Rated 4.7 out of 5 by 68
Rated 5.0 out of 5.0 by aiwomi Consistently great
Once again I stayed at the Holiday Inn Express in Chehalis...I have family here and this is the most convenient place for me to stay. This time I brought my adult son who stayed in a separate room on another floor. We both had a great experience...wonderful staff, good and hearty breakfast, clean rooms. I am a traveler and have been blessed to stay in 5-star hotels around the world...and while this wouldn't be considered a "5-star" hotel, I have to say, I was every much as happy here as anywhere else!! And my grandson loves to swim in the indoor pool!! My son enjoyed working out in the gym! I am actually saddened that I'm building a home in Chehalis so my stays at the Holiday Inn Express will come to an end by next summer!!
December 6, 2013
Rated 5.0 out of 5.0 by DMJZ Excellence in the details
This is a reasonably new property. It still has the new building smell when you walk in. You also notice the cleanliness that is typical of the chain. What impressed me was not the clean room, knowledgeable staff, or excellent breakfast, but the details that made our stay so comfortable and easy. My wife and two boys all share a single room. Usually there are only three towels. It's obvious that this is standard, but a fourth towel set was already present in our room when we first entered. At breakfast we had the option of using washable plates and cutlery instead of paper and plastic. The HVAC system was quieter than usual and built into the wall instead of intruding on the space below the window. And there were true light-blocking blinds behind the curtains that allowed for a completely darkened room no matter what time of day it might be. Should we ever be in the Chehalis area again there won't be any shopping around for this family. We have our place to stay already picked out.
December 2, 2013
Rated 4.0 out of 5.0 by lemay96 Surroundings blah
The hotel is verty nice, however the surrounding area, not very accodmotading.
November 24, 2013
Rated 5.0 out of 5.0 by aiwomi Always greeted by a smile!
My daughter and family live in Chehalis so I have stayed on this property many times...I love it. They treat you like family...everyone greets you with a smile. So helpful. It is conveniently located...near the I-5 and close to town. Breakfasts are decent...coming from Hawaii I'm used to more fruit! I have just bought property here so sadly, I will only stay a couple more times!! Would highly recommend to anyone....especially if traveling on the I-5 and need a clean place to spend the night!!
November 5, 2013
Rated 5.0 out of 5.0 by Oddessey13 exceeded expectations
Friendly staff, spotless accommodations. Overall, good value. We'll be back. Thank you
October 28, 2013
Rated 5.0 out of 5.0 by MyNoName Friendly and Convenient
I had work to do in town. Great location to I5, restaurants, stores, etc. A very accommodating staff.
October 26, 2013
Rated 5.0 out of 5.0 by amatti Great Experience.
The facilities were terrific, the staff was very accommodating and friendly. Easy Freeway access, quiet. Would highly recommend.
October 26, 2013
Rated 5.0 out of 5.0 by none11111 A Great Location
The staff is exceptional! There is great customer service with huge smiles. Thanks ladies!! That is a nice greeting after a long day of travelling. Although there were no non-pork options for breakfast, the is above average, and the hotel is clean, comfortable. It is also in a great location near the shopping outlets.
October 11, 2013
Rated 5.0 out of 5.0 by Dave2323 Staff
I have stayed at this hotel twice and both times have been great! From the ease of checking in with friendly faces to check out was great. It makes a big difference when you check in and have a genuine smile which shows they really do care. In both of my stays I had to leave before the breakfast was out so I was offered a breakfast bag. No other Holiday Inn Express has ever offered it. I would recommend this property to anyone who wants to stay.
October 7, 2013
Rated 5.0 out of 5.0 by Ryan123 No complaints
Nice room, nice facilities, comfortable stay. I'm not sure why anyone would stay at a regular Holiday Inn vs. Express, given that you get free breakfast and the last few I've stayed at were much more well kept and more modern.
October 5, 2013
Rated 5.0 out of 5.0 by Dave14117 Mueller Hanson Wedding
Our daughter's wedding was held nearby at the Red Barn. I think we had around 25 rooms reserved at the hotel for our guests who traveled. The hotel is terrific. The rooms are really nice, as everyone who commented said, and the staff was cheerful, helpful, and made you feel like they cared. One of the bridesmaids from out of town happened to make her reservations at a different, very bad motel. Without a reservation, the staff still found room for her to move over to the Express. Three of our visiting families had a pleasant impromptu get together before the wedding down in the breakfast area. It was not a good weekend weather-wise, so it was great that the hotel was ok to hang in rather than try to check out the sights. The breakfast was plentiful and good. (I'd add a pot of oatmeal to the buffet.) Billing was accurate and on time, which, given all the paying of others' rooms by dads, etc., could have been fouled up.
Thanks to Pam and the staff for a fine time. By the way, the wedding at the Barn was just beautiful and a heck of a lot of fun. We were worried we'd lose power, but all was ok after some blinking lights!
October 3, 2013
Rated 5.0 out of 5.0 by pepi25 A really nice bed...
The room was clean and smelled good when I arrived. One lightbulb was out, but the front-desk attendant helped me immediately. I have a cranky neck and back, so I was thrilled that the bed/pillows treated me well.
In the morning, I enjoyed a good breakfast of hot pancakes, freshly cooked sausage, juice, fruit and coffee. In all, better quality than most buffets.
October 1, 2013
Rated 5.0 out of 5.0 by BillBrenda Everything at this HI Express was outstanding.
From the wonderful friendly service checking in, to the yummy breakfast and checking out we were impressed with the service and quality.
September 27, 2013
Rated 4.0 out of 5.0 by Katy9959 Good night's sleep
The room was quiet and the bed firm, both important for our comfortable sleep. The morning breakfast was delicious. Thanks for a great stay.
September 20, 2013
Rated 5.0 out of 5.0 by Noname2014 Excellent
Excellent property. Handy to Centralia Factory Outlet Stores!
September 17, 2013
Rated 5.0 out of 5.0 by mb1950 Staff provides great service
Room was clean, quiet and comfortable. The staff went out of their way to track down a camera that had fallen out of our car. Pool and fitness room well designed and stocked to keep one's exercise regimen intact while traveling.
September 5, 2013
Rated 5.0 out of 5.0 by Ratchet1 CONVENIENT LOCATION IN CHEHALIS
We had an excellent stay @ the Holiday Inn Express Chehalis. The in-room restaurant guide was quite useful. The location of the hotel in relation to Mt. St. Helens will help us in planning future trips to Mt. St. Helens accessing the park via the Jackson Hwy.
Thanks so much for a great stay.
September 4, 2013
Rated 5.0 out of 5.0 by Guncoach Quiet
Very quiet, clean, with a friendly staff. Access is excellent.
September 1, 2013
Rated 5.0 out of 5.0 by MelinMcK Great stay!
All around great experience. Front office staff was very helpful. Room was quiet, clean and comfortable. Breakfast area was well maintained and clean. Food was tasty. We'll stay here again when we're in the area.
August 30, 2013
Rated 5.0 out of 5.0 by HJK62 Comfortable stay
We stayed here with our 2 boys on a trip to the National Parks. The room was clean and comfortable, pool a little cold but otherwise nice sized and clean, breakfast was great. We were not recognized as HHonor members, but this is a perk and not otherwise important to us. Overall a very nice stay.
August 29, 2013
Rated 5.0 out of 5.0 by TinaZ Clean room, comfortable bed and welcoming staff
Would highly recommend staying there. Breakfast choices were good, clean and warm pool, comfortable bedding, and friendly, welcoming staff!
The only con thing to consider is the location - it is very close to I-5 and there is a train track on the other side. It did not bother us much, but it maybe an issue to others.
August 29, 2013
Rated 5.0 out of 5.0 by travelfan41 Comfortable room and excellent service
Received a super warm welcome when stranded late at night with car trouble and no reservation. Outstanding service, super nice and helpful staff, comfortable room, great value, excellent breakfast!!
August 24, 2013
Rated 4.0 out of 5.0 by Mmpm Pleasant hotel, with courteous service
While the location is not totally ideal, it is not far from many food and shopping choices.
August 14, 2013
Rated 5.0 out of 5.0 by musicK6 Lovely new hotel
We loved this hotel. Clean and new. Friendly and helpful staff. Loved having a shower rather than a bathtub. Easy to find.
August 12, 2013
Rated 5.0 out of 5.0 by SanJoseJosh Great service
Staff was friendly. Gift given at check-in was a pleasant surprise.
August 11, 2013
Rated 5.0 out of 5.0 by Lane01 Clean, comfortable and great service
Great place! Enjoyed our stay - very much. Appreciated the pet- friendly status, and the friendly, accommodating staff.
August 10, 2013
Rated 5.0 out of 5.0 by Lineman207 Great staff
One of the best holiday inn express hotels I've ever stayed at
August 8, 2013
Rated 5.0 out of 5.0 by Joycie52 Comfortable, Clean, Convient
Our stay at this Holiday Inn was very enjoyable. The staff was more than helpful with anything. The breakfast was always fresh and available. The beds were comfortable and housekeeping was very obliging and friendly. The rooms were spacious, clean and the free Wi-Fi was great. I wouldn't hesitate to recommend this Hotel to anyone.
August 3, 2013
Rated 2.0 out of 5.0 by Joseph27 Room was not clean
It didn't appear that my room had been fully cleaned. There was a used plastic cup on the bathroom sink and trash in the garbage bin. I didn't bother to complain because I checked in late and just wanted to relax. The rest of the room seemed clean.
July 29, 2013
Rated 5.0 out of 5.0 by CPO22 Great Place
I want to thank the entire staff. Very clean room, lobby, and breakfast area. I would recommend this place to friends and family. I would like to stress the good service received from the staff. You do not see this much anywhere and other businesses could take lessons from this Holiday Inn Express. A model of how customers should be treated. I want to thank you all very, very much. You will have my business when I am in your area for a stay again.
July 27, 2013