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Rated 3.9 out of 5 by 101 reviewers.
Rated 1.0 out of 5.0 by Sleepless in Chester Missing mattress cover, one sheet between mattress and us. Too noisy - from above, next door, and the interstate. Missing mini refrigerator. Poor Customer Service handling our complaint. Only partially refunded by Hotel Management. August 21, 2014
Rated 4.0 out of 5.0 by Hotel Stay All was well but the room was not really a room for a handicapped person in a wheelchair More space for moving about is needed The beds shifted position on the floor when attempt to move from wheelchair to bed Commode should not be so low August 21, 2014
Rated 5.0 out of 5.0 by Great value I stay here on business and always enjoy my visit. Could use more TV channels though August 20, 2014
Rated 5.0 out of 5.0 by friendly counter staff great services, friendly staffs, comfortable bed, and great food! August 20, 2014
Rated 5.0 out of 5.0 by Excellent hotel just outside New York Comfortable, clean and modern rooms. Excellent and friendly staff August 19, 2014
Rated 5.0 out of 5.0 by Easy access, courteous Friendly Staff, Comfort, Clean I enjoyed my stay very much. The accomodations were clean and comfortable. The breakfast was great. The staff was very accommodating and nice. I liked that we could exit and enter thru the door by the parking area. August 13, 2014
Rated 5.0 out of 5.0 by friendly staff and great service. staff was friendly. service was great. breakfeast was excellent. room was clean. beds were a bit on the soft side. great location close to highway. August 9, 2014
Rated 2.0 out of 5.0 by Some good, some horrid I stayed here while on a drive from New England to the Midwest, and this was as far as I expected to get that Thursday. Starting from my arrival late evening (~8:30 PM): (Plus signs are positives, minus signs are negatives, multiple negatives show extra emphasis) + Friendly front desk staff on check in - No "IHG Club" freebie - no bottle of water, bag of chips, whatever -- Public hallways, both first floor and third floor, and elevator were filthy - I do not think they had seen a vacuum in a week. -- Elevator was blazingly hot -- Third floor was blazingly hot + Room was clean and well made up - Room smelled STRONGLY of chemically pine. My nose became accustomed, but I noticed it again when I returned from breakfast. - A/C coils were partially clogged, which could be seen through the vents. +- Room was 76 and the fan was off when I arrived, took 90 minutes to get it down to 70. + Breakfast area was clean, and breakfast food was plentiful and fresh. --- VERY unfriendly front desk staff on checkout Summary? I won't stay here again. August 5, 2014
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