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Rated 4.1 out of 5 by 349 reviewers.
Rated 3.0 out of 5.0 great location but not comfortable bed The location of the hotel is great!. The bed is soft and squeaking and the heater is noisy. February 26, 2014
Rated 4.0 out of 5.0 by Small Room in a great location at a good price point Small, repeat small room in a great downtown location with a reasonably good breakfast, well-priced with a parking garage round the corner and a Trader Joe's and Starbucks steps from the hotel. Only major downside is the room is so small there is no work desk, business travelers please note ! However it is well-priced relative to market so is a trade-off worth making. February 25, 2014
Rated 5.0 out of 5.0 by Great location and value Had a 1 day stay and was well pleased. Staff were attentive and welcoming. Double room was just right for me and my son. Breakfast had variety. I would stay at this hotel again. February 25, 2014
Rated 5.0 out of 5.0 by Staff Staff was fantastic to me during my stay. I had a medical issue that messed up my departure, but the staff made me feel like family and showed concern for my well being. They made it easy to depart when the time came. Thank your staff for their compassion for me. I am grateful! February 23, 2014
Rated 3.0 out of 5.0 by great front desk service Very good location, comfortable and safe. Unfortunately, breakfast not so good. No possibility to to warm up some foods (no microwave available) February 21, 2014
Rated 5.0 out of 5.0 by Excellent Stay! My sister in law and I visited to attend a concert and shop. I noticed that the hotel had wonderful reviews and was in a great location, so we decided to stay there. I'm so glad we did! The hotel was wonderful, clean and the staff was great. The rooms are small, but we were expecting that and didn't care. We had a street view (Wabash, in between Erie and Ontario), and it was a little noisy with traffic, but that's to be excepted in Chicago. I will be staying there again. February 20, 2014
Rated 5.0 out of 5.0 by Brilliant stay ! Lovely place in the centre, shops + restaurants around. Very friendly staff, and great bed !! February 14, 2014
Rated 5.0 out of 5.0 by Overall, a wonderful experience! I can't speak highly enough of this hotel. It is in an exceptional location in Chicago, just 2 blocks back from Magnificent Mile and right in the middle of that area so within walking distance of many shops, restaurants and attractions. I felt very safe in the area. As for the hotel itself, my room was spacious and extremely comfortable, as was the bed. The reverse cycle air conditioning in the room was quite loud which may bother some people; however, as I am so sensitive to noise, it was perfect as white noise to block out any street noise that may have been occurring during the night. The staff couldn't have been more accommodating or friendly and I really appreciated their assistance. Overall, I would highly recommend this hotel and thought it was exceptional value. February 7, 2014
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