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Rated 4.3 out of 5 by 71 reviewers.
Rated 4.0 out of 5.0 by Overall Experience We were very pleased with our stay and will continue to frequent when we are in the area. Cleanliness and Customer service was very good. The indoor pool was nice but very hot and stuffy, hotter than the outdoors temp. August 6, 2014
Rated 1.0 out of 5.0 by Not a pleasant experience. Spent two days at the hotel and did not receive maid service. Mentioned several times to staff and finally had to get towels from the front desk at 10:00 pm. Breakfast was not what I was used to at Holiday Inn Express....no biscuits for the gravy and water tasted like pure chlorine. Only parking available was at the back of hotel. Landscaping was pitiful. August 2, 2014
Rated 5.0 out of 5.0 by Very Clean and comfortable bed. One of the cleanest hotels that we have visited and good staff. August 1, 2014
Rated 4.0 out of 5.0 by Surprise Party This hotel overall was clean, the staff was friendly, the complimentary breakfast was decent. The fact that the hotel was pet friendly and non pet owners were booked in between two rooms with pets was not my cup of tea. My opinion, pet owners should be set aside from non pet owners in a different part of the hotel. I didn't appreciate having dogs barking at all hours of the day. Pet owners leaving their pets in the room and while the cleaning staff is in the room the dogs bark nonstop. Will probably not use this hotel again, unless I can be assured I will not be on a floor with a dog. I know pet owners deserve and have the right to travel with their pets but those of us that have no pets must have our needs met and taken into consideration. July 26, 2014
Rated 5.0 out of 5.0 by No Problems here Enjoyed our one night stay here in Chestertown. Would not hesitate to stay at HIE again when we return. July 26, 2014
Rated 4.0 out of 5.0 by Nice hotel! Nice hotel and wonderful room. Would stay again when in the area. July 23, 2014
Rated 5.0 out of 5.0 by Comfortable and Clean I do not usually stay at Holiday Inn Express however my choices were limited to two and I chose Holiday Inn. Great choice. This hotel was very clean and the furnishings were very comfortable. Breakfast in the morning was free and tasty. Fitness center was small but equipment was very new and in perfect condition and high quality. I thought the price was a little high but you only have 2 choices and it was reasonable enough. After this stay, I may have to rethink my opinion and consider Holiday Inn Express more often. July 22, 2014
Rated 5.0 out of 5.0 by Attentive staff; clean and comfortable. I think this hotel is good value for the money. I felt well- treated and would clearly return there and encourage others to do so. July 19, 2014
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