Rated 3.9 out of 5 by 31
Rated 4.0 out of 5.0 出现方便，下次还会入住
December 6, 2013
Rated 2.0 out of 5.0 by aukry poor service and dirty room
No concierge when arrival. no smile service when answer customer's question.
Dirty room with uncleaned floor, wash basin(and wall) and shower room.
Only towel and bed were ok, others didn't like a holiday inn express hotel.
November 26, 2013
Rated 4.0 out of 5.0 by alberttt0136 离武侯广场较近，真的很快捷
November 24, 2013
Rated 5.0 out of 5.0 by dt1974 Walk In Guest
On 11/21/2013 and After being turned away from nearby Chengdu Airport Hotels. Due to Hotels being fully booked. I got in a taxi and instructed taxi driver to take me to Holliday Inn Express in Wuhou District. I called the Hotel and requested for the Hotel to speak with the taxi driver and give directions to the hotel. As I do not speak Chinese. With in minutes I found myself in front of the Holiday Inn Express and was immediately greeted by staff. Upon Check Inn, Ms. Winnie was very helpful in my needs. At first she offered that as a walk in guess only rooms available were twin bed rooms. As I gave her my IHG Gold Elite Card I was automatically upgraded to a deluxe room with 1 queen bed. And since I had to check back out very early in the morning for an early flight. Ms. Winnie had a small sack breakfast in a brown bag ready for me as the breakfast room was not yet open... I would strongly recommend this hotel to all of my friends as the staff are very friendly, service was above and beyond the call of duty. Next time I am in Chengdu, I will not be staying anywhere else but Holiday Inn Express in Wuhou... Thank you Ms. Winnie and to the staff of Holiday Inn Express for the 5 star treatment that I was given during my 1 night stay at your hotel.
November 22, 2013
Rated 4.0 out of 5.0 by Yuan totaly good
the hotel located downtown
but little far from subway station
the hotel keep good quolity of Holiday Inn Express
room is clean breakfast menu room silence also good
November 18, 2013
Rated 5.0 out of 5.0 by varun Super location and a great hotel
Stayed at this hotel over 5 seperate days in a 10 day period. An excellent hotel for chengdu. Locatoion wise, Its arounbd 20-25 minutes away from the international airport and a 60-70 RNB taxi charge. Its also a 15 walk from the famous Jinli streetand wuhou temple of chengdu or a 10 rnb taxi fare.
Service is top notch. Personelle behind the reception have a very good command over english and serve always with a smile. No reuest is ever too much for them.
Used their baggage store facilities on 4 occasions for a day each and never had any issues. Complemetary bottles of water served. Rooms wise, as always,was of very high quality. Great beds and clean linen - perfect for a good nights rest.
Only negative feedback, or more so, a coment would be that the hotel is near the very busy 2nd ring road, which means that it is not particularly quiet. That being said, the sound proofing does seem to keep out most of the cacophony outside although not 100%.
On the whole would gladly stay here when at chengdu and glad to recommend it.good job by the tam at holiday inn express wuhou. Thanks.
November 3, 2013
Rated 4.0 out of 5.0 by myjuventus 总的来说还可以
October 28, 2013
Rated 1.0 out of 5.0 by dadoronron good location for transport, below standard food for western guests
Location is served by good public transport to all parts of the city.
Staff were pleasant,
The room was not fully cleaned and I was standing in dirty water by the time i had completed my shower.
I gave the breakfast a miss after looking at the food on offer; The choice for a westerner was not good and the quality was poor; my Chinese wife thought that it was just acceptable for her but not of good quality.
The hotel was very busy with Tour parties and I think that is the setting the standards . I have changed my next Chengdu weekend back to the other IHG hotels in Town.
Overall not upto the standard i have become used to with IHG hotels.
October 24, 2013