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Rated 4.3 out of 5 by 324 reviewers.
Rated 5.0 out of 5.0 Great Place to stay Only two negatives, the choice of breakfast was limited. Only scrambled egg, sausage and beans were available. Car Parking is an extra charge January 27, 2015
Rated 2.0 out of 5.0 by nice staff, shocking room Nice welcome, friendly staff - downhill from there on! Room very poor- lights not working fully, toilet full of excrement - unflushed and unclean, unable to sleep due to external noise from air conditioning / heating unit outside on roof. Staff tried to address issue by offering non payment of room but to be honest would you go back once faced with a toilet full of excrement?? A dissapointed platinum member January 26, 2015
Rated 5.0 out of 5.0 by Cheltenham We had a lovely stay , and we use the Holiday Inns all over as we travel all over a lot and we always book Holiday Inn and we are always pleased with the room provided for 2 adults and 2 children ....the Holiday Inn Cheltenham is exceptional and very very good value for money for what they provide ,plus the location is as good as you can get to the centre ...... the TV in our room didn't work so after one night we exchanged smoothly ....THANKYOU January 23, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express - Perfect I have started using HIE recently and I am so glad. Every property I have been to has been spotless, welcoming,comfortable but this one has been the best. What other city centre hotel could you get with accessto full gym, swimming pool, receive discounts from restaurants within walking distance and have a lovely warm comfortable hotel to come back to. Every single member of staff was very polite and very helpful, expecially Amy on reception. I will definately retrun to this hotel in the future and will always gogle HIE wherever in the country I am staying - thank you January 23, 2015
Rated 5.0 out of 5.0 by nice room and great service room was nice and clean staff very friendly and helpful. January 21, 2015
Rated 5.0 out of 5.0 by Quiet room and comfortable bed Only complaint about the hotel was the lack of bacon at breakfast. Hotel was clean and quiet, bed was comfortable and I was able to get a good nights sleep. January 17, 2015
Rated 4.0 out of 5.0 by Good Value, Close to Town We enjoyed our stay at the hotel. It was simple but comfortable and provided a very good base to explore Cheltenham town centre and the race course. January 9, 2015
Rated 4.0 out of 5.0 by Great location The location of the hotel was the reason for booking and it was perfect for walking into the centre of Cheltenham. Loads of restaurants across the road. Disabled parking outside the hotel was a bonus. My only issue is the pillows. They were as usual dreadful. Always to hard even the ones marked soft . Breakfast was the usual standard fare and adequate. Plenty of it as the staff were very good at restocking everything. January 7, 2015
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