Rated 4.6 out of 5 by 189
Rated 5.0 out of 5.0 by Rocket_Man Holiday Inn Express Selfridge stay
This is a very clean hotel with a fresh appearance inside and out. The staff is one of the most friendly, professional staffs I have encountered in years. I would stay here any time I got the chance.
July 25, 2015
Rated 4.0 out of 5.0 by Williams57 Great Time
We arrived about 10PM. The front desk young lady was extremely friendly and helpful. We couldn't find a luggage carrier so she searched the hotel floor by floor to find it for us. Later, while getting ready for sleep I found what looked like gum on the sheets. Sheets were otherwise clean. I went to front desk. The night person, Frank, had started. He genuinely felt horrible about it. He gave us clean sheets, a discount, and added reward points. The next morning I found a handwritten note from Frank again apologizing for the sheets. Later in our stay I talked to the acting manager, Sarah, who was also very friendly. Things happen when traveling and its this kind of genuine service from staff that get me to write these reviews.
July 24, 2015
Rated 2.0 out of 5.0 by babban Room had bad smell.
Room had bad smell. We asked the staff to change the room and the other room also had bad smell.
July 21, 2015
Rated 5.0 out of 5.0 by Creative Carrie Great room and great breakfast.
We stayed one evening after driving a long way that day, so it was good to get into a nice, clean, well appointed room with a very comfortable bed. Breakfast in the morning was great.
July 17, 2015
Rated 5.0 out of 5.0 by Billy Batt Nice people and nice location.
Baby shower for my wife and Golf for me. Many easy to get to shops.
July 15, 2015
Rated 5.0 out of 5.0 by rbratt Enjoyable stay...but...
As a frequent traveller and having stayed at this hotel several times in the past, I found the service to be outstanding. The check-in was efficient and friendly. The only complaint that I could make is that we were put in rooms on the ground floor and the rooms above had children who ran around until midnight. As a parent who travelled with young children we were always careful to make sure that they did not do this or we requested rooms on the ground floor to ensure that they did not unduly disturb other guests.
July 15, 2015
Rated 5.0 out of 5.0 by nanacarrol great accomadations and service
staff was very knowledgable and courteous at all times.
Front desk day person was extremely helpful.
after leaving the lights on my car overnight, the batter was dead, and she assisted me with jumper cables to start my car. I was very impressed by her thoughtfulness.
July 15, 2015
Rated 4.0 out of 5.0 by MASON MICHIGAN MASON MICHIGAN
COMFORTABLE AND CLEAN. ACCOMMODATING STAFF, QUIET EXCEPT IN THE MIDDLE OF THE NIGHT. GOOD LOCATION TO VISIT LOTS OF DETROIT SIGHTS.
July 14, 2015