Rated 4.2 out of 5 by 90
Rated 3.0 out of 5.0 by Kohl9361 Minimal amenities, excellent staff, breakfast and location
Great location near shopping and broad selection of dining. The continental breakfast was better than any I've experienced anywhere and the staff was exceptionally pleasant. The room although fairly small was well maintained and clean. Unfortunately there were absolutely no room amenities (clock, iron, soaps or wash clothes) which I found odd and the wireless signal was poor at best.
December 15, 2013
Rated 3.0 out of 5.0 by upmarket Dissapointed
Once again we stayed at this hotel while visiting Cheltenham, but because of the street noise on our previous stay, we asked for a room away from the road. For some reason the hotel was particularly busy, so we were put in a room still on the side road but off the main road. We had to accept that the traffic noise was there to a degree, but people coming in all through the night, obviously having had a good night out and still wanting to share it with those who were trying to sleep was just too much.
Traffic noise would not be obvious if the hotel had double glazing and perhaps notices up around the hotel reminding people to remember that others value their sleep would not go amiss (Premier Inn has certainly excelled in this department) AND could not the evening/night staff on the desk remind those noisy revellers as they come into the hotel that others are sleeping.
We really like this hotel, but feel a lot could be done to be fair to all and really do not want to look for alternative accommodation.
December 11, 2013
Rated 5.0 out of 5.0 by AJ1967 Excellent Stay
Used the hotel twice now and have found the service and the room Excellent value for money .
November 29, 2013