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Rated 4.3 out of 5 by 330 reviewers.
Rated 5.0 out of 5.0 by Nice people make a nice place to stay We stayed here while attending a wedding at West Point. All the staff and workers at the hotel were pleasant and friendly. The pool could have been a little cleaner but the water temp was comfortable. There are so many breakfast choices that everyone should fine items they like. Overall the hotel was quite and relaxing. June 15, 2016
Rated 4.0 out of 5.0 by need more towels in room; breakfast good; poor drapes made room too bright 4 stars, need more towels in room; breakfast good; poor drapes made room too bright in the am June 15, 2016
Rated 5.0 out of 5.0 by Comfortable Beds! We enjoyed our stay at this hotel. Great bargain for the money. June 13, 2016
Rated 5.0 out of 5.0 by Very accommodating and personable staff We stayed for 2 nights at the Holiday Inn Express in Chester for our son's wedding. We booked 4 rooms and had about 10 rooms filled in our block of rooms. The staff was exceptional: from Heather, the Sales Manager, to Adrian and Monique at the Front Desk, to Nicole and Diane who cleaned our rooms, we loved our stay! The staff was very accommodating -- helpful with details over the months of preparation. Once we came for our weekend stay, the staff was available and engaged in our stay, making us feel like we were all working towards the same goal of having a wonderful time. Thank you to the management for allowing your staff to be personable and available like they were. And, thank you to Heather, Adrian, Monique, Nicole and Diane in housekeeping, Liz, the Housekeeping Manager, and the young lady who supplied the beautiful breakfasts. June 7, 2016
Rated 5.0 out of 5.0 by Brief stay to attend a wedding Holiday Inn Express at Chester was a warm, welcoming stop for me and my family while we attended the wedding of our son. The accommodations were lovely: comfortable, clean, quiet room. Nice breakfast in a simple setting. Fun in the pool with the small children in the family. But most of all, exceptionally friendly and helpful staff. June 3, 2016
Rated 5.0 out of 5.0 by Good Location Nice location. Fun indoor pool for the kids! Close to restaurants June 2, 2016
Rated 5.0 out of 5.0 by Nice night I stayed the night here because my husband and I had a wedding to attend in the area. We had a nice comfortable stay. only thing was that the AC wasn't that great. It wasn't that cool in the room, but I am sure that is an easy fix for the staff. Room was clean, staff was friendly. May 31, 2016
Rated 5.0 out of 5.0 by Excellent Hotel the pool is great, the rooms relaxing and clean, great guest service. May 31, 2016
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