Rated 4.8 out of 5 by 30
Rated 5.0 out of 5.0 by Central1 Amazing bed and comfort; slept great.
every experience we have there is excellent, quiet and wonderful beds to sleep in. easy access everything about this Holiday Inn is wonderful.
November 14, 2013
Rated 5.0 out of 5.0 by Whidbey Very Comfortable Stay, Pleasant Staff
I have written reviews for this property many times over the last 6 years. This is a great place to stay. The staff is always pleasant, breakfast which is complimentary if you are a guest of the hotel is always warm and tasty with a variety of things to eat hot or cold. As a Priority member when you check in you typically get a bottle of water, and snack for yourself and the room guests. I enjoy that as I have typically spent a long day on the road prior to getting here. The last two times when I've shown up and this could be because the kids behind the counter are new, I had to ask for a water, they offered me a single bottle of water and acted as if I was only entitled to one. My daughter was with me both times and when I asked the girl for another she said it's for the member. That doesn't make sense but she did give me another water on both occasions which were on different stays a week apart. I haven't had time to follow up on this but that has been the only negative of this hotel. I love staying here, it's quiet, the pool is always clean and so is the fitness room. The housekeeping service is on top of things and the manager is very welcoming whether you're coming or going and to me that's important along with a clean room, fantastic pillows and fluffy towels.
October 6, 2013
Rated 5.0 out of 5.0 by Bates4 Incredibly clean and always friendly staff
We love to stay here when we visit our daughter at college. Never have we had a bad experience of any kind. From check in to check out, the staff in every area is fabulous and engaging. All the way down to house keeping. I can only assume that the staff reflects the type of management they are under. Great job!
October 3, 2013
Rated 5.0 out of 5.0 by eaglinflyt Front Desk Staff Courteous and Helpful
Highly recommend this hotel. Right off the main street in Cheney and close to EWU.
You do pay a little more for the room but staying close to the college is a priority for me and this hotel beats the one other hotel in Cheney. Although there are other hotels within a 10 mile radius this is the best hotel located in town.
Beds are comfortable, rooms clean. Some of the hotel cleaning staff know minimal English but they are always smiling and point you in the right direction.
Front desk staff is helpful, fast and courteous - they seem to understand that when you get in at midnight you are only looking for that bed and that it's not conversation time unless you have questions.
Breakfast is like all other Holiday Inns, nothing special but over salty eggs and an egg/cheese thing that doesn't taste good but they do have a big selection and something for all of my picky eaters.
There is a Safeway and Starbucks immediately accross the street from the hotel and a small coffee stand in the parking lot next door as well as free 24hr coffee in the lobby area.
October 2, 2013
Rated 5.0 out of 5.0 by missyc Clean and nice amenities
I stay at Cheney Holiday Inn Express frequently as I work in the area. The rooms are always clean and everything still looks nice and new. There is a rare occasion that I am placed in a room right next to someone that has their TV blaring all night, but not often. I do not take advantage of the breakfast offerings, as there are not a lot of healthy choices, but it is nice to have a variety of teas, and a banana if I am desperate. The cinnamon rolls do smell good though! The staff are always super friendly and accommodating.
October 2, 2013
Rated 4.0 out of 5.0 by Chuckster56 Clean, friendly, recommended
This is a great place to stay if you are in Cheney. Rooms are clean, so are the workout facilities and pool/hot tub. Maybe being able to rent movies on line would be nice but that is the only negative I have to say about this property. Folks are friendly and very helpful. I have stayed there twice now, my picky ex-wife twice as well and we all love our stay.
September 26, 2013
Rated 5.0 out of 5.0 by Tazzygirl Great Service
Had a great stay and the staff was very friendly and helpful
September 25, 2013
Rated 5.0 out of 5.0 by DDD2 Home away from home
We have a student at Eastern, so we stay at this Holiday Inn Express a few times a year. We have always gotten great service and enjoyed our stay here. The staff is very friendly and attentive and the rooms are comfortable and quiet. The location is good with easy access to the university and freeway.
September 19, 2013