Rated 4.1 out of 5 by 55
Rated 1.0 out of 5.0 by wyoemployee Not a good stay
I often stay at this hotel for business with the State of Wyoming. I understand it's under remodeling construction right now, and have chosen to stay there throughout the remodel anyway. However, on this particular trip a colleague was with me as well. We were not advised the hot tub was not functioning when we made reservations, nor when we checked it. It wasn't until we were at the door of the pool area that there was a little note posted. They put our rooms on a floor with a bus load of high school students who were running up and down the halls, slamming doors, knocking on our doors and screaming and yelling until 11:30pm and then again at 5:30am. On the second night at 11:30pm when I called, a male staff answered - Nick I think, and he was very professional and helpful, but when I called other times the lack of concern and effort to address this issue was not acceptable. There was not mention of adding reward points or offering to find us another room at a hotel in the same chain as other hotels will do.
December 9, 2013
Rated 4.0 out of 5.0 by JT1337 Great place to stay
Although the hotel was doing a major renovation the staff was very friendly and my room which was newly remodeled was great. I appreciate when I travel knowing that I can count IHG hotels to be clean and comfortable.
November 21, 2013
Rated 5.0 out of 5.0 by eyo1 cozy room
The room was well equiped and set up. Liked the carpet, felt nice on bare feet. Hotel was under construction, but did not affect the comfortable stay.
November 19, 2013
Rated 3.0 out of 5.0 by Unsatisisfied Poor_housekeeping
Housekeeper on 3rd floor rid not clean my room I had to change my own bed linens!!!
November 18, 2013
Rated 4.0 out of 5.0 by Miersfam4 Great stay!
We stopped at this location on our road trip for a single night because we love Holiday Inn Express'. The outside of the building was being remodeled but we didn't have any issues with it or hear any noise, The staff was friendly and professional. The room was larger than we expected and very clean. My husband and kids used the indoor pool and said it was clean. The breakfast was hot and fresh. Coffee was delicious, as I have come to expect from Holiday Inn Express hotels. Overall it was another great stay at a Holiday Inn Express!
November 16, 2013
Rated 4.0 out of 5.0 by DT74 Comfortable and clean despite the remodel.
The property was clean and comfortable even though they are undergoing a remodel.
November 3, 2013
Rated 3.0 out of 5.0 by RINGLDR One night one the road
Traveling on business made this a one night stop. Got in late staff was very helpful getting checked in. Breakfast started early so good to go by 0630
October 4, 2013
Rated 5.0 out of 5.0 by Allin A great place to stay....
I love this hotel. The staff at the front desk are so kind, giving me two bottles of water at check in. The swimming pool was fantastic. Loved playing and swimming! The breakfast is great, with oatmeal and sausage. Wished they had a banana, though, so only good. The bed was just perfect, as well as the room in general. A great place to stay. Will stay there again-- so clean, so nice. Thank you to the great staff who keep the hotel up so nice and are very friendly.
September 27, 2013