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Rated 4.1 out of 5 by 661 reviewers.
Rated 5.0 out of 5.0 by Great food, great rest and great people For starters my party arrived at the hotel from out of state around 10 in the morning so we could see the river turned green in honor of St. Patrick's Day. Obviously this early in the morning the hotel was not ready to accept check-ins, so they kindly offered to store our bags in a secure area until we got back from touring the city. The entire staff were friendly, professional and, overall, very nice. While we were carrying our luggage out of the hotel, a bellman noticed one of my female co-workers struggling to carrying her large suitecase down the stairs and immediately stepped in to help. Outside noise could be heard from inside my room, although those mostly consisted of EMS/Fire sirens and were constantly going due to St. Patty's Day celebrations. Once Sunday rolled around, there were far fewer of them. Overall I would HIGHLY recommend this hotel!! March 27, 2015
Rated 5.0 out of 5.0 by great service everyone was really nice. door man liked to chat a lot. front desk had an answer for all my questions. March 26, 2015
Rated 4.0 out of 5.0 by Weekend Getaway Great location and cozy room. Front desk staff very unwelcoming. Work being performed in an adjacent room on a Sunday Morning........ March 25, 2015
Rated 5.0 out of 5.0 by Friendly staff and perfect location We had a wonderful stay at Mag Mile! Kirby and Corey were the nicest hotel staff I've ever experienced. The room was a little small, and we did not get a roll away bed as was confirmed one week prior, but overall it was a great stay. March 25, 2015
Rated 4.0 out of 5.0 by i loved the mattress I would like to know what type of mattress you have .I am currently looking for a new one at home.My wife and myself slept very well.Staff was very helpful with parking.But was just more expensive than i expected. March 24, 2015
Rated 4.0 out of 5.0 by Comfortable and easy to visit Chicago. The hotel staff was very friendly. We enjoyed our time in Chicago. March 23, 2015
Rated 5.0 out of 5.0 by Great place to stay in Chicago - Friendly staff I stayed at this hotel for a quick one night visit to the Magnificent Mile area of Chicago. This hotel was located very conveniently for this visit. The staff was very friendly and I was particularly impressed with the attentiveness of the housekeeping person on my floor (16th). The rooms in this hotel are small, however I expected that because of the location. My only disappointment was that the parking for this hotel is in a garage next to the property, which was convenient, but was more costly than I was anticipating - It cost over $50 to park for about 16 hours. March 23, 2015
Rated 5.0 out of 5.0 by Hotel Cass, Holiday Inn Exprtess Chicago - Magnificent Mile Meanwhile stayed many times there and never was dissapointed! Great People, Great Attitude, Great Service, Great Price! What else to be said! I am only disappointed about myself that I did not discover this jewel already 20 years ago! :-) March 20, 2015
  • 2015-03-30T10:31:53.345-05:00
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