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Rated 4.6 out of 5 by 86 reviewers.
Rated 5.0 out of 5.0 by Great place to stay in Cheney Spacious clean comfortable rooms. Excellent friendly service and nice large breakfast. Highly recommend. August 3, 2014
Rated 5.0 out of 5.0 by Good Stay Very Clean, easily accessible fair price and comfortable July 30, 2014
Rated 5.0 out of 5.0 by Travel stop Traveling through the area and stopped for the night. This was one of the cleanest and nicest of the hotels during the trip. Would highly recommend the Cheney Holiday Inn Express. July 29, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel! This was a wonderful hotel. Clean, comfortable rooms and a friendly staff! July 28, 2014
Rated 5.0 out of 5.0 by Great service Everything about the stay was perfect. Staff was friendly and helpful from the minute we walked in until we left the next morning. Will stay again without a doubt. July 28, 2014
Rated 4.0 out of 5.0 by Excellent motel in Cheney Enjoyed our stay while attending our son's EWU orientation. Good location. Worth the price to stay at a nice motel in Cheney. July 25, 2014
Rated 5.0 out of 5.0 by Great place to spend the night Hotel is in a good locations, quiet and clean. Front desk staff were very helpful with directions to college campus and places for dinner July 22, 2014
Rated 5.0 out of 5.0 by Nice property, best place to stay in Cheney. The HIE in Cheney is the place to stay when on business or in town for a game. July 21, 2014
Rated 5.0 out of 5.0 by Cheney Jubilee We went to Cheney to Judge a BBQ contest at the Cheney Jubilee on Saturday and Sunday July 12/13th. The hotel staff was very pleasant to work with and our room was clean and comfortable. We would stay there again. July 16, 2014
Rated 5.0 out of 5.0 by comfortable bed, attentive staff and nice room it was a pleasure staying here and i would choose it again in the future definitely. July 8, 2014
Rated 5.0 out of 5.0 by nice quiet and clean, nice area, Safeway across the street. holiday Inn standard. I would stay there again July 5, 2014
Rated 5.0 out of 5.0 by Great hotel Hotel was beautiful from the outside, and very nice inside. Everything was very clean, beds were comfortable, and the breakfast was good. You can hear noises from the other rooms, and it was a little warm in the pool area. Other than that, we were happy. We will stay again when in Cheney. July 2, 2014
Rated 5.0 out of 5.0 by Clean and great service The room was clean! The service was great! My only complaint would be that we were not able to watch the Mariner's game on TV, could not get a channel that had the game on. Otherwise very pleased with this Hotel. June 25, 2014
Rated 5.0 out of 5.0 by Great customer service Overall a great experience. The staff was very friendly and responsive to my requests. The room was clean and updated and had good internet connectivity. The breakfast was good and there were some nice choices at breakfast. Overall a great value, especially considering the breakfast was included in the room price. Would definitely stay there again when traveling to Cheney or EWU area. June 22, 2014
Rated 5.0 out of 5.0 by Wonderful stay This was our first visit to the hotel which was centrally located in Cheney and close to Eastern Washington University. The staff was wonderful, the room was clean and quiet. Breakfast was good and offered plenty of options. All around it was a great visit. June 19, 2014
Rated 5.0 out of 5.0 by Great sleep Everything was great except for 2 things: NO PETS allowed AT ALL; and I had to go away and come back in an hour because my room was not ready. I tried to check in at 3pm and was called when the room was ready at 4pm. Unusual, because I made the reservations about 3 weeks before. June 16, 2014
Rated 5.0 out of 5.0 by very quiet place to relax We stay here every year at this time. It is always a great place to stay. I highly recommend it yo anyone. June 16, 2014
Rated 5.0 out of 5.0 by Great stay Great Stay, though I would change the adult time at the pool to an earlier time. Maybe an hour at 8pm or 9pm. June 11, 2014
Rated 1.0 out of 5.0 by Unpleasant stay The price was hiked up and the service was lowered. Stayed during the state track meet, the price was hiked up 45.00 over normal rate and the staff was short and seem to be very busy, to busy to take care of any request. I have stayed at several HIE for many years and this was the worse. June 10, 2014
Rated 5.0 out of 5.0 Nice Hotel Nice Hotel, but a little pricey. Similar motels were available at a lower cost. June 2, 2014
Rated 4.0 out of 5.0 by Friendly, co-operative staff A great resting stop just off the highway. Overall we had a good time at the HI express, staff very cooperative and helpful. Only disappointment, the breakfast selections :-( May 28, 2014
Rated 5.0 out of 5.0 by Great experience ! Love this place! Always friendly and helpful. The only change I would make is brighter lights in the bathroom where I do my makeup. May 27, 2014
Rated 4.0 out of 5.0 by Overall, a decent place. Stayed here for 2 nights on a vacation trip with my wife and daughter. The lady at the front desk was awesome, and friendly. She got us booked in without a reservation, and even found a money-saving deal for us. The room we were in was very spacious and clean, with a microwave, a fridge, and 2 sinks (bathroom and a bar sink). The only drawback of the room was that the microwave was above the bar sink, and difficult to use easily. A very nice touch was that the hotel supplies microwaveable bowls, and utensils, as well as dish-washing soap. The only drawback that we found was that the pool was quite cold. There was just no way that my 2.5 year old daughter or I could go in it. The hot tub was nice though. Shopping nearby was a great bonus, but there is no real sidewalk to get from the hotel to the crossing at the lights. You have to walk across the grass. The train tracks next to the hotel weren't much of a big deal. You could barely hear the trains roll through. The breakfast closes at 9:30, and I wasn't able to partake, although my wife says that it was a very good selection. All in all, a good place to stay, other than the pool temperature... May 26, 2014
Rated 4.0 out of 5.0 by Great service The nicest staff I have talked to in a long time. The area was clean and tidy. I would definitely stay there again. May 18, 2014
Rated 4.0 out of 5.0 by Priority Club member This is the first time I've ever stayed at a HI Express when I have NOT been given a "goodie" bag for being a Priority Club member. When we asked about it, the gal at the desk said that they were told only Platium Priority Club members were offered these things. Why be a priority club member if there are no benefits? Her excuse was that they'd been taking over by IHG and it was their policy to reduce the perks for members. Upon check-in...the gals at the desk need to speak S-L-O-W-E-R...I know they say the same thing over and over...but honestly, she went on and on and it was difficult to understand. We also wanted to check in using two credit cards (so we didn't need to split the bill upon checkout. She couldn't figure out how that worked...the guy in the morning, upon checkout...was much more friendly about it and explained the process. May 18, 2014
Rated 2.0 out of 5.0 by Suitable but pricey For Cheney this is the high end place to stay. Not so sure the price charged is equal to the value you get. My room was near the pool which was busy and noisy. The refrigerator did not function and the hallway noise was high due to younger guests nearby. May 6, 2014
Rated 5.0 out of 5.0 by Back to the old HI Express! Again, very nice place to stay for the Killin Dinner Dance at EWU. Last year the shuttle stopped at 4 pm, which was a DISASTER. I asked that it be reconsidered for 2014's event and it was. Shuttle service/driver SUPERIOR! Our room was not ready upon arrival but the desk clerk took our number to call us; he was EXTREMELY helpful and courteous. Breakfast was very good, and women cleaning tables and restocking food items were very attentive and kept the tables picked up/cleaned off. VERY good experience again. Would definitely recommend this hotel. May 5, 2014
Rated 5.0 out of 5.0 by Comfort and Convenience When visiting Cheney for football, reunions, seeing the kid in college....this is the place to stay! Decent rates, convenience, and comfort with a breakfast buffet included! You can't go wrong here! May 5, 2014
Rated 5.0 out of 5.0 by Great place to stay in Cheney Very well kept up and clean. The bed and pillows were comfortable and I slept very well. A train could be heard in the distance but it did not affect my sleep. May 2, 2014
Rated 5.0 out of 5.0 by Handicap Room Although I am not handicapped I was put in a handicapped room. At the time I made the reservation I wasn't told there was nothing else available. The room itself was great as usual but I found the bathroom very uncomfortable to use. The shower set-up in particular was a problem and I ended up on check-out day not showering at all. I will travel to Cheney again in the very near future and will be staying at the property. All in all this is a great hotel. April 30, 2014
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