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Rated 4.3 out of 5 by 270 reviewers.
Rated 3.0 out of 5.0 by OK Stayed at the hotel for business purposes, great as so close to city centre and "The Brewery" where there is a great choice of restaurants. I wouldn't bother with breakfast and the TV was not in a place that could comfortably be seen from the bed, it would not turn to an angle either. The duvet did not fit the bed, If there were two people in the bed the duvet would be too small to cover both. October 17, 2014
Rated 5.0 out of 5.0 Fabulous service, great location Having stayed in city centre hotels before, I wasn't expecting the fabulous standard of customer service at this one. Despite the Cheltenham Literature Festival ensuring hotel rooms were booked and a steady flow of customers, the staff here went out of their way to make us feel noticed, appreciated, cared for. The food was fine and the rooms of a high standard for this type of accommodation. In easy read of all the facilities Cheltenham has to offer, I'd most definitely use it again. October 17, 2014
Rated 4.0 out of 5.0 by Excellent service from staff Excellent service from staff who were very responsive and helpful October 16, 2014
Rated 4.0 out of 5.0 by Mrs Y Kinzett front of house staff could be friendlier a smile wouldn t go amiss! October 15, 2014
Rated 5.0 out of 5.0 by Clean central Cheltenham Hotel Good location. Clean room with basic amenities. Secure and business-like. Good breakfast. Excellent service personnel. October 14, 2014
Rated 4.0 out of 5.0 by Comfortable Hotel Close to town centre, with restaurants just across the road. If you enjoy a good cooked breakfast, you will be sadly disappointed, it is very poor. October 10, 2014
Rated 5.0 out of 5.0 by Excellent Location, close to town centre and plenty of food places across the road. Excellent hotel. Hotel staff were friendly. Plenty of places to eat with the Brewery centre just across the road. Maximum 5 minute walk to the centre. Definately recommend to others. October 8, 2014
Rated 1.0 out of 5.0 by Not good for business. Great if you're drunk. A lot of people using as a bed after a night out. Doors banging/slamming all night. Not sure why in a hotel you would have such LOUD doors. Uncomfortable beds. A/C broken and leaking. Horrible breakfast. Slept terribly due to drunks and noise and then couldn't function at work the next day. Not ideal when you've travelled for conferences. October 8, 2014
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