Rated 4.0 out of 5 by 580
Rated 5.0 out of 5.0 by Deedeet Vacation
This is a very nice hotel and clean. The staff is very nice and helpful. This my second stay at this hotel.
June 26, 2016
Rated 4.0 out of 5.0 by dtaylor96 Great little place in Cherokee - Even better once updates are finished!
This is a great little place to stay in Cherokee. I believe it will be even better once they finish up the updates.
Friendly staff, although with the number of people they had staying there and the renovations, I think they could have used a couple more people.
My only real disappointments were:
1) The mattress needed to be updated (getting a little too worn)
2) The bed skirt was dirty.
They were renovating the rooms on our floor, so I am thinking our room was next.
The rest of the room was very clean.
We would stay here again.
June 25, 2016
Rated 5.0 out of 5.0 by pier lady comfortable bed good service
The overall stay was good. we enjoyed the hotel. our room was comfortable and close to the elevator. We were on the 2nd floor. The staff was gracious and accommodating. The grounds are clean outside. I have put this chain of hotels on my list to stay when traveling. The complementary breakfast was perfect. I ate cereal just enough to start eh day.
Thank you for being clean and welcoming!!!
June 22, 2016
Rated 5.0 out of 5.0 by Libley Good Location and very Friendly Staff
This property is under going renovations but the location and the very friendly and helpful staff make up for any construction. There is some hall noise, but it is only from people going and returning from the Casino and does not last long. We felt very safe during our stay.
June 20, 2016
Rated 4.0 out of 5.0 by jtn1 Great stay
This was a one night stay on the way to the Smokey Mountain National Park,
Comfortable hotel in a great spot.
June 20, 2016
Rated 3.0 out of 5.0 by Black Jack 21 Good Location
Good location, quick and easy access to casino. Signage out front is small and easy to overlook when driving by the hotel. Room was adequate but lacked any real quality items. No exhaust fan in bathroom (not a good idea). Hotel had a terrible odor throughout. Continental breakfast is very limited and disappointing (only ate once in 5 days). Staff performance was satisfactory. Housekeeping staff did a good job on the room.
June 20, 2016
Rated 1.0 out of 5.0 by donothavetimetodiscussit Very smokey
Full of smoke thru out hotel and room including bed linen and towls
June 16, 2016
Rated 4.0 out of 5.0 by GWCHEERDAD1 WORK STAY
Hotel staff very friendly but no recognition as a spire member or an upgrade offered. very close to customers in the are. will stay here again when in the area.
June 15, 2016