Rated 5.0 out of 5.0 by poolboypaco Business
I very much enjoyed staying at this property. I was looking for a place to get pizza a thelady at the desk make a great recommendation. Very nice staff and great value.
January 24, 2013
Rated 2.0 out of 5.0 by TimB IHG Platinum member/Starwood Platinum/Lifetime Gold member
Unfortunately I need to amend my last review. I needed to extend my fiancee's stay at this property so I did the same thing as last night by booking the room withn points, then calling the property and adding my fiancee to the reservation, letting them know that I would not be there. Spoke to a very nice lady that afternoon who added to the reservation and assured me that she would be well taken care of. My fiancee arrived just as the night person was coming on shift. This individual was the one the we all regret coming across. Rude and demanding the reason why I was not there, requiring a reason why points were being used for a leisure and not business, then proceding to give my fiancee the worst room on the property. The lady from the previous shift was clearly disturbed by the treatment toward a guest and tried to buffer this situation by offering amenities before she left. Because of the closeness of the property, we will continue to stay here unless we have to deal with this person. Hopefully management will address this issue but until then, this person is obvisly on some type of power trip and I would adviise priority club members to check in before 11PM.
January 1, 2013
Rated 4.0 out of 5.0 by TimB IHG Platinum Member - Starwood Platinum/Lifetime Gold Member
Booked a room with points for my fiancee using points, then called the property and added her onto the reservation with no problems. Room was spacious with the only issue of low hunidity which is common for most hotels. Breskfast was fine, always nice to know what you are getting consistancy from property to property.
December 31, 2012
Rated 5.0 out of 5.0 by wingman191 food
breakfast bacon very greasy and extremely thin. i can nearly see through it. a turkey bacon that is healthier would be great. eggs are good. pancake or waffle maker would be a bonus. we always enjoy are stays with your brand and always recommend it.
December 21, 2012
Rated 5.0 out of 5.0 by rnyng Location and restaraunts
The location is easy to access from I 94. There is a good variety of restraunts near to facility.
December 5, 2012
Rated 5.0 out of 5.0 by Mike311 Excellent staff at this location
Dear Priority Club
I would like to recongognize your outstansing staff at this location. I wish all of your hotels treated me this well.
Thanks
Mr Saridakis
December 4, 2012
Rated 5.0 out of 5.0 by Ray391 Thanksgiving Holiday...
In town for a late holiday meeting and the staff of this establishment made sure we were comfortable and taken care of... The desk clerk even brought out the cookies early just for us...
Thanks you for making our away from home holiday adventure fun and comfortable....
November 29, 2012
Rated 5.0 out of 5.0 by BusinessTraveler74 Clean hotel, great value and service.
The hotel had large, clean rooms and a very helpful team at the front desk.
November 26, 2012
Rated 4.0 out of 5.0 Executive Suite
The staff was excellent. Everyone smiled and made sure we were doing well. The property was very clean. The pool was in great shape and also clean. The breakfast was well stocked, and maintained. We opted for the Executive Suite as an upgrade for my wife's birthday. The furnishings and layout of the room was just OK. I expected more from the best room in the hotel. A lot of open / empty space in the room that could have been made more useful with just a table and chairs. The furnishings were typical hotel grade, nothing "Better". Still, it was a good experience at a nice quiet hotel. Overall a pretty good value.
November 25, 2012
Rated 4.0 out of 5.0 by GVIV Desk Clerk
The night I arrived the Desk Clerk went out of her way to help me get settled, find a restaurant and feel welcome. Excellent service, she went above an beyond the normal expectations.
Well done!
November 20, 2012
Rated 3.0 out of 5.0 by WJP547 Poor communication - No national TV channel
After being out all day I come back to my room to watch a program on ABC and find it s not working. I call the front desk and they tell me it is a fight with direct tv. The clerk the next day tells us it was a bad box. Further checking revealed there is no issue with direct tv in that area (with other establishments), so I'm not sure what the truth is.
Very disappointed that I was not able to watch the event on tv. I could have stayed where I was eating dinner and watch the event.
October 14, 2012