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Rated 4.1 out of 5 by 522 reviewers.
Rated 5.0 out of 5.0 by Small but comfortable room The location was excellent. The room was small but well kept. October 15, 2014
Rated 4.0 out of 5.0 by Good Location Small but comfortable room. Great location with many food choices nearby. Staff friendly and ready to help if needed. October 14, 2014
Rated 3.0 out of 5.0 by Staff was great but room was tiny. For the past 15 or so years, a colleague and I have traveled to Chicago once or twice each year to attend conferences, typically spending about four nights each trip. Over the years we have stayed at some poor hotels, and a few outstanding hotels, all within the same budget range per night's stay. As the economy dictates, our budget has increased over the years, but the group of hotels we select from has stayed pretty static. This hotel is in a great area of the city, with lots of choices for dining and night life within walking distance. The staff were great! Very friendly and accommodating, but the property is pretty old, and sadly the rooms are tiny compared to more modern hotels in the area. Air conditioning only operates when the room is occupied, which means the room is always uncomfortable when you enter, and unfortunately remains that way for an hour or three until the air begins to cool down. (This was late Sept, early Oct - not even Summertime!) A tiny shelf above the bathroom sink is the only space offered to arrange one's toiletries, barely enough room for a tube of toothpaste and a razor alongside the soap and shampoo bottles provided by the hotel. The sink was clogged and slow to drain. A small "chest of drawers" inside the tiny closet is the only place to put ones clothes, and we had to turn sideways and slide past the bed to access it. You will hear every voice, footstep and slamming door in the hallway outside, along with the wail of sirens from the streets below. Overall, this hotel is about average, not the worst, but far from the best in the mid price range. October 13, 2014
Rated 5.0 out of 5.0 by Great location and excellent staff. Just what I needed for a short stay in the city-the staff was great, and though the room was smaller than I expected, it was still just fine for what I needed. October 12, 2014
Rated 5.0 out of 5.0 by At the Curb Your staff was warm, friendly, and courtious from the moment I pulled up to the front door, bags to my room, and back to my car. Keep up the good work. The room was modern, quaint, and clean. The perfect place to lay my head down after a hectic day of meetings. The location was nice for a walk to see many sights of Chicago and easy to drive in and out of town. October 11, 2014
Rated 3.0 out of 5.0 by Rooms are too small I was asked to rate the furniture in the room, there wasn't any to sit on.......Breakfast on warm for way too long. on a good note staff friendly October 9, 2014
Rated 5.0 out of 5.0 by Great Hotel Wonderful, helpful and friendly staff. Clean room. Great breakfast. Super location - Located only 2 blocks from the Mag Mile. Slept soundly - comfortable bed. Loved the hotel and would definitely return. October 9, 2014
Rated 5.0 out of 5.0 by Great Customer Service Extremely friendly staff; eager to help and genuinely nice and attentive October 8, 2014
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