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Rated 4.3 out of 5 by 414 reviewers.
Rated 5.0 out of 5.0 by Welcoming and friendly hotel in a good location The staff is friendly, welcoming, professional and helpful. I have stayed at a number of IHG hotels across the UK and rate this one as one of the best. Located in the centre of Cheltenham very close to restaurants and night life. July 24, 2015
Rated 5.0 out of 5.0 by Great service and a very comfortable stay This hotel is very relaxing, food is good, service is very good, nothing is too much trouble for the staff, very friendly. July 23, 2015
Rated 5.0 out of 5.0 by Best Nights sleep (dont tell the wife) The best nights sleep ever in a comfortable bed and great pillows, the room is well presented Wifi works a treat. Holiday Inn just introduced a new menu a great priced menu, the Lasagne was yummy I could have eaten more, for me I don't think the people that came up with the menu really thought this through properly, no steak, or a succulent chicken breast in white wine cream source with Rice/Pasta, or a simple fish dish example steamed Hake with sun dried tomatoes and boiled potatoes. I can recommend the fresh strawberry flan with Ice cream it was lovely. Now breakfast, come on guys why serve eggs, sausage, beans and no bacon?, not good. I really enjoyed the fresh croissants, pan au chocolate grapefruit, cereals The staff were absolutely great, very helpful, polite I wished all hotels had their level of service care. I am looking forward to my next stay at the Cheltenham Holiday inn later in the year. July 21, 2015
Rated 5.0 out of 5.0 by Cheltenham Great Location for exploring Cheltenham. Very close to town center and eating places Great staff. Good clean rooms. July 21, 2015
Rated 4.0 out of 5.0 by Comfortable and clean room. Good location. Overall good except breakfast was very limited in choice and pretty poor in quality. July 20, 2015
Rated 4.0 out of 5.0 by Wedding Visit I phoned ahead and asked if we could get our 3 booked rooms early (12.00 hours) because we were going to a wedding and wanted to get changed. The staff said they would try and get at least one room ready but when we got there all 3 rooms were available. Many thanks. July 16, 2015
Rated 3.0 out of 5.0 by Hot summer night Difficult to stay cool and sleep with light and noise disturbance but staff were very friendly and welcoming July 14, 2015
Rated 5.0 out of 5.0 by Excellent friendly effiecient staff would thoroughly recommend. Good helpful friendly staff, good location , opposite the Brewery complex, which is pack full off restaurants bars etc. also free membership to the health club. July 12, 2015
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