Rated 4.7 out of 5 by 31
Rated 5.0 out of 5.0 by DDD2 Home away from home
We have a student at Eastern, so we stay at this Holiday Inn Express a few times a year. We have always gotten great service and enjoyed our stay here. The staff is very friendly and attentive and the rooms are comfortable and quiet. The location is good with easy access to the university and freeway.
September 19, 2013
Rated 5.0 out of 5.0 by PSC1067 Helpful staff
Great property. Very helpful staff. Clean, comfortable room, plenty of room to work.
September 8, 2013
Rated 4.0 out of 5.0 by DSH57 Friendly staff
Our first time in Cheney. Staff was friendly and helpful. Bed was a bit softer than I like but otherwise the accommodations were excellent.
September 3, 2013
Rated 5.0 out of 5.0 by Divine Great Place to stay away from home
This is a perfect hotel for tourists who value restful and peaceful night. We stayed for a night on our way to Seattle, but after this experience, we plan to visit again for a weekend escape in Spokane to see what the city has to offer. We enjoyed warm reception during check-in and a very restful night. Jessika in the kitchen was awesome, she was so kind and thoughtful to give our kids take away snacks considering kids don't eat much and can become hungry quicker (It worked out for them) Jessika put up a positive can do attitude and smiled all through despite the hard work in the kitchen and was noticed going around to ask everyone if they needed anything. We will visit again and highly recommend this hotel to everyone.
August 16, 2013
Rated 5.0 out of 5.0 by Oz11 Great place to re-charge after long drive
Both staff and facilities were great!!! Easy walking distance to most of town and campus. Thanks for a great stay.
August 4, 2013
Rated 5.0 out of 5.0 by Sandy1946 Great home away from home!
We have stayed here before and as usual we enjoyed our stay. The rooms are well decorated, clean and comfortable. The staff is very friendly and helpful. Whenever we are in Cheney we will be staying at Holiday Inn Express.
July 21, 2013
Rated 5.0 out of 5.0 by Dawniebrook1222 Beyond My Expectations
Extremely happy with the quality of the accomodations and the service provided by the staff. Very clean, well cared for and luxurious - was happiliy surprised! The staff was professional, kind and attentive. The grounds and common areas were clean and inviting. Would definitely stay here again!
June 10, 2013
Rated 5.0 out of 5.0 by ThePilot The place is getting old
I have been using this hotel since the second day it opened. It really needs refurbishment (especially the common area carpeting). Otherwise, the staff is great.
May 16, 2013
Rated 4.0 out of 5.0 by Pete2 Great Stay
It was a great stay, except for some of the other guests. There we several sports teams (teenagers and preteens). They were not chaperoned appropriately and were allowed to roam the halls running and being extremely noisy. I would recommend curtailing pool hours to 10 p.m. when you have large groups of kids like this. Also chaperone's should be contacted immediately if there are reports of noise. Many of us were there will special needs children and adults, some of whom have sleep disorders. It would be great if these individuals had more quite surroundings.
The other minor complaint is that all the other sports teams were recognized on the reader board in the lobby, except for Special Olympics Spring Games. The Spring Games are in Cheney every year, first weekend of May. It would be nice if these kids were recognized too!
Accommodations, service and staff were great otherwise. We had a great stay.
May 9, 2013
Rated 5.0 out of 5.0 by my6sons We stay here regularly
The Cheney Holiday Inn Express is always a pleasant stay. From cleanliness, to staff, to location ... it's a top notch operation. We use the facility because we have a son attending EWU and they've treated us very well. They have our loyalty!
April 19, 2013
Rated 5.0 out of 5.0 by BTravel12 Great Stay!
Hotel is very clean, nice rooms, nice decor. I would stay here again!
April 2, 2013
Rated 5.0 out of 5.0 by MnM0104 Wonderful Staff
Our stay here was great, despite the thin walls the rooms are great and the beds were very comfortable. They allowed our girls volleyball team to make themselves at home in the dining area at night for our team dinners and movie nights. I can't say enough how great the staff was. We would definitely stay here again.
March 25, 2013
Rated 4.0 out of 5.0 by Bowstarz Campus Visit with relaxing evening
My daughter and I enjoyed our visit, as did her boyfriend and his mother. The staff found us rooms next to one another, and were more than helpful in accommodating our special needs. The rooms were large, beds very comfortable, and very clean. We enjoyed the hot tub and pool and were impressed with how quiet the rooms were, given the number of students that were there. Breakfast had lots of options which was perfect for my picky eater!
March 21, 2013
Rated 5.0 out of 5.0 by 2EWUtrackfans Perfect for us every time!
As parents of Eastern student athletes, we find ourselves in Cheney quite often throughout the school year and look forward to our stay at the Holiday Inn Express each time. The staff at the front desk is always so delightful and helpful regardless of what hour of the day or night we arrive! The property is always very clean inside and out and our rooms (we've had many over the years) have never disappointed us. The complimentary breakfast has always been just what we've needed and the staff takes pride in keeping the buffet tidy and stocked and the dining room clean. The Cheney Holiday Inn Express is perfect for us and we will continue to make it our #1 choice when in town.
March 21, 2013
Rated 5.0 out of 5.0 by Art5 Great place to stay
Staff remembers me when checking in.
March 16, 2013
Rated 4.0 out of 5.0 by leftyO Guest were a bit on the loud and careless side at night.
I found many of the guest to be loud and careless around other guests- especially in the evening with drinking to excess, and smoking outside. Generally a rude bunch with a "what's your problem buddy", attitude. Location of your property was perfect but I would not return during the State Basketball Tournament, again
March 11, 2013
Rated 5.0 out of 5.0 by MMason013 Always A Pleasure
I have come to visit Cheney often and I will only stay at this particular Holiday Inn Express. The staff is always friendly and I've always felt welcome. Plus the facilities are always clean and amazing and it's located in the perfect part of town so one is able to get around. And they do offer a shuttle to and from the airport which I also love and utilize. I will continue to come to this one and give my business no matter why I'm there.
January 24, 2013
Rated 5.0 out of 5.0 by IssyDad Great Value
Perfect location for those visiting students at Eastern Washington University. The entire staff is very helpful and friendly.
Breakfast is really good. In fact it was so good we didn't even go across the street to Starbucks for our usual morning coffee.
We will be back for sure.
January 15, 2013
Rated 5.0 out of 5.0 by Stefano45 Very Good HIE
The staff very helpful. The hotel was well run and clean. As a liesure traveller, I enjoyed staying here, and will again when we are in the area. We liked the location, and being near a Safeway.
January 9, 2013
Rated 5.0 out of 5.0 by lain18 Great place to stay
Always a great place to stay in Cheney. The rooms and staff are excellent.
January 4, 2013
Rated 4.0 out of 5.0 by LittleDude honest
I had left my earrings in the room after check out and contacted the hotel about returning them. At the time they didn't have record of them but said they would mail them if they found them. Two days later I recieved them in the mail. I thought I was just "out of luck" but pleasantly was surprised by the honesty of the service help. Because of that .. I will stay there again in a heartbeat.
November 2, 2012
Rated 5.0 out of 5.0 by jason1704 The best in Cheney.
This Holiday Inn is the only best hotel there is in Cheney,
Very nice and clean all around from the parking lot to the lobby, breakfast area, halls, and most important are the rooms, the rooms are very nice, clean, and big.
It's a stone throw to the Starbucks across the street and a short walk to the Safeway and a few restauraunts, the staff are friendly and courteous and helpful on getting me started with the Priority club.
Highly recommended for visitors, vacationers, and for those whor are working in and around Cheney for a period of time.
October 13, 2012
Rated 4.0 out of 5.0 by Cheyenne Suggestions
I hate the shower head...would like a nice adjustable massage style. That water saver is uncomfortable!
The train noise is a minus that you cannot control.
October 12, 2012