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Rated 4.4 out of 5 by 215 reviewers.
Rated 5.0 out of 5.0 by Fantastic Staff, Excellent Hotel The staff in this hotel are very friendly and outgoing. From the staff at the front desk to the woman who ran the breakfast to the housekeeping staff. The hotel was clean and located very conveniently to Midway airport and local shopping and restaurants. The shuttle service too us to Midway so we could catch a train into the city. This was a plus! By accident I left my Tablet in the room upon checkout. The staff found the tablet for me an arranged to have to shipped to my home the next day. This is a very nice place to stay if you need to be in this part of Chicago! October 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed, Good air conditioner bad soap and shampoo I love Holiday Inn Express hotels. They are consistent, safe, have comfortable beds and good air conditioners that you can control. They have a free breakfast so what is not to love. Well for some reason Holiday Inn still does not get it right on soap and shampoos. I do not want my soap and shampoo to smell like a cinnamon stick or a fresh baked cookie. Not sure where they did the market research but everyone lied to them. Let's have some soap and shampoo that actually is nice and pleasant. Aveda makes a nice product if you need a suggestion. Skimp on the ice machine, the cushions on the couch in the lobby, but for the love of all that is holy do not skimp on the soap and shampoo. In a world that is always changing, that's just my thoughts on this subject. October 14, 2014
Rated 4.0 out of 5.0 by Nice room no refrig or microwave The room was clean and comfortable but did not have a refrigerator or microwave. The people at the front desk were great and helpful. October 13, 2014
Rated 5.0 out of 5.0 by All around great stay We stayed at this hotel on a park and fly plan where the car was on the property for 15 days. We stayed overnight,left the car and stayed overnight when we returned. That plan worked perfectly for us-we thoroughly enjoyed our stays and the car was ready to go when we were heading home. Friendly staff, spacious clean rooms and good food-all anyone could ask for. We will do that again at this hotel. October 7, 2014
Rated 5.0 out of 5.0 by great people check in lady was the best ,along with the check out lady October 7, 2014
Rated 5.0 out of 5.0 by Extreemly helpful and cheerful staff We arrived late at night and had difficulties with our directions. Heaven promptly got us to the hotel when we called and made sure we arrived safely. Jill was very cheerful and efficient at check in. Heaven helped us negotiate the city for the remainder of our stay making suggestions for the best way to see what we wanted and gave clear directions to us. Her attention to detail and concern for us made our stay enjoyable. We also enjoyed our upgrade for being PC members. October 2, 2014
Rated 5.0 out of 5.0 by Nice property Clean, great location to MDW, nice staff. A bit pricey, but in Chicago, not too bad. Spend the bit extra and stay here. All in All a good hotel. September 30, 2014
Rated 5.0 out of 5.0 by Pleasant atomsphere great service and pleasant atmosphere, with quiet surroundings September 26, 2014
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