Rated 4.4 out of 5 by 206
Rated 5.0 out of 5.0 by phat540 Very good accomadation... use the whirlpool suite.
The room was very large. My only 2 complaints was the whirlpool is a little small luckily my partners is petite. the rug was a little worn at transition between tile and rug. But overall room was excellent. I have been to a lot of hotels recently and holiday inn has impressed me and now I look for them.
September 24, 2014
Rated 5.0 out of 5.0 by Pickiest Person Alive Excellent all the way around
I was pleasantly surprised at just how nice everything was here. The facility was modern and among the cleanest I've yet experienced, and I've spent over 1300 nights in hotels during the past 6 years. The staff was cheerful, friendly and attractive - the manager even moved his car so that I could park closer to my room - I mean my god, who does that anymore. Breakfast was fantastic - only problem here was that the hard-boiled eggs were way over-boiled. And saving the best for last... the bed, sheets and comforter - this chain has it nailed - Strong Work guys, and thank you so much for making my stay incredible!
September 23, 2014
Rated 5.0 out of 5.0 by Mayflower18 Comfortable stay and friendly service
This hotel not only have comfortable bed and clean room, but also have great service. We love the free breakfast; free internet and free shuttle to Midway Airport and Train. It is very convenient.
September 23, 2014
Rated 3.0 out of 5.0 by sandra69 Holiday Inn Chicago
Room and bed was comfortable and clean. The only negative was the poor breakfast. There was a decent selection but the items were poor. Eggs and sausage were dry and looked "fake". Some of the items were stale and seems they are put out day after day, not fresh.
September 21, 2014
Rated 5.0 out of 5.0 by Stephen20 Friendly, attentive staff
Every employee of this hotel was extremely nice and proficient at their job. Breakfast was pretty good. The shuttle to the airport/orange line was a great amenity.
September 14, 2014
Rated 4.0 out of 5.0 by Playa Del Carmen HEAVEN!
And, I am not referring to the hotel or our stay there. What I am referring to is the front desk receptionist named Heaven. She is amazing! So professional, knowledgeable, and friendly! I don't think I've ever met someone as friendly as Heaven! And her never ending smile is amazing. Keep up the good work Heaven! Holiday Inn Express has a true gem in you. You deserve a raise!
September 11, 2014
Rated 5.0 out of 5.0 by ltuckjones Exceptional Service
Exceptional. The front desk staff was extremely helpful with instructions/directions on how to get into the city. They offered very helpful tips.
September 9, 2014
Rated 5.0 out of 5.0 by suzyqz Great airport hotel or for Any reason
Top notch staff from check-in to check out. Clean, spacious and comfortable rooms and site amenities. We had a very early morning flight and this was the first timeI have ever experienced the availability of breakfast so early at 4:00 am. It wasn't the full hot breakfast but had fresh fruit, cinnamon rolls and a variety of cold selections…very convenient and truly impressed. Great experience all around.
September 4, 2014