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Rated 4.4 out of 5 by 220 reviewers.
Rated 4.0 out of 5.0 by Very pleasant staff and comfortable accommodations Room, both bedroom area and bathroom were very clean and comfortable. All electrical worked and the shower had very good water pressure. All staff we encountered were very friendly and outgoing and went out of their way to help out! Only downside was the breakfast…limited seating and food was either out or cold. Overall stay was acceptable! October 20, 2014
Rated 5.0 out of 5.0 Customer Service All of the staff including the general manager was friendly, professional and very responsive and attentive to our needs. My wife needed a shower cap, the front desk clerk brought it to our room when we called and refused to take a tip. The next time we visit Chicago, this is where we will stay. October 20, 2014
Rated 5.0 out of 5.0 by Chicago Marathon 2014 stay My room was very nice and clean. Conducive to getting a good night rest before my marathon. I thought I would hear the airplanes by being so close to Midway airport, but didn't hear a single airplane. Very good sound proof rooms. I was also nervous about getting something healthy to eat at 5am before my marathon. Holiday Inn Express had lots of good choices and hot coffee at 4:30am . Thank you. October 18, 2014
Rated 4.0 out of 5.0 by Very Friendly Staff This hotel is what you would expect from the Holiday Inn Brand. The only thing that is not appealing is the area that it is located in and the price for the room was a bit higher than most Holiday Inn's that I have stayed at in the past. Overall this is a nice hotel and I would stay here again if in the Chicago area October 17, 2014
Rated 5.0 out of 5.0 by Good Airport Hotel Choice Holiday Inn Express is always reliable, but the front desk staff at this particular hotel was exceptional. Her name was Heaven and she went above and beyond to make us feel welcome and safe. Would highly recommnd this hotel if you need to be near Midway airport. It was well located (5mins with the shuttle), clean and reasonably priced. Would definitely stay again. October 16, 2014
Rated 5.0 out of 5.0 by Fantastic Staff, Excellent Hotel The staff in this hotel are very friendly and outgoing. From the staff at the front desk to the woman who ran the breakfast to the housekeeping staff. The hotel was clean and located very conveniently to Midway airport and local shopping and restaurants. The shuttle service too us to Midway so we could catch a train into the city. This was a plus! By accident I left my Tablet in the room upon checkout. The staff found the tablet for me an arranged to have to shipped to my home the next day. This is a very nice place to stay if you need to be in this part of Chicago! October 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed, Good air conditioner bad soap and shampoo I love Holiday Inn Express hotels. They are consistent, safe, have comfortable beds and good air conditioners that you can control. They have a free breakfast so what is not to love. Well for some reason Holiday Inn still does not get it right on soap and shampoos. I do not want my soap and shampoo to smell like a cinnamon stick or a fresh baked cookie. Not sure where they did the market research but everyone lied to them. Let's have some soap and shampoo that actually is nice and pleasant. Aveda makes a nice product if you need a suggestion. Skimp on the ice machine, the cushions on the couch in the lobby, but for the love of all that is holy do not skimp on the soap and shampoo. In a world that is always changing, that's just my thoughts on this subject. October 14, 2014
Rated 4.0 out of 5.0 by Nice room no refrig or microwave The room was clean and comfortable but did not have a refrigerator or microwave. The people at the front desk were great and helpful. October 13, 2014
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