Rated 3.6 out of 5 by 125
Rated 5.0 out of 5.0 by Willis P Exceptional Hotel and Staff
The Holiday Inn Express experience is one of the best I have had in recent years. I have traveled extensively over the last 20 years and have stayed at most major brand hotels. Albeit, a five star hotel will give a five star experience, the overall experience at the Holiday Inn Express Chesapeake is unparalleled, including other HIE hotels, The difference and the x factor is the the attentive staff. From the Christine and property manager Shashi to front desk personnel, Whitney, Dru and Monica to other staff Sabrina and Britney, the staff is wonderful! They should be commended and are an asset to your organization!
September 17, 2014
Rated 3.0 out of 5.0 by cmh6652 Good Price, good service, needs updating
The price was right, the room was not. For a Holiday Inn I expected more. Very outdated and in need of repairs. The hot tub had buttons missing, and the cold and hot water were reversed. TV stand was broken so I had to be careful tilting it or turning it. Furniture and carpet were in need of a deep cleaning. However, the bed was immaculate and linens clean and fresh. Slept very well. Food was good and had a nice selection. The fresh baked cinnamon rolls were great. Coffee adequate. Front desk service was friendly and helpful. Not sure if I would stay here again unless I had no other choice or they were recently remodeled.
September 16, 2014
Rated 5.0 out of 5.0 by Jo/Ja Great peopleare employed here.
Great place to stay and relax. Nice people, clean rooms, good breakfast. Easy check in and check out.
September 8, 2014