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Rated 4.6 out of 5 by 93 reviewers.
Rated 4.0 out of 5.0 by Friendly and Comfortable Our stay was very good. We were provided with what we expect from Holiday Inn... Cleanliness, friendliness, and a comfortable stay. August 24, 2014
Rated 5.0 out of 5.0 by Comfortable room and great service plus good breakfast I would recommend this Hotel to anyone. Since it is in a college town there are all kinds of beautiful people of all ages in the town. In addition, there are very close amenities that a traveler might need. August 22, 2014
Rated 5.0 out of 5.0 by Great Service and location! Enjoyed this location. I have never had a bad experience with any of the locations. This one is great. Highly recommended! August 21, 2014
Rated 5.0 out of 5.0 by HIE Cheney Good location, close to stores and restaurants, and nice spacious rooms August 19, 2014
Rated 1.0 out of 5.0 by Bad on a number of fronts There were a number of issues during this stay : -We asked for a quiet room. Unfortunately there are train tracks close by and train noise. Also traffic and sirens can be heard. -No internet available during entire stay. I called the front desk and was indicated they were aware and working on the problem. -the front desk called maintenance to fix a squeaky bathroom door but apparently no wd-40 or oil available to fix so they couldn't do anything. -lawn service started in front of our window shortly before 7am. Asked about the hospitality promise and not offered refund for no internet. I did receive a message that I would be awarded some member points for the problems. Not a relaxing stay unfortunately. August 17, 2014
Rated 4.0 out of 5.0 by Clean and comfortable Clean room, very comfortable bed and pillows. Nice location away from the freeway. Nice to have dumbbells in the fitness room. The internet access was spotty - maybe too many people on, but customer service was able to help me. If you're picky about breakfast you might want to bring your own. I prefer real oatmeal (they had instant) and fresh fruit - I'd like to see more healthful options but this was the typical hotel breakfast. Coffee was decent though! August 11, 2014
Rated 5.0 out of 5.0 by comfortable overnight stay We had plenty of room, comfortable beds in a quiet setting. Very friendly staff and quick check out. August 3, 2014
Rated 5.0 out of 5.0 by Great place to stay in Cheney Spacious clean comfortable rooms. Excellent friendly service and nice large breakfast. Highly recommend. August 3, 2014
Rated 5.0 out of 5.0 by Good Stay Very Clean, easily accessible fair price and comfortable July 30, 2014
Rated 5.0 out of 5.0 by Travel stop Traveling through the area and stopped for the night. This was one of the cleanest and nicest of the hotels during the trip. Would highly recommend the Cheney Holiday Inn Express. July 29, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel! This was a wonderful hotel. Clean, comfortable rooms and a friendly staff! July 28, 2014
Rated 5.0 out of 5.0 by Great service Everything about the stay was perfect. Staff was friendly and helpful from the minute we walked in until we left the next morning. Will stay again without a doubt. July 28, 2014
Rated 4.0 out of 5.0 by Excellent motel in Cheney Enjoyed our stay while attending our son's EWU orientation. Good location. Worth the price to stay at a nice motel in Cheney. July 25, 2014
Rated 5.0 out of 5.0 by Great place to spend the night Hotel is in a good locations, quiet and clean. Front desk staff were very helpful with directions to college campus and places for dinner July 22, 2014
Rated 5.0 out of 5.0 by Nice property, best place to stay in Cheney. The HIE in Cheney is the place to stay when on business or in town for a game. July 21, 2014
Rated 5.0 out of 5.0 by Cheney Jubilee We went to Cheney to Judge a BBQ contest at the Cheney Jubilee on Saturday and Sunday July 12/13th. The hotel staff was very pleasant to work with and our room was clean and comfortable. We would stay there again. July 16, 2014
Rated 5.0 out of 5.0 by comfortable bed, attentive staff and nice room it was a pleasure staying here and i would choose it again in the future definitely. July 8, 2014
Rated 5.0 out of 5.0 by nice quiet and clean, nice area, Safeway across the street. holiday Inn standard. I would stay there again July 5, 2014
Rated 5.0 out of 5.0 by Great hotel Hotel was beautiful from the outside, and very nice inside. Everything was very clean, beds were comfortable, and the breakfast was good. You can hear noises from the other rooms, and it was a little warm in the pool area. Other than that, we were happy. We will stay again when in Cheney. July 2, 2014
Rated 5.0 out of 5.0 by Clean and great service The room was clean! The service was great! My only complaint would be that we were not able to watch the Mariner's game on TV, could not get a channel that had the game on. Otherwise very pleased with this Hotel. June 25, 2014
Rated 5.0 out of 5.0 by Great customer service Overall a great experience. The staff was very friendly and responsive to my requests. The room was clean and updated and had good internet connectivity. The breakfast was good and there were some nice choices at breakfast. Overall a great value, especially considering the breakfast was included in the room price. Would definitely stay there again when traveling to Cheney or EWU area. June 22, 2014
Rated 5.0 out of 5.0 by Wonderful stay This was our first visit to the hotel which was centrally located in Cheney and close to Eastern Washington University. The staff was wonderful, the room was clean and quiet. Breakfast was good and offered plenty of options. All around it was a great visit. June 19, 2014
Rated 5.0 out of 5.0 by Great sleep Everything was great except for 2 things: NO PETS allowed AT ALL; and I had to go away and come back in an hour because my room was not ready. I tried to check in at 3pm and was called when the room was ready at 4pm. Unusual, because I made the reservations about 3 weeks before. June 16, 2014
Rated 5.0 out of 5.0 by very quiet place to relax We stay here every year at this time. It is always a great place to stay. I highly recommend it yo anyone. June 16, 2014
Rated 5.0 out of 5.0 by Great stay Great Stay, though I would change the adult time at the pool to an earlier time. Maybe an hour at 8pm or 9pm. June 11, 2014
Rated 1.0 out of 5.0 by Unpleasant stay The price was hiked up and the service was lowered. Stayed during the state track meet, the price was hiked up 45.00 over normal rate and the staff was short and seem to be very busy, to busy to take care of any request. I have stayed at several HIE for many years and this was the worse. June 10, 2014
Rated 5.0 out of 5.0 Nice Hotel Nice Hotel, but a little pricey. Similar motels were available at a lower cost. June 2, 2014
Rated 4.0 out of 5.0 by Friendly, co-operative staff A great resting stop just off the highway. Overall we had a good time at the HI express, staff very cooperative and helpful. Only disappointment, the breakfast selections :-( May 28, 2014
Rated 5.0 out of 5.0 by Great experience ! Love this place! Always friendly and helpful. The only change I would make is brighter lights in the bathroom where I do my makeup. May 27, 2014
Rated 4.0 out of 5.0 by Overall, a decent place. Stayed here for 2 nights on a vacation trip with my wife and daughter. The lady at the front desk was awesome, and friendly. She got us booked in without a reservation, and even found a money-saving deal for us. The room we were in was very spacious and clean, with a microwave, a fridge, and 2 sinks (bathroom and a bar sink). The only drawback of the room was that the microwave was above the bar sink, and difficult to use easily. A very nice touch was that the hotel supplies microwaveable bowls, and utensils, as well as dish-washing soap. The only drawback that we found was that the pool was quite cold. There was just no way that my 2.5 year old daughter or I could go in it. The hot tub was nice though. Shopping nearby was a great bonus, but there is no real sidewalk to get from the hotel to the crossing at the lights. You have to walk across the grass. The train tracks next to the hotel weren't much of a big deal. You could barely hear the trains roll through. The breakfast closes at 9:30, and I wasn't able to partake, although my wife says that it was a very good selection. All in all, a good place to stay, other than the pool temperature... May 26, 2014
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