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Rated 4.1 out of 5 by 557 reviewers.
Rated 4.0 out of 5.0 by Great Location A great location near many fun area in the heart of Chicago November 19, 2014
Rated 4.0 out of 5.0 by A classic old hotel repurposed The Cass Hotel has become a Holiday Inn Express, and it mostly works. The location is excellent to be able to walk to many of Chicago's attractions. It is in the heart of a shoppers' paradise. The staff are accommodating and friendly. Like a New York City hotel, the rooms are very small, but offer refrigerator, microwave (there is a Trader Joe's right around the corner), a decent shower, and a king size bed with a very comfortable mattress. I would stay there again. November 19, 2014
Rated 3.0 out of 5.0 Chicago Mag Mile I don't always check my points. What amazes me is that I received a review request but the points have not been posted into my account yet. I wonder how many times that I didn't get the points because I didn't check! November 16, 2014
Rated 4.0 out of 5.0 by convenient location, rooms tiny Excellent value for money, great breakfast, however, rooms are really small. November 15, 2014
Rated 5.0 out of 5.0 by Wonderful little hotel I stayed here for a conference. The rooms were small, but well laid out and cozy. It felt like a European hotel; small, cozy with wonderful service. All the staff were friendly and helpful. The breakfast was surprisingly good. The location was great. I've already recommended it to others who are going to Chicago. November 14, 2014
Rated 2.0 out of 5.0 by na not available, I have already listed my complaints and that tells enough. The hotel needs a lot of improvement. November 13, 2014
Rated 4.0 out of 5.0 by Great Staff - Bad mattress The staff at Magnificent Mile were excellent! Friendly, helpful, and they always remembered my name - Love It! Hotel is in an incredible location - walking distance to much of the Chicago highlights. The room was perfect size for my wife & I. The only negative, and I do mean the ONLY negative was the mattress. It was in desperate need of replacement. However, that being said, I would still highly recommend this hotel! November 13, 2014
Rated 3.0 out of 5.0 by great staff the reason I would not recommend this property is because of SMALL-SMALL room,I shared this room with daughter and we were so crowded ,no room for luggage for two people !! November 13, 2014
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