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Rated 4.3 out of 5 by 375 reviewers.
Rated 3.0 out of 5.0 by great location and breakfast The rooms are average and have minimal amenities, but the location of the hotel is very good. it locations next the brewery and one of the main shopping streets. the breakfast is good. it offered hot and cold items. April 20, 2015
Rated 4.0 out of 5.0 by Clean hotel and great staff. Hotel was clean, room was comfortable, good breakfast. Staff was very polite, attentive, and responsive. April 20, 2015
Rated 5.0 out of 5.0 by Great city centre location with excellent staff..... A very enjoyable stay, as always. The reception staff were able to check us in early and we were very pleased with our rooms which were clean, comfortable and in a quiet part of the hotel. Extra pillows, as requested prior to our arrival , were available in our rooms The towels were large and very soft.The buffet breakfast consisted of fruit juice, a choice of cereals, yogurt, fresh and tinned fruit, croissants, pain au chocolat, fresh bread rolls, cheese plus a limited choice of hot breakfast items....more than enough to please everyone plus, of course, varieties of tea, coffee and even hot chocloate. The location of this hotel is ideal for the town of Cheltenham. The only downside to this hotel is the cost of parking in the car park opposite. A discount is available to guests though. April 16, 2015
Rated 5.0 out of 5.0 by Great customer service Booked this hotel last year but something came up with kids and had to cancel. Although it was a non refundable rate the manager was able to transfer the credit ready for my next booking. Nearly a year later the manager retrieved this (although the system only keeps recent bookings) and I had a great stay with my kids. Excellent customer service from Sandor. Thank you. April 16, 2015
Rated 5.0 out of 5.0 by great stay excellent staff,excellent room,excellent stay...highly recommended April 15, 2015
Rated 3.0 out of 5.0 by Good basic hotel My stay was generally fine other than the mildew smell of the bathroom, the large stain on the carpet, and the lack of A/C. There is no parking. The breakfast is powdered eggs and generally inedible unless you're ok with cold cereal and no protein. April 13, 2015
Rated 5.0 out of 5.0 by Excellent first experience with Holiday Inn My daughters and I took a mini break in the Cotswolds this Easter and stayed, for the first time, in a Holiday Inn. From the moment we made the booking, we were impressed with the friendliness of the staff and the way in which they made every effort to help with our enquiries. On arrival, we were greeted warmly and courteously. Our room was clean and comfortable and we were very pleasantly surprised by the cleanliness of the shower room! Breakfast was as you would expect from 'self service' but there was plenty of choice and everything was replenished very efficiently. The bar offered a lovely light meal one evening when we returned late from our travels and were too tired to go into Cheltenham! We will definitely choose a Holiday Inn again. We felt safe, warm and comfortable. April 13, 2015
Rated 5.0 out of 5.0 by good stay friendly staff and efficient. Couldn't be faulted. Bedroom and bathroom clean and bed comfortable. April 11, 2015
  • 2015-04-26T11:15:42.107-05:00
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