Rated 4.2 out of 5 by 145
Rated 5.0 out of 5.0 by Platinum83 warm, friendly setting
Good, close, safe parking, Always greeted quickly and are well prepared, as I have stayed here dozens of times over the years. never a problem with anything and they will often go the extra mile if I need something special.
March 19, 2015
Rated 5.0 out of 5.0 by Flower48 Perfect hotel
i was staying for a business trip everything and everyone was perfect .. I highly recommend this hotel when ever you travel to chelsea Michigan ..
March 17, 2015
Rated 5.0 out of 5.0 by Recently Retired 2014 Nice Weekend Get-Away
Booked room on spur of moment weekend get-away with my wife. Chose location because of its proximity to Ann Arbor but away from the hubbub of the campus town. Had a nice dinner at the Gandy Dancer and enjoyed a pleasant evening stay at the Chelsea property. Enjoyed having coffee available in the dining nook 24/7 and the breakfast offerings were as good or better than typical for an Express property. Will definitely stay here again in future.
March 10, 2015
Rated 5.0 out of 5.0 by WRGREG clean room great location
This is how all Holiday Inn Express should be from the moment I walked in..hotel was super clean and breakfast bar was fresh and fully stocked...
March 6, 2015
Rated 5.0 out of 5.0 by Manney.s Spotless clean room
Great service from all the staff and rooms were spotless clean ..breakfast was absolutely amazing ..Thank you very much!!!!
March 3, 2015
Rated 1.0 out of 5.0 by I Travel ForWork Consistently not properly cleaned
I am going to be staying in the area regularly for the next year or so on business. I have given this hotel 3 tries (3 different rooms over a period of 2 months) and now they are permanently off my list. The first 2 times I stayed, there was a smell in the bathroom. The 3rd time I stayed, the bathroom didn't smell, but the sheets did and they made me itch. Your housekeeping staff is a disgrace and they really need to be properly trained and have a supervisor check their work. I hate to use such strong terms, but I practically live out of hotels and I have never experienced rooms this consistently dirty. There is also very little sound insulation between the rooms. The staff is nice and the breakfast is good. I will be driving 15 miles further to my destination from now on.
March 3, 2015
Rated 1.0 out of 5.0 by Cindy64 DON'T WASTE YOUR MONEY HERE
I checked in and went to my car to get my stuff. When I came back in I was told it would be about 10 minutes before the room would be ready. Next I was told I would be given an upgrade and was given keys to another room that was ready. When I opened the door to that room there were, what looked like, clothes on the bed and a key folder and some other stuff under the TV. No one was in the room, thank goodness. That is one of my fears as a female traveling alone. I was given keys for a 3rd room. Shortly after I settled in the phone rang and before I could answer (it’s hard to untangle the phone cord to answer) it stopped and a minute later there was a knock at the door. Before I could get to the door, someone was opening it – the reason I always use the security bar on the door. I’m not sure why it was so important to check on me. When tried to wash my hands – no soap. In fact, no amenities. As I was on my way out for supper, I told the person at the desk that there were no amenities in my room. He took care of that for me. As I locked up for the night I had no “Do Not Disturb” sign. A very expensive poor experience.
March 2, 2015
Rated 5.0 out of 5.0 by 74bob56 lady at breakfast
SHE WAS VERY HARD WORKING AND PLEASANT TO SPEAK WITH, WHICH MAKES A GREAT START TO THE DAY.!
March 2, 2015