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Rated 4.3 out of 5 by 220 reviewers.
Rated 5.0 out of 5.0 by Modern, clean hotel with welcoming service We had a great stay in this hotel - it was very clean and the staff were very friendly and welcoming. My only slight negative was that the family room included a double sofa bed rather than two separate beds. July 23, 2014
Rated 4.0 out of 5.0 by Good Stay We had booked another hotel but when we saw the room it was dirty and we did not fancy staying in that hotel so we headed straight for the holiday inn and they had a room for us at 11am. Lifesaver! July 22, 2014
Rated 4.0 out of 5.0 by Just what we needed. Attended a wedding at 5* Ellenborough Park Hotel near Cheltenham so decided on a stop in Cheltenham itself. The Holiday Inn Express was ideally placed and easy to find. Taxi to Ellenborough park was less than £8 there and £8 back ( even after midnight). Booked via reception. Very helpful staff who were polite and cheerful. Room clean and only criticism was no bacon available with the otherwise fair buffet breakfast. Convenient and value for money. July 17, 2014
Rated 5.0 out of 5.0 by night at holiday Inn Cheltenham Excellent friendly helpful staff and facilities. On arrival welcoming members of staff and quickly dealing with arrival and any questions were answered with speed and efficiency. will and have Recommended to colleagues and friends. July 16, 2014
Rated 4.0 out of 5.0 by Clean hotel, friendly staff I had a very good stay in this clean and friendly hotel. I like the free access to the local sports amenities, and the discounts offered by the local restaurants. There are only two downsides to this hotel. The first is that there is no fridge in the room, and the weather was rather warm during my stay. I appreciate that there is an ice making machine in the hotel lobby, but it would be nice to have a fridge to keep bottled water etc in during your stay. The other thing is the lack of a safe. Most people travelling for business or leisure have cameras, laptops, tablets etc with them, and it would be nice to be able to lock these away in the evenings if you go out for a meal etc. July 14, 2014
Rated 5.0 out of 5.0 by very friendly and welcoming staff I was most impressed with the level of customer service and with the extreme cleanliness of all aspects of the hotel July 13, 2014
Rated 4.0 out of 5.0 by Great Service Staff were excellent and always are when i stay here July 11, 2014
Rated 4.0 out of 5.0 by good service but bed not too comfortable This is a good hotel and this is my third visit here. The staff is very helpful and breakfast adequate. Compared to other Holiday Inn Express however (for instance the one we stayed the day before this one, in Strasbourg) the double bed was a bit too small and the mattress not comfortable, not firm at all in fact and I did not sleep very well. July 10, 2014
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