Rated 3.7 out of 5 by 92
Rated 3.0 out of 5.0 by cntrygirl Wonderful Staff, room needs much improvements
I am from Chesapeake, I live about 3 hours away. The purpose for my visit and stay is my brother is dying of cancer. He has very little time left on this earth.
I will say, the staff, was absolutely amazing, with their kindness. After they learned of the reason of my stay, they were always asking, is there anything we can do for you, to make this easier on you. Just let us know, feel free to pick up the phone at anytime. Their kindness and compassion was absolutely , truly beyond of what I could have ever asked for or expected. Each and everyone one, were so kind, caring, personable, and you could tell they all love what they do, they love their jobs and they love people. To many times you go into places and you can automatically tell people just hate their jobs, you staff was the total opposite. Yes I had a few problems with my room. I am not one to complain at all, but I had too. They were on top of it, they took care of the problems as best as they could at that particular time, but made sure they were corrected. I was disappointed with my room, I feel the hotel needs some major up grades , but the staff is top of the line and you cant ask for any better. I will be going back down for however long my brother is alive to visit a couple times a week, and I will stay at this location, just because of how wonderful the staff is. I got to know pretty much each and everyone of them and I really love them all, except for the maint. director , who gives ugly glares, and attitude and makes you feel like you are not welcomed or like and like you are just wasting his time. One other thing THE HOTEL WAS ALWAYS SO HOT, IT ONLY COOLED DOWN AT NOT. THE HEAT AT TIMES WAS STIFLING IN THE HALL WAYS, JUST EVERY WHERE.
July 29, 2014
Rated 4.0 out of 5.0 by Vacationmom123 Excellent breakfast and clean room and bathroom
We had a good stay and will probably come back next year on our way to OBX.
July 28, 2014
Rated 5.0 out of 5.0 by Jeffery84 Great Staff and Rooms
The staff was great and the room was also great. Location was wonderful.
July 28, 2014