Rated 4.8 out of 5 by 60
Rated 5.0 out of 5.0 by Dave2323 Staff
I have stayed at this hotel twice and both times have been great! From the ease of checking in with friendly faces to check out was great. It makes a big difference when you check in and have a genuine smile which shows they really do care. In both of my stays I had to leave before the breakfast was out so I was offered a breakfast bag. No other Holiday Inn Express has ever offered it. I would recommend this property to anyone who wants to stay.
October 7, 2013
Rated 5.0 out of 5.0 by Ryan123 No complaints
Nice room, nice facilities, comfortable stay. I'm not sure why anyone would stay at a regular Holiday Inn vs. Express, given that you get free breakfast and the last few I've stayed at were much more well kept and more modern.
October 5, 2013
Rated 5.0 out of 5.0 by Dave14117 Mueller Hanson Wedding
Our daughter's wedding was held nearby at the Red Barn. I think we had around 25 rooms reserved at the hotel for our guests who traveled. The hotel is terrific. The rooms are really nice, as everyone who commented said, and the staff was cheerful, helpful, and made you feel like they cared. One of the bridesmaids from out of town happened to make her reservations at a different, very bad motel. Without a reservation, the staff still found room for her to move over to the Express. Three of our visiting families had a pleasant impromptu get together before the wedding down in the breakfast area. It was not a good weekend weather-wise, so it was great that the hotel was ok to hang in rather than try to check out the sights. The breakfast was plentiful and good. (I'd add a pot of oatmeal to the buffet.) Billing was accurate and on time, which, given all the paying of others' rooms by dads, etc., could have been fouled up.
Thanks to Pam and the staff for a fine time. By the way, the wedding at the Barn was just beautiful and a heck of a lot of fun. We were worried we'd lose power, but all was ok after some blinking lights!
October 3, 2013
Rated 5.0 out of 5.0 by pepi25 A really nice bed...
The room was clean and smelled good when I arrived. One lightbulb was out, but the front-desk attendant helped me immediately. I have a cranky neck and back, so I was thrilled that the bed/pillows treated me well.
In the morning, I enjoyed a good breakfast of hot pancakes, freshly cooked sausage, juice, fruit and coffee. In all, better quality than most buffets.
October 1, 2013
Rated 5.0 out of 5.0 by BillBrenda Everything at this HI Express was outstanding.
From the wonderful friendly service checking in, to the yummy breakfast and checking out we were impressed with the service and quality.
September 27, 2013
Rated 4.0 out of 5.0 by Katy9959 Good night's sleep
The room was quiet and the bed firm, both important for our comfortable sleep. The morning breakfast was delicious. Thanks for a great stay.
September 20, 2013
Rated 5.0 out of 5.0 by Noname2014 Excellent
Excellent property. Handy to Centralia Factory Outlet Stores!
September 17, 2013
Rated 5.0 out of 5.0 by mb1950 Staff provides great service
Room was clean, quiet and comfortable. The staff went out of their way to track down a camera that had fallen out of our car. Pool and fitness room well designed and stocked to keep one's exercise regimen intact while traveling.
September 5, 2013
Rated 5.0 out of 5.0 by Ratchet1 CONVENIENT LOCATION IN CHEHALIS
We had an excellent stay @ the Holiday Inn Express Chehalis. The in-room restaurant guide was quite useful. The location of the hotel in relation to Mt. St. Helens will help us in planning future trips to Mt. St. Helens accessing the park via the Jackson Hwy.
Thanks so much for a great stay.
September 4, 2013
Rated 5.0 out of 5.0 by Guncoach Quiet
Very quiet, clean, with a friendly staff. Access is excellent.
September 1, 2013
Rated 5.0 out of 5.0 by MelinMcK Great stay!
All around great experience. Front office staff was very helpful. Room was quiet, clean and comfortable. Breakfast area was well maintained and clean. Food was tasty. We'll stay here again when we're in the area.
August 30, 2013
Rated 5.0 out of 5.0 by HJK62 Comfortable stay
We stayed here with our 2 boys on a trip to the National Parks. The room was clean and comfortable, pool a little cold but otherwise nice sized and clean, breakfast was great. We were not recognized as HHonor members, but this is a perk and not otherwise important to us. Overall a very nice stay.
August 29, 2013
Rated 5.0 out of 5.0 by TinaZ Clean room, comfortable bed and welcoming staff
Would highly recommend staying there. Breakfast choices were good, clean and warm pool, comfortable bedding, and friendly, welcoming staff!
The only con thing to consider is the location - it is very close to I-5 and there is a train track on the other side. It did not bother us much, but it maybe an issue to others.
August 29, 2013
Rated 5.0 out of 5.0 by travelfan41 Comfortable room and excellent service
Received a super warm welcome when stranded late at night with car trouble and no reservation. Outstanding service, super nice and helpful staff, comfortable room, great value, excellent breakfast!!
August 24, 2013
Rated 4.0 out of 5.0 by Mmpm Pleasant hotel, with courteous service
While the location is not totally ideal, it is not far from many food and shopping choices.
August 14, 2013
Rated 5.0 out of 5.0 by musicK6 Lovely new hotel
We loved this hotel. Clean and new. Friendly and helpful staff. Loved having a shower rather than a bathtub. Easy to find.
August 12, 2013
Rated 5.0 out of 5.0 by SanJoseJosh Great service
Staff was friendly. Gift given at check-in was a pleasant surprise.
August 11, 2013
Rated 5.0 out of 5.0 by Lane01 Clean, comfortable and great service
Great place! Enjoyed our stay - very much. Appreciated the pet- friendly status, and the friendly, accommodating staff.
August 10, 2013
Rated 5.0 out of 5.0 by Lineman207 Great staff
One of the best holiday inn express hotels I've ever stayed at
August 8, 2013
Rated 5.0 out of 5.0 by Joycie52 Comfortable, Clean, Convient
Our stay at this Holiday Inn was very enjoyable. The staff was more than helpful with anything. The breakfast was always fresh and available. The beds were comfortable and housekeeping was very obliging and friendly. The rooms were spacious, clean and the free Wi-Fi was great. I wouldn't hesitate to recommend this Hotel to anyone.
August 3, 2013
Rated 2.0 out of 5.0 by Joseph27 Room was not clean
It didn't appear that my room had been fully cleaned. There was a used plastic cup on the bathroom sink and trash in the garbage bin. I didn't bother to complain because I checked in late and just wanted to relax. The rest of the room seemed clean.
July 29, 2013
Rated 5.0 out of 5.0 by CPO22 Great Place
I want to thank the entire staff. Very clean room, lobby, and breakfast area. I would recommend this place to friends and family. I would like to stress the good service received from the staff. You do not see this much anywhere and other businesses could take lessons from this Holiday Inn Express. A model of how customers should be treated. I want to thank you all very, very much. You will have my business when I am in your area for a stay again.
July 27, 2013
Rated 5.0 out of 5.0 by MButler Another great Holiday Inn Express experience
Friendly, efficient staff, comfortable clean room, good internet access and breakfast which got us off to a good start. We have stayed at this HIE previously on vacation and were pleased that we were placed here on a business trip this time.
We'll be back next month for the garlic festival!!
July 26, 2013
Rated 5.0 out of 5.0 by Porsche61 Great hotel!
My brother was a competitor in the STP this last weekend. After 100 miles on a bike he was tired, hungry and in need of a cold drink. When we arrived there was a variety of cold drinks, food and massages therapists ready. The staff were more than prepared for all their very tired guests. My brother inquired as to where in town he might find epson salts. No sooner had he asked and someone was out the door to find them and delivered them to our room. The manager even lent us his phone charger when we realized ours was left at the last hotel. Our room was very clean,comfortable and nicely decorated. The morning breakfast was not lacking in choices and served on china plates!
I can not say enough good things about this hotel and the staff. Thank you all for making our stay with you such a pleasure. If I am ever in the area again I would not hesitate in choosing this hotel.
July 16, 2013
Rated 5.0 out of 5.0 by Tammilynn Great experience!!
Such a good experience. Checked in early with no problem. Slept like a baby. The t.v. had a problem freezing and with one call to the front desk it was fixed. Breakfast was good, especially the pancakes. Bonus was the water pressure in the shower. Very strong. Hate when I get just a drizzle with those water saving spouts. Gym, pool, everything was great. Thank you.
July 3, 2013
Rated 5.0 out of 5.0 by JennyEd Great hotel
Beautiful room, comfy bed, plenty of pillows, super quiet. Convenient to I-5. Would definitely stay here again.
July 2, 2013
Rated 3.0 out of 5.0 by 2013JZ room key never worked - gave another key - still not working - finally gave another room - up and down 4th floor 3 times and room key never worked -
first key never worked in door on 4th floor - no light
went down - told attendant - she said it fixed and try again
went up again - tried key - never worked - no light on door
went downstairs again - 4 floors - told attendant key not
try again - still not working
up and down from 4th floor.
finally gave me another room on 2nd floor - key worked on
4th floor. got tired of carrying my luggage up and down
so many times to 4 th floor when door key would not work.
would not recommend.
had dead car battery in the morning. attendant did not
offer any help - or offer jumper cables etc.
food ok for breakfast.
local paper would have been nice.
no sign from freeway - hard to find entrance to hotel.
seemed high cost for small town.
had reservation, but room keys never worked after several trys??
June 27, 2013
Rated 5.0 out of 5.0 by JohnLisa Very comfortable and room was spotless
We couldn't have been more pleased with our choice in hotels on our anniversary trip last weekend. We had Mariners tickets for a Sat game and decided to stay at the Chehalis Holiday Inn. Staff was great, food was good, and our room was spotless. Couldn't ask for anything more. Thanks. I'm sure we'll be seeing you again.
June 17, 2013
Rated 5.0 out of 5.0 by chehalis Clean, good value for price
Friendly front desk, cookies upon arrival, clean bathroom and room - special requests were accommodated. We stay here often and have yet to be disappointed.
May 30, 2013
Rated 5.0 out of 5.0 by sprinkbok I want to stay again
Very friendly staff and we were given a very warm and genuine welcome. Fully recognized as a priority club member, and given a wonderful goody bag with candy, lotions, popcorn, water, etc.
Suite lovely and clean with a hot tub, flat screen TV, microwave, sink in room and all the usual extras that come with a quality HI Express.
Will definitely stay again.
Thank you !
May 18, 2013