Rated 4.5 out of 5 by 150
Rated 5.0 out of 5.0 by emeraldturtle Friendly staff and comfortable bed
We enjoyed the in room microwave, fridge and coffee maker. The bed and pillows were very comfortable. We enjoyed our view of the planes taking off and landing at the airport. We also enjoyed the view of Chicago. The pool was nice and just the right temperature. We were a little disappointed that there wasn't a hot tub, but the kindness of the staff made up for it. =) The staff was the friendliest I have ever come across. They were genuinely friendly and happy and always greeted us first with a smile and a hello. The free shuttle service to and from the airport made our traveling to and from Chicago much easier. Overall, it was a wonderful stay!
June 16, 2014
Rated 5.0 out of 5.0 by Stinkey12 great service
Nice hotel shuttle service was easy and efficient to use. Rooms clean and comfortable beds. Stayed here for the sleep park and fly service and was very efficient and nice hotel. Internet worked well and check in was easy along with easy check out. Would recommend this hotel for your next stay in the Chicago area.
June 14, 2014
Rated 4.0 out of 5.0 by EuroLeather Midway HI
The restaurant and front desk staff were awesome. Food and drink was very good as well as restaurant atmosphere. The room was awful. It had a very bad smell that we tried to get rid of but could not. The smell progressively got worse later in the night. It was a very "musty/cat urine" smell combo. We opened windows and turn a/c on and it just circulated the smell. It was late and we did not change rooms. Just really tired the next day.:(( All else was very good!
June 13, 2014
Rated 5.0 out of 5.0 by FranciscoM Great place
Was very impressed with the facility and guest services. Very nice and professional.
June 12, 2014
Rated 5.0 out of 5.0 by CEC Ag Very comfortable bed and easy access to airport
This is a great property to stay, close to Midway Airport. Room and bed were very nice and the staff was very helpful, friendly and welcoming. Great shuttle service
June 3, 2014
Rated 5.0 out of 5.0 by KellyMC The best
Ryan and his staff are wonderful. Never had an issue in the 9 months I used this property every week
Van drivers are great. Friendly and helpful
In all the times I used this hotel my only objection was Thanksgiving dinner was turkey vegetable and potatoes. No pie! That is UNAMERICAN We must have pie!
Thanks and kudos to a great hotel
June 2, 2014
Rated 5.0 out of 5.0 by Theycallmejane Easy access to Downtown
The staff was very helpful and pleasant. Their shuttle service between the hotel and Midway airport makes access to the city very easy. Great value compared to hotels downtown.
June 2, 2014
Rated 5.0 out of 5.0 by K1103C Perfect for a trip to see the White Sox
Planned a trip to Chicago to see a Friday night and a Saturday afternoon WhiteSox game. There were no hotels close to the stadium so we looked over by the airport. Turned out the location was perfect. It was easy to get to the hotel and easy to get to the stadium. It’s not in the heart of the city so most of the traffic was avoided. Ample amount of parking. Rooms were nice and clean, and hotel staff was friendly and helpful. We had a concern about airport noise but never heard a single plane (even when we were watching them take off). I would absolutely stay here again should I travel to the south side of Chicago on a future trip.
May 27, 2014
Rated 4.0 out of 5.0 by RJI63 Bed
The pillows are too big and bulky. Need at least one feather or some other softer pillow in the room.
May 5, 2014
Rated 5.0 out of 5.0 by flyboynfla Awesome hotel
From the shuttle to the people this is a first rate hotel experience!
I feel right at home in this wonderful, clean, conveniently located hotel. You will not be disappointed, trust me.
April 30, 2014
Rated 5.0 out of 5.0 by KellyMC Wonderful staff
Ryan and his whole crew are so helpful and welcoming
I stay here every week and know the superior service never varies it just gets better
Thanks for all you do for Southwest crews
April 28, 2014
Rated 5.0 out of 5.0 by Rattletrap Great stay very convenient to Midway
I use this hotel before/after trips out of Midway and they always treat us great!
April 24, 2014
Rated 5.0 out of 5.0 by Mike41110000 The Best!
If in MDW stay here for the Best customer service!
April 17, 2014
Rated 4.0 out of 5.0 by Junior67 Close to Midway Airport but too expensive
The staff & service were excellent. The room was what you would expect from a Holiday Inn property. With that having been said, unless you must be that close to the airport, the room was extremely overpriced.
April 14, 2014
Rated 5.0 out of 5.0 by AKM10 Excellent customer service
Upon arrival we had a warm greeting by both the check in staff as well as the general manager. The hotel exceed the expectation I had from an airport hotel for being friendly, clean, comfortable and above all excellent professional staff. This hotel should be made a role model for other HolidayInn establishment throughout the country. I highly recommend this hotel if you are planning to stay in Midway airport vicinity.
April 7, 2014
Rated 4.0 out of 5.0 by Bunt Great LOcation
My wife & I were flying out of Midway and needed a convenient location to stay near the airport. This Holiday Inn was a perfect location. Nice restaurant & lounge, fast shuttle service. We will stay here again.
March 20, 2014
Rated 5.0 out of 5.0 by Hummer48 Great place to stay
Front desk personnel is great friendly always smiling. The Resturant Coaches has a good atmosphere with good people, that make you comfortable to be there for all meals. Has the best gym out of all the hotels in the area.
March 17, 2014
Rated 5.0 out of 5.0 by Ted70 Outstanding Staff and facility
It is not possible to have a friendlier, more professional staff.
The facilities are up to date and very clean. The restaurant has excellent quality food and service. The food and atmosphere are so good, it is frequented by locals, as well as hotel guests.
I would recommend this hotel to anyone.
March 15, 2014
Rated 5.0 out of 5.0 by Doughoo Relaxing and well kept
Quick business trip to Chicago. Well equipped room and well maintained property. Staff very friendly and helpful. Well done Holiday Inn Midway!
March 10, 2014
Rated 4.0 out of 5.0 by Moho Front Desk
I find Chantell to be one of the most professional and personable employees that I have ever encountered. She greats me by name, is efficient when checking me in, and never fails to ask if there is anything she can do to make my stay more comfortable. I always enjoy seeing her smiling face when I arrive at the hotel. You should be very proud of her and should recognize her as a valued employee.
March 9, 2014
Rated 5.0 out of 5.0 by Coco 1 Wonderful service
Excellent service each and every time, great property, very clean and the staff is excellent
February 25, 2014
Rated 5.0 out of 5.0 by HiLandJo Outstanding and very comfortable relaxing stay
this is the place to go if overnight on business in the Midway area. Staff and accommodations are outstanding. Most importantly for a great nights sleep, the housekeeping staff properly knows how to prepare your bed. Linens are fresh and properly fitted. Regardless of how stressful your business meeting went and the amount of tossing and turning you do at night, your sheets will remain tightly and securely fitted to the mattress. Rooms are well and soundly insulated for a great night's sleep. Staff is superb and hotel has quick reliable transportation to Midway airport.
February 20, 2014
Rated 1.0 out of 5.0 by SCtraveler22 Disapointed
Due to flight cancellations I had to stay overnight in Chicago & then fly out in the morning. I chose this hotel because the restaurant was in house, I was arriving late & wanted a real meal & didn't want to go out to get it as I had no transportation. The front desk staff were lovely, the room, not so much. There were MANY stains on the carpet, the toilet tank lid had a big chip out of it. When I untucked the sheets on the bed there was a brown stain (make-up?- who knows?) right in the middle on the top sheet. The room seemed clean if stained & it was late I was not up to hiking back to the front desk with all my stuff & find a new room. I wanted a shower, a meal & a few hours of sleep. The shower was okay. The bathroom light was seriously dim except for in the shower & so not very useful. As for the meal, I wanted real food & so ordered a steak- cooked medium, not med. rare or well done, just a true medium. It arrived as a dried out, unseasoned, lump of TOUGH meat on the outside & seriously rare on the inside, it was barely edible. Too late to re-order anything else, at least I had ordered a salad & the potato was okay. The salt in the shaker was solid & unusable also. If I had not been flying out again in a few hours I would have complained about the room & the meal, they were both sub-standard, I was just too tired to do so.
February 14, 2014
Rated 5.0 out of 5.0 by Spenc123 Enjoyed the Stay
This hotel was very clean and the staff was very friendly. I would recommend this hotel to friends and family.
February 6, 2014
Rated 5.0 out of 5.0 by SideShow Stranded in Chicago
I want to commend the staff of this hotel for the outstanding service they provided when my flight to Atlanta was canceled. They were up-beat and their positive attitudes calmed my nerves and made the situation less stressful. The restaurant located within the hotel made it extremely convenient considering the weather situation.
I high recommend this hotel.
February 3, 2014
Rated 5.0 out of 5.0 by Hummer48 Excellent location great service
Located close to midway airport. Best workout gym out of all the hotels in the area. Service is good and the people are friendly. The Resturant coaches is a good place to eat relax and have a drink.
February 2, 2014
Rated 5.0 out of 5.0 by Jjwg63 Great stay and close to Midway
This new facility has all the pluses for a night close to Midway. Great and helpful stay; shuttle service to Midway; great food in a relaxing atmosphere; and quite. Need a place before an early flight or a good hotel after a late arrival at Midway, this Holiday Inn location will not disappoint.
January 28, 2014
Rated 5.0 out of 5.0 by Stew926 Bring your own pillow...then enjoy!
I am very happy with the Holiday Inn Midway Airport in Chicago. They treat me very well, as a Gold Member, and go out of their way to be overly courteous. The only recommendation I have is to bring your own pillow. They have "soft" and "firm" banners adorning their pillows, but all are equally firm. I get a crick in my neck and have written to them about this with no response. But...I would stay there again if the opportunity arose.
January 28, 2014
Rated 4.0 out of 5.0 by AJTravel Stay only when I have to.
Great accomodations, close to Midway. Service at bar/restaurant less than spectacular. Don't order food unless you have the time to wait...and wait....and wait. Twice now, I have stayed there and have had to wait an inordinate amount of time to even be recognized, no less waited on and served. Note to management: Staff the restaurant adequately.
January 27, 2014
Rated 1.0 out of 5.0 by tomihg14 Park and Ride
I liked the hotel and the staff was good. However, we parked our car there during our vacation and found the side of the car had been dented/scratched while we were away. Kind of took away from what was a good vacation.
January 21, 2014