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Rated 3.6 out of 5 by 59 reviewers.
Rated 5.0 out of 5.0 by Great Stay at HIE!! We stayed for two nights in a beautiful non-smoking room on the fourth floor. Everything looked very clean and the room still smelled like Clorox from its cleaning. The staff were some of the nicest people I have ever seen in a Hotel. They were friendly every time I walked past the front desk or had a question, even the maids and breakfast cooks were extremely friendly! My wife and I greatly enjoyed our stay, and would stay there again in a heartbeat. The location of the Hotel was a huge plus. It sits on a road with only one other Hotel and a condo complex nearby, but is not far off the interstate or far from the shopping mall. It was the perfect location! February 27, 2014
Rated 5.0 out of 5.0 by great service great stay would need 2 washer dryer instead of one will return thank you February 24, 2014
Rated 5.0 out of 5.0 by friendly staff The staff were great, very friendly and helpful. I enjoyed my stay January 27, 2014
Rated 5.0 out of 5.0 by Comfortable bed and excellent customer service. Myself,along with 4 of my AKA Sorority sisters came into town For an Ivy Beyond The Wall Ceremony. Monica, Dru, and the rest of the staff provided excellent service. The hotel was nice and clean and the rooms are spacious. My roommate left her medicine, and when we got home, from a four hour drive, the hotel had call and left a message that the medication had been left, and it would be mail to us. We would like to say thanks for a great stay and would recommend this hotel. January 20, 2014
Rated 1.0 out of 5.0 by No hot water and lights not working properly To whom it may concern this was quite possible the worst Holiday Inn Express experience ever. I am a Platinum Member and will not recommend this hotel to anyone. When my wife and I checked in the staff was super polite. We were placed in a regular room. Every other hotel we have stayed in we were upgraded to a suite due to platinum status but not here. We get to our room and one of the lights above the sink was out and the the light in the shower would just flicker like it was going out. We informed the staff and were told it would get fixed and it was then that they upgraded our room. We got to our new room, a suite, and the shower was not working properly and we have to inform the staff about that. They fixed it. The icing on the cake of a bad experience was the lack of hot water. The water in the room would only get warm and soon after turning it on we were in the cold. This should not happen at a hotel. Hotels don't run out of hot water. All this caused my wife and I to check out early and find a better hotel. We went to Staybridge Suites and the experience was awesome. There is a reason why this Holiday Inn Express only has a 3.6 rating. I will never suggest this hotel to anyone even though the staff was friendly. January 12, 2014
Rated 5.0 out of 5.0 by Great Service My check in clerk was super nice and very accommodating. She gave great customer service... January 3, 2014
Rated 4.0 out of 5.0 by A superb stay. A superb stay facilitated by an impressive desk staff that were more than eager to assist us through our holiday stay there. Dru and Nikee went above and beyond their responsibilities and insured that we had a very comfortable stay as we traveled with our new born. December 14, 2013
Rated 5.0 out of 5.0 by Wonderful ambiance for the holidays!! The interior is set for the holidays bringing with it a feeling of comfort and home. Always, a greeting and smile from the staff. Enjoy my frequent visits, utilizing this hotel as a base for work. December 10, 2013
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