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Rated 4.1 out of 5 by 560 reviewers.
Rated 5.0 out of 5.0 by Great Place Would Recommend to anyone. Staff is amazing. The door man was very helpful. November 21, 2014
Rated 5.0 out of 5.0 by Great Stay The stay was all around pleasant. The staff was friendly and courteous and willing to help. I experienced a warm greeting from the front desk and the rooms were clean. November 21, 2014
Rated 4.0 out of 5.0 by Good Location and clean Great staff, good location and very clean. Nice old fashion hotel with good updates. November 21, 2014
Rated 4.0 out of 5.0 by Great Location A great location near many fun area in the heart of Chicago November 19, 2014
Rated 4.0 out of 5.0 by A classic old hotel repurposed The Cass Hotel has become a Holiday Inn Express, and it mostly works. The location is excellent to be able to walk to many of Chicago's attractions. It is in the heart of a shoppers' paradise. The staff are accommodating and friendly. Like a New York City hotel, the rooms are very small, but offer refrigerator, microwave (there is a Trader Joe's right around the corner), a decent shower, and a king size bed with a very comfortable mattress. I would stay there again. November 19, 2014
Rated 3.0 out of 5.0 Chicago Mag Mile I don't always check my points. What amazes me is that I received a review request but the points have not been posted into my account yet. I wonder how many times that I didn't get the points because I didn't check! November 16, 2014
Rated 4.0 out of 5.0 by convenient location, rooms tiny Excellent value for money, great breakfast, however, rooms are really small. November 15, 2014
Rated 5.0 out of 5.0 by Wonderful little hotel I stayed here for a conference. The rooms were small, but well laid out and cozy. It felt like a European hotel; small, cozy with wonderful service. All the staff were friendly and helpful. The breakfast was surprisingly good. The location was great. I've already recommended it to others who are going to Chicago. November 14, 2014
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