Rated 3.9 out of 5 by 168
Rated 4.0 out of 5.0 by Kevandellie948 Great location, nice room but shame about the Breskfast experience
Nice friendly staff throughout. Rooms are a bit small but are clean, comfortable and well equipped with everything you need for a city stay.
The only thing that let it down was the breakfast experience. We got to the dining room at 8.55 am, waited in a queue for 35mins for hot food only to get a couple of sausages to go with our beans and scrammbled egg. Along with approx 25 other very dissapointed people.
Shame really, but would recommend to friends & use again .
December 5, 2013
Rated 2.0 out of 5.0 by Mel12 Uncomfortable bed but nice staff
Very uncomfortable nights sleep because the bed was awful, which was made worse by drunk girls slamming doors from 1 till 5 am. Also even though booked months in advance and was at check in early they gave us twin beds but did not tell us this at reception so when eventually went to the room hours later we're told it was too late up change. This was for a birthday weekend away got myself and my husband.
December 4, 2013
Rated 5.0 out of 5.0 by squigs68 does the job, bed and breakfast
great hotel , stayed for one night ,room small but everything you need , nice and clean, breakfast was lovely, would defo stay again, fantastic location and free parking was an added bonus
November 28, 2013
Rated 4.0 out of 5.0 by eirawen Good location and friendly staff
We stayed for the one night just as a bit of a get away for us and our 5yr old daughter. We came by train and although the hotel is the other side of chester we had no problem jumping on a bus to the city centre from where it is just a 5 min walk. The reception staff organised a taxi for us to get back to the station. The room was comfortable but basic as you would expect for the price. However a couple of little niggles were that it was a bit chilly in the room even with the heater on full and also the wifi was painfully slow and we couldn't get it at all in the room as advertised. As far as budget hotels go we all had an enjoyable stay with a good FREE breakfast the following morning.
November 27, 2013
Rated 4.0 out of 5.0 by Jul1e Great stay but no restaurant
We really thought the hotel was great, clean and well presented and it was most probably my fault for not reading the description of the hotel but I was so surprised when asking to book a table for dinner to be told there was no restaurant . The staff were really helpful and recommended a very pleasant restaurant
So all was well in the end, but I was a little disappointed .
November 26, 2013
Rated 5.0 out of 5.0 by Hoppo231 2 night trip to Chester..
"Stayed here for a 2 night visit to Chester.. Hotel was easy to find & locate free car parking next to Chester Race-course,Check-in was excellent & we were given the room type & location I requested when booking our 2 rooms. Rooms were good & clean & everything you would want from an Express Hotel... Free breakfast was included & everything was provided as described on Holiday Inn website & we all enjoyed it in a relaxed & friendly atmosphere.. Check out was spot on.. Their were 4 in our group & we were all pleased with the hotel location to town center (5 minute walk) all the staff were friendly & helpful,also the drivers of the golf buggies that provided free evening transport to the "White Horse" restaurant situated on the Race-course & a 2 minute ride away..& well worth a visit as we went both evenings..We cannot fault this hotel & will return again,well done to all staff ..!! :-)"
November 26, 2013
Rated 5.0 out of 5.0 by kpaek Great service
Very kind staff and great service made the place feel like home.
November 19, 2013
Rated 5.0 out of 5.0 by Gill25 Excellent hotel
This is the second time I have stayed at the Holiday Inn at Chester and once again everything about our recent stay was brilliant. It is located so conveniently so as to be able to easily walk into the city centre. The room was very clean and comfortable. All the staff we dealt with were very polite and helpful - we noticed that the young lady on duty during breakfast was very calm and helpful even though the dining room was very busy. We had a super weekend and will confidently recommend the hotel to friends.
November 13, 2013