out of 5.0 by great room and excellent staff very good experience mainly because of staff and quality of room October 23, 2014
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