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Rated 4.3 out of 5 by 356 reviewers.
Rated 5.0 out of 5.0 by Friendly welcome Lovely welcome on check in. Hotel fulfilled all our needs. March 24, 2015
Rated 4.0 out of 5.0 by Comfortable. Great front desk staff make up for the moderate quality of the room and breakfast. Beds are comfortable though. March 24, 2015
Rated 5.0 out of 5.0 by comfortable room, wifi and good breakfast I had a good night's sleep, was able to connect to the internet via wifi and the breakfast was good the next morning. March 23, 2015
Rated 5.0 out of 5.0 by Good service and friendly staff Great facilities with great staff. I did bussiness trip from Mexico, and the staff was always nice and supportive. March 23, 2015
Rated 5.0 out of 5.0 by Comfortable stay We had a 2 night stay to explore Cheltenham. The room was good and the value was excellent. The convenience to the town centre is good. parking discount is appreciated. March 19, 2015
Rated 5.0 out of 5.0 by Excellent staff Excellent staff always attentive particularly Lauren Smith one of the managers who always ensures i get a taxi always smiles and always goes the extra mile March 18, 2015
Rated 3.0 out of 5.0 by Uncomfortable bed but great staff Great location, reduced NCP rates, great staff, breakfast was ok, bed very uncomfortable and small, other guests very noisy. March 17, 2015
Rated 4.0 out of 5.0 by Great Staff Busy hotel during Cheltenham Festival was manged very well by the staff on reception, bar and dining areas. As it was festival week the cost of a room was expectedly high but the location and parking availability mitigated this somewhat. The only negative comment was the quality of the breakfast and the slow wiping down of tables. We were shown to a table with spilt liquid and crumbs and it was not cleaned up within an acceptable period. March 16, 2015
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