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Rated 4.1 out of 5 by 578 reviewers.
Rated 5.0 out of 5.0 Quick Trip to Chicago I can always count on Holiday Inn Express to provide a great experience. From friendly knowledgeable staff to comfortable accomadations, they never fail to meet my expectations. For shoppers, this hotel is in an excellent locations with fablous stores and resturants. For other, it simply a great place to stay. December 21, 2014
Rated 5.0 out of 5.0 by Great location - great value! Well done refurbishing of an historic downtown Chicago hotel. Small, but very well located, Some limited amenities, but adequate for most purposes and quite a nice mix of contemporary and art-deco style decor to give a nice impression. Be prepared for expensive overnight parking in downtown Chicago. December 20, 2014
Rated 5.0 out of 5.0 by Clean and comfortable, great location downtown and great rates. The updating for modern conveniences in this historic hotel was very well done. Small, but well located in the trendy North River section of downtown Chicago, makes this a great place to stay at a great value. In this 90-year-old hotel, my room was on the small side, but very comfortable and updated several years ago with modern fixtures in an art-deco style. Limited amenities can be expected since the hotel is small. Parking in downtown Chicago is expensive whether you self park or use valet, so be prepared. The breakfast options were more than adequate and with an adjoining room, more than enough space to enjoy your start to the day. From arrival to departure, the staff could not have been more pleasant. Clean and tidy surroundings with friendly, helpful staff everywhere, made my stay very enjoyable! December 18, 2014
Rated 4.0 out of 5.0 by Small but in the city The room was tiny!...but great rate and in the city next to everything. If you're by yourself, great....can't see how 2 people could make it in this room. Service/People were the BEST! ...made up for the room. December 16, 2014
Rated 5.0 out of 5.0 by wonderful stay We choose this place for the price but would return because of the quality and the exceptional staff. I wanted a historic building and the ambiance that goes with history. Our room was quaint, tastefully decorated and noise suppressed. My only suggestions would be to tell you that the tissues are in the sink cabinet and drinking cups. The staff was very friendly, helpful with suggestions and directions and respectful even when besieged by an unhappy customer (parking situation) .breakfast was good and diverse. No doubt, a return visit when I am back downtown in the windy city. December 16, 2014
Rated 2.0 out of 5.0 by During RSNA Show Rooms are very small. Reception desk personal is very friendly and helpful. Cleaning service could be more friendly. In my experience breakfast is terrible, me and four of my colleagues, in different days found spoiled milk. Location is good, and in general the hotel was clean. December 15, 2014
Rated 5.0 out of 5.0 by Christmas getaway perfect location for a quick trip to Chicago; able to walk to the Christmas market & Macy's narrow hallways and small room but expected at a classic city hotel December 11, 2014
Rated 5.0 out of 5.0 by Great customer service Recent one night stay for daughter's graduate school interview. Front desk and valet parking staff helpful and accommodating. Felt staff went above and beyond to make sure all needs were met. Very impressed with the level of customer service. Rooms are well designed, especially bedside lamps, but are on small side. Perfectly fine for 2 people. Touch screen "things to do, where to eat" by elevators another nice touch. Great location, great staff, great price. Highly recommend. December 11, 2014
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