Rated 4.3 out of 5 by 326
Rated 5.0 out of 5.0 by bamber2702 great welcome feeling
Lovely hotel from the very first minute from the greeting by Lauren at Reception to the very end on checkout. Even Lauren moved me to a quiet area of the hotel so i would not be disturbed. Really went out her way in the morning asking me at breakfast if my sleep was ok. Fantastic hotel superb for weekend stayover and would fully reccomend to future guests. The only slight issue was no bath in the room but the power shower was amazing.
January 28, 2015
Rated 5.0 out of 5.0 by stanofpoole Great Place to stay
Only two negatives, the choice of breakfast was limited. Only scrambled egg, sausage and beans were available. Car Parking is an extra charge
January 27, 2015
Rated 2.0 out of 5.0 by Stephen295 nice staff, shocking room
Nice welcome, friendly staff - downhill from there on!
Room very poor- lights not working fully, toilet full of excrement - unflushed and unclean, unable to sleep due to external noise from air conditioning / heating unit outside on roof.
Staff tried to address issue by offering non payment of room but to be honest would you go back once faced with a toilet full of excrement??
A dissapointed platinum member
January 26, 2015
Rated 5.0 out of 5.0 by Dunny66 Cheltenham
We had a lovely stay , and we use the Holiday Inns all over as we travel all over a lot and we always book Holiday Inn and we are always pleased with the room provided for 2 adults and 2 children ....the Holiday Inn Cheltenham is exceptional and very very good value for money for what they provide ,plus the location is as good as you can get to the centre ...... the TV in our room didn't work so after one night we exchanged smoothly ....THANKYOU
January 23, 2015
Rated 5.0 out of 5.0 by Mazz Smith Holiday Inn Express - Perfect
I have started using HIE recently and I am so glad. Every property I have been to has been spotless, welcoming,comfortable but this one has been the best.
What other city centre hotel could you get with accessto full gym, swimming pool, receive discounts from restaurants within walking distance and have a lovely warm comfortable hotel to come back to.
Every single member of staff was very polite and very helpful, expecially Amy on reception.
I will definately retrun to this hotel in the future and will always gogle HIE wherever in the country I am staying - thank you
January 23, 2015
Rated 5.0 out of 5.0 by munch7 nice room and great service
room was nice and clean staff very friendly and helpful.
January 21, 2015
Rated 5.0 out of 5.0 by nero90 Quiet room and comfortable bed
Only complaint about the hotel was the lack of bacon at breakfast. Hotel was clean and quiet, bed was comfortable and I was able to get a good nights sleep.
January 17, 2015