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Rated 4.3 out of 5 by 220 reviewers.
Rated 5.0 out of 5.0 by 1 st class can not fault anything! staff where all friendly, could not do enough to please, room was great , breakfast was xcellent March 21, 2014
Rated 4.0 out of 5.0 by ideal location but a bit costly come every year for the festival in march, have always found the staff helpful and friendly. stayed in a twin room which was clean and adequate for my needs. only being able to connect one wireless device at a time to the hotel internet was a bit annoying! the biggest annoyance however is the high cost of the stay-but with so many people descending on cheltenham for the week i guess if i want to experience the best jumps racing on earth then i have to pay a premium. roll on next year!!!! March 20, 2014
Rated 5.0 out of 5.0 Cheltenham 2014. Great stay for the Gold Cup with my wife, baby, sister and her partner- in next room. March 18, 2014
Rated 4.0 out of 5.0 by nice town nice hotel stay here often on business and once with the family (wife and 2 teenagers), nice place. Some rooms with a fantastic view over the town and to the hills beyond. Walk out into cheltenham and eat any style or price range you like. ideal for business or pleasure March 14, 2014
Rated 5.0 out of 5.0 by good hotel friendly staff found it very suitable for our needs would stay here again as we was very pleased with the hotel March 12, 2014
Rated 5.0 out of 5.0 Very pleasant stay at the Holiday Inn Cheltentham We thoroughly enjoyed our stay at the Cheltenham Town Centre Holiday Inn. Staff were efficient and friendly. We stayed in a family room and it was very clean and had everything we needed in it. Breakfast was excellent. Would definitely stay again. March 2, 2014
Rated 5.0 out of 5.0 by Choose this hotel The only issue we had on our stay was the heating system couldent get it warm enough in time !! February 27, 2014
Rated 4.0 out of 5.0 by Short stay We can recommend the hotel. Very pleasant staff, hotel is clean and tidy and there is very easy access to the town centre. NPC carpark is next door. Overall very good. February 27, 2014
Rated 3.0 out of 5.0 by Review Affordable central location in Cheltenham. Unfortunately no car parking but they do offered a reduced price for this which is for the NCP not too far away. February 26, 2014
Rated 4.0 out of 5.0 by Very friendly and helpful staff. Great location, very friendly and helpful staff and very comfortable bed. Breakfast a bit limited in choices but sufficient. February 24, 2014
Rated 4.0 out of 5.0 by Excellent room and service Room was very clean, quiet and comfortable. Food was well cooked although variety could have been better. Bar/lounge area comfortable and good atmosphere. Reception and bar staff very helpful and approachable. It was great to have free use of the gym across the road. February 22, 2014
Rated 4.0 out of 5.0 by Nice Staff I had to wait whilst my son went of to an interview, the hotel staff were most accommodating in allowing me to wait in the lounge area and plug in my laptop so I could get on with some admin. Thankyou. February 21, 2014
Rated 4.0 out of 5.0 by Friendly Staff and good service I stay regualry at the Holiday Inn Cheltenham and it is a good value business hotel where the staff are attentive and friendly. February 21, 2014
Rated 4.0 out of 5.0 by Another great stay here... Even though we were only on a one night stopover at this hotel we made the most of it and wished we could have stayed longer.The room met our needs and we had a very comfortable nights sleep.The beds in fact are extremely comfortable.The room was very clean and there were adequate toiletries provided in the form of shower and soap gel via dispensers...they smelt very fresh but were not over powering.There was enough choice at breakfast and we did not feel rushed.Overall I would recommend this hotel especially if arriving by train as I believe the charges for parking in the nearby car park are quite expensive. February 20, 2014
Rated 4.0 out of 5.0 Holiday Inn Cheltenham I stayed in this hotel as a business user and I could not fault my stay apart from one thing "Breakfast" The room itself was clean well designed and warm. The pillows were both soft and hard. The room was very clean and easy on the eye. The breakfast area was not welcoming at all and the cooked breakfast look disgusting. All that was offered on the cooked side was runny scrambled eggs, beans which looked like they've been out for days and sausages which looked cheap and not fit for human consumption. Cereal side there was plenty on offer with a few croissants Overall, I will stay here again but venture out for breakfast. February 20, 2014
Rated 5.0 out of 5.0 by I had a nice stay The hotel offer a comfortable and convenient stay in Cheltenham. February 17, 2014
Rated 5.0 out of 5.0 by first rate accomodation clean, superb and above all expectations, this is Cheltenham town centre February 16, 2014
Rated 4.0 out of 5.0 by Cheltenham Very central and convenient. Great selection of eating places very nearby. Breakfast is basic but satisfactory. Clean hotel and lovely shower. Staff helpful and keen to please. Only issue I had was a slight "whirring" noise at night which kept going on and off though out the night. Noise appeared to come from the inner courtyard. Next time I visit I will request an outside room, but will definitely use again! February 16, 2014
Rated 3.0 out of 5.0 by Serves the purpose Can be better in terms of rooms linen and also iron and board in room. February 15, 2014
Rated 5.0 out of 5.0 by Fantastic Hotel This is a great hotel and would definitely stay again. I had a family room staying with my husband and 2 1/2 yr old daughter and the staff could not have done anything else for us they even gave me a glass of milk in the morning for my little girl!!! Really friendly staff really helpful and willing to do just about anything to make our stay comfortable. Perfect for Cheltenham town centre access and easy to get to bus and train services all in all just BRILLIANT February 15, 2014
Rated 3.0 out of 5.0 by Very busy city centre hotel The reception area on booking in was very busy with everyone arriving at the same time. The bar area also very busy with the one girl having to serve at the bar and at reception. A load of blokes watching the Rugby had rearranged all the chairs in the bar area and taken over. Breakfast Sunday morning was again very busy with everyone coming down at the same time. Hot food trays were empty, long wait in que, everyone fighting for a table! February 10, 2014
Rated 5.0 out of 5.0 by convenience and car parking Site well placed to visit Cheltenham. Car park fees in NCP car park a bit excessive when hotel does not have its own car park. February 10, 2014
Rated 5.0 out of 5.0 by Hen do stay Nice clean hotel, good location. Excellent value for money. February 8, 2014
Rated 4.0 out of 5.0 by Pleasant room and bar lounge The hotel was of a good standard and staff were very helpful. Our room was comfortable and clean with good facilities. Bar area was pleasant and drink prices reasonable. Breakfast was a bit chaotic and menu choice wasn't great - but then we didn't book it for those qualities . Overall very good value for money and well worth a short stay ! February 5, 2014
Rated 4.0 out of 5.0 by Festival trials stay Very good things about this hotel: complimentary newspapers, internet February 5, 2014
Rated 3.0 out of 5.0 by Comfortable but could do better Comfortable and clean hotel in a convenient location, but could do better. Checkout process was slow with only one front desk staff and noise in corridor leaks into rooms February 2, 2014
Rated 5.0 out of 5.0 by Never Fails I always stay at the Holiday Inn Express chain of hotels whether it's for business or Leisure and the Cheltenham branch promotes the company really well. The staff were friendly and nothing was too much trouble for them, even down to booking a taxi for me. On this occasion I was travelling alone and feel safe and secure while staying there. The breakfast was good and you've plenty of choice. It is in a good location not far from the high street and good access to various venues, restaurants and cinema. I don't know if the company have an "Employees of the Month" incentive, but it's worth thinking about, as ALL staff I came in contact with during my stay were BRILLIANT. Thank you January 31, 2014
Rated 4.0 out of 5.0 by Good value, clean and comfortable Excellent value nice clean room. Friendly staff. Convenient location. The breakfast is nothing special but at this price, who's complaining? January 31, 2014
Rated 5.0 out of 5.0 by Good hotel for our requirements As stated we have stayed here in the last three years and are never disappointed, January 30, 2014
Rated 5.0 out of 5.0 by Good location, cleanliness, value We were very happy with the location, cleanliness and value of this hotel. Friendly staff and very comfortable room. January 30, 2014
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