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Rated 4.3 out of 5 by 322 reviewers.
Rated 5.0 out of 5.0 by Cheltenham We had a lovely stay , and we use the Holiday Inns all over as we travel all over a lot and we always book Holiday Inn and we are always pleased with the room provided for 2 adults and 2 children ....the Holiday Inn Cheltenham is exceptional and very very good value for money for what they provide ,plus the location is as good as you can get to the centre ...... the TV in our room didn't work so after one night we exchanged smoothly ....THANKYOU January 23, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express - Perfect I have started using HIE recently and I am so glad. Every property I have been to has been spotless, welcoming,comfortable but this one has been the best. What other city centre hotel could you get with accessto full gym, swimming pool, receive discounts from restaurants within walking distance and have a lovely warm comfortable hotel to come back to. Every single member of staff was very polite and very helpful, expecially Amy on reception. I will definately retrun to this hotel in the future and will always gogle HIE wherever in the country I am staying - thank you January 23, 2015
Rated 5.0 out of 5.0 by nice room and great service room was nice and clean staff very friendly and helpful. January 21, 2015
Rated 5.0 out of 5.0 by Quiet room and comfortable bed Only complaint about the hotel was the lack of bacon at breakfast. Hotel was clean and quiet, bed was comfortable and I was able to get a good nights sleep. January 17, 2015
Rated 4.0 out of 5.0 by Good Value, Close to Town We enjoyed our stay at the hotel. It was simple but comfortable and provided a very good base to explore Cheltenham town centre and the race course. January 9, 2015
Rated 4.0 out of 5.0 by Great location The location of the hotel was the reason for booking and it was perfect for walking into the centre of Cheltenham. Loads of restaurants across the road. Disabled parking outside the hotel was a bonus. My only issue is the pillows. They were as usual dreadful. Always to hard even the ones marked soft . Breakfast was the usual standard fare and adequate. Plenty of it as the staff were very good at restocking everything. January 7, 2015
Rated 2.0 out of 5.0 by Prepare to eat out for breakfast Its a very good that the breakfast is free, because no way would you pay for it. Cheap sausages, baked beans and scrambled eggs, stale rolls and croissants, we went to the Spectre and had a fab breakfast, cost £20 but was worth every penny. I really look forward to a cooked breakfast as part of my stay, so this was a massive disappointment and would stop me staying at a holiday inn again. The parking is opposite and very expensive £9 for 24 hours with the 25% hotel discount, I feel you should be told about this when booking as we choose this hotel primarily on cost, we could have stayed somewhere nicer with a decent breakfast had we factored in the parking costs. January 7, 2015
Rated 5.0 out of 5.0 by excellent City centre hotel Very good customer service, room was clean and comfortable and the rest of the hotel appeared to be well looked after. Very good location close to town centre. Secure parking next to the hotel. I would have no hesitation staying/recommending the hotel to other travellers or business users. January 6, 2015
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