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Rated 4.2 out of 5 by 153 reviewers.
Rated 5.0 out of 5.0 by Excellent quality Excellent service. Extended hours for breakfast and pool use. October 20, 2014
Rated 5.0 out of 5.0 by ROOM DISCUSSION PRIOR TO ARRIVAL Regarding above, the room I discussed with Brandy, Your desk lady at time I called to confirm Res were not as I remember being addressed, ie for "the Handicapped ! Lower floor and near Lobby". However when I arrived I saw room and asked "Travis" Desk man, he showed me a BETTER room on 2nd floor with room to "turn around in" ! He changed our room to one that had an "ACCEPTABLE ODOR and LAYOUT AND WAS NEAR AN ELEVATOR" ! I was then SATISFIED by Travis ! My Kudos to Travis for taking care of the misunderstanding I had with Brandy ! October 20, 2014
Rated 5.0 out of 5.0 by Bed was great and the staff was better! The staff was really wonderful and the room immaculately clean. So quiet too. I really enjoyed my stay. October 8, 2014
Rated 5.0 out of 5.0 by very comfortable and dark It was disappointing that one had to go in the dining area and in the mail lobby to go to the swimming pool. I enjoy morning swimming, but not in front of everyone eating breakfast. Wished the pool area was not so open to all the guests. October 6, 2014
Rated 4.0 out of 5.0 by very pleasant stay The hotel's appearance was welcoming, and the staff were extremely friendly and helpful. The breakfast was great and constantly tidied and replenished. The manager even stopped and said hello and asked if we were enjoying our trip. September 29, 2014
Rated 4.0 out of 5.0 by Pleasant stay Very pleasant stay. The room was nice but the traffic outside was awfully loud. September 26, 2014
Rated 5.0 out of 5.0 by Stay We found the room to be above our expectations concerning both cleanliness and comfort. We were able to relax and have a good night of sleep. The television was easy to use and there was a good selection of channels to view. The only thing we weren't impressed with was breakfast. The food looked and tasted like it had been out for some time. The gravy had a layer of dry crust on it, the sausage was rubbery, and the eggs were as well. There were very few selections concerning fresh fruit, yogurt, and milk. I would like to see soy milk added to the selection as I am lactose intolerant. There was a very small selection concerning bagels, bread, and muffins and not much in the way of toppings. The pancake machine seemed to have a glitch and the attendant had to lift the lid in order for it to produce a pancake. The attendant had to be "fetched" from an adjacent area several times to refill items and help with the pancake machine by other guests as well as myself and my husband. We have always been really impressed by the breakfast offered at other Holiday Inns we have stayed at. Sad to say this one missed the mark! September 23, 2014
Rated 4.0 out of 5.0 by Convenient, clean, comfortable Coming from the Yellowstone and on our way to the Denver Airport we stopped in Cheyenne for a night at the Holiday Inn. The hotel was as we expected it from our previous experiences: conveniently located, clean and comfortable for the nights stay. Breakfast was adequate. September 23, 2014
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