Rated 4.3 out of 5 by 74
Rated 1.0 out of 5.0 by Jagged Ants on the table!
OK, so let's start off with the fact that the place was sold out and we were given the wrong room. We asked for a 2 queen suite with a pull out sofa and got just a 2 queen room.
There were ants on the table/desk in the room - a lot!
The bathroom door didn't lock - at all!
You had to lift the front door to get it to lock.
Breakfast was supposed to start at 0600, but didn't start until 0640. Food was bad. Poorly cooked eggs and bacon.
They need new leadership to get that ship sailing right!!
August 24, 2014
Rated 3.0 out of 5.0 by Katharine B OK
Decent clean spot to spend the night in chestertown
August 21, 2014
Rated 4.0 out of 5.0 by Grengle Easy and Simple
The Holiday Inn Express® and Suites Chestertown is a convenient place to stay when visiting or taking your child to Washington College. The staff is very friendly and the rooms are just what you would expect for a Holiday Inn Express. They are clean and comfortable and we have stayed at this hotel on 4 previous occasions.
August 19, 2014
Rated 4.0 out of 5.0 by Maude56 Overall Experience
We were very pleased with our stay and will continue to frequent when we are in the area. Cleanliness and Customer service was very good. The indoor pool was nice but very hot and stuffy, hotter than the outdoors temp.
August 6, 2014
Rated 1.0 out of 5.0 by Wildcat 67 Not a pleasant experience.
Spent two days at the hotel and did not receive maid service. Mentioned several times to staff and finally had to get towels from the front desk at 10:00 pm. Breakfast was not what I was used to at Holiday Inn Express....no biscuits for the gravy and water tasted like pure chlorine. Only parking available was at the back of hotel. Landscaping was pitiful.
August 2, 2014
Rated 5.0 out of 5.0 by Barry73 Very Clean and comfortable bed.
One of the cleanest hotels that we have visited and good staff.
August 1, 2014
Rated 4.0 out of 5.0 by jsshoe54 Surprise Party
This hotel overall was clean, the staff was friendly, the complimentary breakfast was decent.
The fact that the hotel was pet friendly and non pet owners were booked in between two rooms with pets was not my cup of tea.
My opinion, pet owners should be set aside from non pet owners in a different part of the hotel. I didn't appreciate having dogs barking at all hours of the day. Pet owners leaving their pets in the room and while the cleaning staff is in the room the dogs bark nonstop.
Will probably not use this hotel again, unless I can be assured I will not be on a floor with a dog. I know pet owners deserve and have the right to travel with their pets but those of us that have no pets must have our needs met and taken into consideration.
July 26, 2014
Rated 5.0 out of 5.0 by ag traveler No Problems here
Enjoyed our one night stay here in Chestertown. Would not hesitate to stay at HIE again when we return.
July 26, 2014