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Rated 4.3 out of 5 by 270 reviewers.
Rated 4.0 out of 5.0 by Excellent room and service Room was very clean, quiet and comfortable. Food was well cooked although variety could have been better. Bar/lounge area comfortable and good atmosphere. Reception and bar staff very helpful and approachable. It was great to have free use of the gym across the road. February 22, 2014
Rated 4.0 out of 5.0 by Nice Staff I had to wait whilst my son went of to an interview, the hotel staff were most accommodating in allowing me to wait in the lounge area and plug in my laptop so I could get on with some admin. Thankyou. February 21, 2014
Rated 4.0 out of 5.0 by Friendly Staff and good service I stay regualry at the Holiday Inn Cheltenham and it is a good value business hotel where the staff are attentive and friendly. February 21, 2014
Rated 4.0 out of 5.0 by Another great stay here... Even though we were only on a one night stopover at this hotel we made the most of it and wished we could have stayed longer.The room met our needs and we had a very comfortable nights sleep.The beds in fact are extremely comfortable.The room was very clean and there were adequate toiletries provided in the form of shower and soap gel via dispensers...they smelt very fresh but were not over powering.There was enough choice at breakfast and we did not feel rushed.Overall I would recommend this hotel especially if arriving by train as I believe the charges for parking in the nearby car park are quite expensive. February 20, 2014
Rated 4.0 out of 5.0 Holiday Inn Cheltenham I stayed in this hotel as a business user and I could not fault my stay apart from one thing "Breakfast" The room itself was clean well designed and warm. The pillows were both soft and hard. The room was very clean and easy on the eye. The breakfast area was not welcoming at all and the cooked breakfast look disgusting. All that was offered on the cooked side was runny scrambled eggs, beans which looked like they've been out for days and sausages which looked cheap and not fit for human consumption. Cereal side there was plenty on offer with a few croissants Overall, I will stay here again but venture out for breakfast. February 20, 2014
Rated 5.0 out of 5.0 by I had a nice stay The hotel offer a comfortable and convenient stay in Cheltenham. February 17, 2014
Rated 5.0 out of 5.0 by first rate accomodation clean, superb and above all expectations, this is Cheltenham town centre February 16, 2014
Rated 4.0 out of 5.0 by Cheltenham Very central and convenient. Great selection of eating places very nearby. Breakfast is basic but satisfactory. Clean hotel and lovely shower. Staff helpful and keen to please. Only issue I had was a slight "whirring" noise at night which kept going on and off though out the night. Noise appeared to come from the inner courtyard. Next time I visit I will request an outside room, but will definitely use again! February 16, 2014
Rated 3.0 out of 5.0 by Serves the purpose Can be better in terms of rooms linen and also iron and board in room. February 15, 2014
Rated 5.0 out of 5.0 by Fantastic Hotel This is a great hotel and would definitely stay again. I had a family room staying with my husband and 2 1/2 yr old daughter and the staff could not have done anything else for us they even gave me a glass of milk in the morning for my little girl!!! Really friendly staff really helpful and willing to do just about anything to make our stay comfortable. Perfect for Cheltenham town centre access and easy to get to bus and train services all in all just BRILLIANT February 15, 2014
Rated 3.0 out of 5.0 by Very busy city centre hotel The reception area on booking in was very busy with everyone arriving at the same time. The bar area also very busy with the one girl having to serve at the bar and at reception. A load of blokes watching the Rugby had rearranged all the chairs in the bar area and taken over. Breakfast Sunday morning was again very busy with everyone coming down at the same time. Hot food trays were empty, long wait in que, everyone fighting for a table! February 10, 2014
Rated 5.0 out of 5.0 by convenience and car parking Site well placed to visit Cheltenham. Car park fees in NCP car park a bit excessive when hotel does not have its own car park. February 10, 2014
Rated 5.0 out of 5.0 by Hen do stay Nice clean hotel, good location. Excellent value for money. February 8, 2014
Rated 4.0 out of 5.0 by Pleasant room and bar lounge The hotel was of a good standard and staff were very helpful. Our room was comfortable and clean with good facilities. Bar area was pleasant and drink prices reasonable. Breakfast was a bit chaotic and menu choice wasn't great - but then we didn't book it for those qualities . Overall very good value for money and well worth a short stay ! February 5, 2014
Rated 4.0 out of 5.0 by Festival trials stay Very good things about this hotel: complimentary newspapers, internet February 5, 2014
Rated 3.0 out of 5.0 by Comfortable but could do better Comfortable and clean hotel in a convenient location, but could do better. Checkout process was slow with only one front desk staff and noise in corridor leaks into rooms February 2, 2014
Rated 5.0 out of 5.0 by Never Fails I always stay at the Holiday Inn Express chain of hotels whether it's for business or Leisure and the Cheltenham branch promotes the company really well. The staff were friendly and nothing was too much trouble for them, even down to booking a taxi for me. On this occasion I was travelling alone and feel safe and secure while staying there. The breakfast was good and you've plenty of choice. It is in a good location not far from the high street and good access to various venues, restaurants and cinema. I don't know if the company have an "Employees of the Month" incentive, but it's worth thinking about, as ALL staff I came in contact with during my stay were BRILLIANT. Thank you January 31, 2014
Rated 4.0 out of 5.0 by Good value, clean and comfortable Excellent value nice clean room. Friendly staff. Convenient location. The breakfast is nothing special but at this price, who's complaining? January 31, 2014
Rated 5.0 out of 5.0 by Good hotel for our requirements As stated we have stayed here in the last three years and are never disappointed, January 30, 2014
Rated 5.0 out of 5.0 by Good location, cleanliness, value We were very happy with the location, cleanliness and value of this hotel. Friendly staff and very comfortable room. January 30, 2014
Rated 5.0 out of 5.0 by Cheltenham for the races The staff at this hotel are excellent. very friendly and welcoming. the room was pretty good for the price and breakfast was certainly better than good enough considering it is included in the cost. The bar/lounge area is pleasant with attentive and friendly staff and the coffee is nice and not over prices. Very good spot to stay for the races, only £5 in a taxi. Good cinema complex (cine world) across the road with a huge choice of well known eateries. January 29, 2014
Rated 5.0 out of 5.0 by great location and great breakfast This hotel is well located close to many restaurants in an area known as the brewery. It is also convenient for the racecourse. January 29, 2014
Rated 4.0 out of 5.0 by Good Location, clean Situated a stones throw from the Brewery complex (cinema, gym, restaurants), the Holidat Inn Express gave me a really good nights sleep (no disturbances at all during the night). Staff were attentive and efficient. Breakfasts though were disappointing... very little choice for cooked breakfast (scrambled eggs, beans and pork sausages). January 29, 2014
Rated 4.0 out of 5.0 by Does what it says on the tin with great service. Good location makes this an ideal hotel for visiting the town. Staff were some of the best I have seen in the industry. Decent room was clean, although the staff failed to find any softer pillows on request. Breakfast is OK on the hot buffet side (3 dishes) but a reasonable choice of cereal and bread. Its a budget hotel but the service was beyond that status. January 26, 2014
Rated 4.0 out of 5.0 by Over Night Stay Good Hotel, rooms clean and tidy, the Breakfast is poor. January 23, 2014
Rated 5.0 out of 5.0 by business stop over Stayed here for business good central location of full use of fitness first gym January 19, 2014
Rated 3.0 out of 5.0 by Okay Nothing really stands out but everything okay. The only complaint is car park not connected to hotel. Overall okay. January 19, 2014
Rated 5.0 out of 5.0 by Overnight stay Overall it was great value for money as it was booked through Groupon offer. The staff were very helpful and checked us in early as requested because we were going to a Wedding . The room and bathroom was clean, comfortable although we didn't spend much time in the room. The self service breakfast was adequate with a varitey of choice and the staff kept the tables clean. I would use Holiday Inn Express when visiting another town. January 16, 2014
Rated 5.0 out of 5.0 by Excellent Location great Hotel This hotel is bang in the middle of town but not in the middle when it comes to decor and room size, it is undoubtably at the top end. Great location, modern, clean and bright. Offers great rooms at affordable prices. Really quite and comfortable. Really got their act together and it shows. Would strongly recommend this hotel. January 16, 2014
Rated 4.0 out of 5.0 by Lovely clean hotel Nice reception area, reception staff friendly. Room clean and comfortable. Breakfast choices good would be nice to have had bacon. January 15, 2014
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