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Rated 4.4 out of 5 by 88 reviewers.
Rated 5.0 out of 5.0 by Excellent Stay I am a huge fan of Holiday Inn. I use Holiday Inn for all my travels and always get the best of everything for the quality of money. I always book direct with the Hotel and get the best deal. Keep up the great work. February 27, 2014
Rated 5.0 out of 5.0 by Excellent room and service Very clean, comfortable, and high end appointments. Will stay here again. February 5, 2014
Rated 5.0 out of 5.0 by Great place to stay when arriving here i was greeted by Walter at the front desk and he was very friendly, knowledgeable, great to talk to , and very helpful. I will definately stay here again. I needed some plates, silverware and he brought that to my room with no hesitation, Thanks for the wonderful stay and i look forward to staying again. February 4, 2014
Rated 1.0 out of 5.0 by Not clean Hairs found in the bathtub, had to be moved to another room. I would not stay here in the future due to questionable cleanliness. January 12, 2014
Rated 5.0 out of 5.0 by Excellent emergency stop We have stayed twice in the last few weeks as the weather kept us from making it 100 miles home The rooms are very comfortable and breakfast is great. Hopefully we can try out the pool on our next visit. A little more expensive for our retirement income, but glad to have a lace to stay. January 7, 2014
Rated 5.0 out of 5.0 by Awesome stay/ Outstanding service Front desk staff was very friendly and went above and beyond the call of duty to ensure a flawless check-in. Great breakfast with ample selections. Overall, Solid value in every respect and easy recommendation to fellow travelers. January 2, 2014
Rated 5.0 out of 5.0 by No title We stopped at this property after a 12 hour drive and found it met or exceeded all expectations. Clean and comfortable at a Avery reasonable price. Staff was attentive without being intrusive. Nearby good value restaurants with excellent carry out. We will stay again soon. December 31, 2013
Rated 5.0 out of 5.0 by Quiet and very restful stay. We stay here every Christmas for about a week and enjoy our home away from home. Very friendly staff that goes the extra mile to make our stay perfect. Temperature control in the room worked perfectly without a overly noisy system that runs all night. Forgot our USB charger and they had one for us to use while we were there. December 29, 2013
Rated 5.0 out of 5.0 by Great complementary hot breakfast We were very happy with your front desk personnel Walter, he was very professional and kind, The evening we checked in there was a large group of hockey boys that were playing in a tournament the next day. We watched what great professional care Walter gave to the boys and their families. I think he was far one of the best desk clerks we have had at a hotel. He was also there in the morning when we checked out, still just as pleasant. December 3, 2013
Rated 2.0 out of 5.0 by so so Room could have been cleaner.They told us the breakfast was would be ready at 6 30 and the cold stuff was out but non of the hot.As we were leaving for the Packer game we didnt have time to wait.There were kids running up and down the hallways till after midnite.So didnt get a goodnite sleep.I tried calling the front desk and nobody answered. December 2, 2013
Rated 3.0 out of 5.0 by Ok just a bad night Windows where not sealed and the wind was howling which made a whistling noise. Then woke up to go to work and the shower would not work. Upon checkout I told the from desk that the windows howled and the shower did not work. The response I received from the desk staff, "You were able to bathe right". Needless to say that response was unexpected. I have stayed at this hotel for over 60 nights just this year, and was turned off by the response I received from the front staff. I will be staying in the area for another month and will try another hotel nearby. I am sorry that this happened because the other nights were better. November 29, 2013
Rated 5.0 out of 5.0 by Wonderful Service Stayed here during my radiation treatments at McLaren hospital and it was wonderful! I was exremely comfortable and able to rest. it was near shopping centers and restaurants so I could go out when i was feeling up. I was a little bummed the pool was down when my grandson came to visit, but he was delighted with the free cookies every evening! November 19, 2013
Rated 5.0 out of 5.0 by multiple visits This was my third visit to this location with each more enjoyable as the first. warm cookies after a long day's work and great location. October 13, 2013
Rated 5.0 out of 5.0 by Great service, good location I have travelled in the area 4 times in the last 6 weeks for business. My schedule has changed over this time, and this HIE was great to work with to accommodate my changing needs. September 27, 2013
Rated 5.0 out of 5.0 by Thank you for making our visit a pleasue! We recently stayed at the Holiday Inn, Chesterfield, Mi before attending the Retiree Appreciation Day at Selfridge ANGB. We found the staff accommodating, the room clean, the bed comfortable, and the breakfast quite nice. We will definitely stay with them again. September 24, 2013
Rated 5.0 out of 5.0 by Clean, comfortalbe and great service We enjoyed are stay and the service was great and the staff very helpful. We would recommend and stay at the Chesterfield Holiday Inn Express. September 15, 2013
Rated 4.0 out of 5.0 by Internet Had difficulty at times connecting to the internet. The signal strength in my room was not full strength. September 9, 2013
Rated 4.0 out of 5.0 by Very friendly staff My husband was sent here to work for a week and I decided to go along just to get a relaxing week away from the six kids we have. It was so nice to be greeted everday with a smile by both the front desk and house keeping. Everyone was so nice and treated me as a friend rather then a client. The rooms were nice and relaxing and the staff was great. It's close to many great places to eat and shopping as well. I especially enjoyed the chocolate factory around the corner. I would stay there again for sure. September 5, 2013
Rated 5.0 out of 5.0 by Your beds are the most comfortable I would recommend Holiday Inn to all my Family & friends September 3, 2013
Rated 4.0 out of 5.0 by Overall Clean comfortable rooms, beds were very comfortable,accommodating and friendly staff August 28, 2013
Rated 1.0 out of 5.0 by Does Platinum Elite status matter? I advance-booked a room for last Thursday & Friday. We were going to attend a Tigers' game on Thursday and had a local wedding on Friday. However, my plans changed: Father-In-Law had open heart surgery and my Aunt died. I had tried to change the reservation, but the person-on-the-phone-line stuck to her "corporate guns". I reluctantly used one of the nights. I stopped by the front desk to check out and explain that the room would not be used the 2nd night. However, the front desk person, who seemed new on the job, was TOO busy with her phone conversation with an apparent manager/trainer. I stood there for a few minutes, but finally walked away... Disappointed Long-Time IHG Supporter, Dan R. August 27, 2013
Rated 3.0 out of 5.0 by Bad Internet I am a regular Holiday Inn customer and did recommend this property but was not very happy with the internet. Not only did I need to sign in the password every time my computer was restarted but it was an extremely slow connection. It reminded me of my old dial up AOL days! Every page loaded slow. I do not think it was the traffic load because it was the same at 4:00am. The hotel itself was clean and the workout area was small but had good quality equipment. Breakfast was fine. August 24, 2013
Rated 5.0 out of 5.0 by Excellent accommodations with a very helpful and polite staff My sister and I have stayed at the Holiday Inn Express in Chesterfield, Michigan approximately once a month during the summer months this year. I can't think of any way this hotel could make it any better or more relaxing after traveling quite a distance. I appreciate the wake up calls to get us on our way early in the morning. I recommend this Holiday Inn Express to any one traveling in this area. I only wish that they would put out a sign on Gratiot Avenue showing where the hotel is. We had to hunt for it the first time we came up last year and still have to keep a close watch for the sign out front that doesn't even list the Holiday Inn Express on it. Hope you will correct that!! August 22, 2013
Rated 5.0 out of 5.0 by Comfortable Bed and friendly staff Room was great. Staff was friendly and supportive of needs. Required an electrical outlet for my boat. The staff showed me locations and assisted in finding a convenient parking spot. The housekeeping crew did a fine job keeping the room clean. August 21, 2013
Rated 5.0 out of 5.0 by Comfy bed, Great breakfast. Went on a last minute business trip with 3 customers and this place scored big points with all of us. Had a late check in and the front counter was speedy and efficient on getting us all settled. Quiet comfortable rooms, great breakfast, close to everything. August 16, 2013
Rated 5.0 out of 5.0 by Hotel was great This stay was very comfortable. The staff was friendly and provided us with whatever we needed during our stay. Front desk was very attentive and provide e tea help when we required it. I would recommend this site to anyone. August 12, 2013
Rated 2.0 out of 5.0 by Must have been the wrong day? I am a Priority Club member and stay at IHG properties weekly but first time at this location. Desk clerk did not inform me the elevator was out of service until after I checked in and was placed on the third floor. Well okay, I am fit enough and can handle it. Next I changed and headed to the fitness room. 90 degrees outside and almost as warm in the fitness room, the AC was out of service. Hmmm, decided to tough it out for a while anyway. Just as I really needed some water, I discovered the water in the fitness room was out too. Ugh! Just a fluke or sign of local management? Don't know but will probably avoid the location if possible. July 26, 2013
Rated 5.0 out of 5.0 by Pleasant stay My third business related stay and as always a great experience, love the staff they are great. July 18, 2013
Rated 4.0 out of 5.0 by Smelly Had a stale smell in room everyday. I believe it was from the AC unit. June 20, 2013
Rated 5.0 out of 5.0 by Of my better stays Most important it was clean, quiet and had everything I wanted at a reasonable price. I stayed in a queen suite. Breakfast was very good. I would stay there next time. Short walk to Twisted Rooster; very good place to eat, drink. June 12, 2013
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